Datalogic Scanning DLL2020-WO user manual Problem Diagnostic Tips

Page 29

Appendices

25

 

 

 

 

 

 

 

 

 

Problem

Diagnostic Tips

 

 

 

 

 

 

The scanner is on but a bar code cannot

n The scanner window is dirty. Clean the

 

 

be read. The LED is red.

n scanner window as described in the

 

 

 

n Maintenance section.

 

 

 

n The presented bar code type is not

 

 

 

n enabled. Select the bar code type with

 

 

 

n the Configuration Guide.

 

 

 

n The scanner is disabled by the host.

 

 

 

n Refer to Section 1.5.

 

 

 

n The bar code type you presented to the

 

 

 

n scanner is not supported by the Polaris.

 

 

 

 

 

 

The scanner is on, but the motor is not

The scanner is in sleep mode. Press the

 

 

rotating. A bar code cannot be read.

switch on top of the scanner to reactivate

 

 

The LED is intermittently flashing red.

the scanner (or use the wake protocol.

 

 

 

Refer to section 1.5).

 

 

 

 

 

 

The red LED and green LED are alternating.

Mirror motor is defective and must be

 

 

 

replaced (Authorized personnel only).

 

 

 

 

 

 

The red LED and green LED are

Possible failure of the scanning safeguard

 

 

alternating and beeps are heard.

circuit. Immediately disconnect the scanner

 

 

 

from its power source. Contact your

 

 

 

supplier.

 

 

 

 

 

 

The scanner does not accept more than

There is no proper handshaking with the

 

 

two or three bar codes.

host system. Switch the host system on

 

 

 

and check connection and communication

 

 

 

settings.

 

 

 

 

 

 

Both the red LED and green LED are on.

The laser is not functioning. The laser is

 

 

 

defect. Contact your supplier.

 

 

 

 

 

 

Both the red LED and green LED are blinking.

The ambient temperature is too high. Make

 

 

 

sure the scanner has enough air ventilation

 

 

 

and is not placed in direct sunlight.

 

 

 

 

 

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Page 28 Page 30
Contents Datalogic DLL2020-WO Copyright 1998, Datalogic Table of contents Preface Chapter Unpacking the DLL2020-WO Green LED Red LEDGood read buzzer Rubber sleeveScanning bar codes with the DLL2020-WO DLL2020-WO You can also hold the scanner without the handle Scanner labelling Laser safety English Finnish Exposure Serviceable parts insideControlling the scanner from the pos system Maintaining the scannerPOS system Installing the DLL2020-WO Installing the scanner RS232 direct power Installing the DLL2020-WOKeyboard Wedge direct power RS232 non direct power Keyboard Wedge non direct power Open Programming Mode Return to RS232 Default Appendices Removing the RJ-48 connector Connector types and pin definitionsElectrical Technical specificationsSafety TroubleshootingProblem Diagnostic Tips Green LED stays on
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DLL2020-WO specifications

The Datalogic Scanning DLL2020-WO is a cutting-edge laser scanner designed to meet the demanding needs of retail, logistics, and warehouse environments. This device exemplifies the commitment to quality and efficiency that Datalogic is known for, offering robust functionality in a compact design.

One of the standout features of the DLL2020-WO is its exceptional scanning performance. Engineered with Datalogic's advanced laser scanning technology, this device can rapidly and accurately read a wide range of barcodes, including 1D and 2D formats. The scanner is optimized for high-speed applications, ensuring that checkout lines move quickly, and product scanning in warehouses is efficient and error-free.

The DLL2020-WO is built for versatility, making it appropriate for various applications. Retail environments benefit from its ability to handle multiple scanning tasks, from product recognition at the point of sale to inventory management and shelf replenishment. In logistics and warehouse settings, the scanner improves throughput by facilitating quick scan-and-go operations, ensuring fast processing times for shipping and receiving tasks.

Durability is another key characteristic of the Datalogic Scanning DLL2020-WO. It features a robust design that can withstand the rigors of daily use. With an IP54 rating, it is resistant to dust and water, making it suitable for various working conditions. Additionally, the scanner can endure drops from significant heights, reducing downtime due to damage and resulting in lower total cost of ownership.

The DLL2020-WO also incorporates Datalogic's innovative Green Spot technology, which provides a visual feedback system for successful barcode scans. This feature not only enhances user experience by offering an intuitive confirmation method but also helps to reduce operation errors. The scanner's ergonomic design ensures comfort during prolonged use, allowing operators to work efficiently without undue strain.

Furthermore, the DLL2020-WO supports multiple connectivity options, including USB and Bluetooth, enabling seamless integration into existing systems. This flexibility allows organizations to adapt the device to their specific technological environments, enhancing operational efficiency even further.

In conclusion, the Datalogic Scanning DLL2020-WO is an advanced scanning solution that combines high-performance with durability and versatility. With its robust build, advanced scanning capabilities, and user-friendly features, it is an ideal choice for businesses looking to enhance their scanning operations across various applications in retail and logistics sectors.
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