Zoom 1120, 2925 Dial Troubleshooting, Voice Troubleshooting, For low volume, For highest volume

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If the software does not have speaker settings, add one of the AT commands listed below to the initialization string:

L1

for low volume

L2

for medium volume

L3

for highest volume

For example, if you want the volume low and the software uses the initialization string AT &F, change it to AT &F L1.

Dial Troubleshooting

Problem: The modem does not automatically dial a call when you send a Dial command.

Solution: Make sure the modem speaker is turned on in your software so that you can hear dialing sounds. Also make sure that the phone line is plugged in.

Make sure that you are dialing a valid phone number, including any required dial prefixes.

If you are using tone dialing on a line that re- quires pulse dialing, the line may not be able to accept tone-dialed calls. Select Pulse dialing in your software or make sure software dialing prefix is ATDP (for pulse dialing).

Make sure your communications software and modem are configured for the same COM port.

Make sure your modem has hung up from the previous call. Select Hang Up in your software; or type ATH in terminal mode.

Voice Troubleshooting

Problem: Voice features do not work, or they work poorly.

Solution: The PCI faxmodem is designed to work with voice software that is compatible with Windows TAPI (Telephony Application Programming In- terface) or with software that uses IS-101

Chapter 4 Problems and Solutions

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Contents Quick Start Contents You also need the following What You Need to Use Your FaxmodemMake sure that you have received the following items Preparing the Computer Installing Your Faxmodem Easier InstallationIf your computer does not already have a modem Installing the Faxmodem CardInstalled, go to step Electrostatic Discharge ProtectionIf you are removing your old modem Computer off and unplug it. Don’t plug it back Before you start the hardware installation, closeAll running programs and shut down Windows if You have not already done so. Then turn yourReplace the computer cover Connect the telephone cord. Plug Installing Your Faxmodem Testing Your Faxmodem Installing COMMUNICATE! Lite Installing and Using COMMUNICATE! Lite SoftwareQuick Start and Reference Guide Running COMMUNICATE! Lite Quick Start and Reference Guide Getting Help for COMMUNICATE! Lite Tips for Setting Up Communications Software Using the Faxmodem with Other Software∙ Set auto baud detect to OFF or no Initialization StringsUsing AT Commands Using Audio FeaturesAccessing the Internet Using VideoFor installation problems, see , Installing Your Faxmodem Problems and SolutionsGeneral Troubleshooting Problem The modem speaker volume is too low or too high For highest volume Dial TroubleshootingVoice Troubleshooting For low volume∙ In the right panel, double-click on the Uni- modem folder On-line TroubleshootingAT +MS=V32B Initialization string AT&F&C1&D2S95=1M Dial prefix ATS95=1D Problem Your modem does not make a connection Problem Data appears garbled on the screen Problem Modem performance seems sluggishAppendix Regulatory Information Industry Canada Attachment FCC Part 15 Emissions StatementCanadian Emissions Statement Important Information

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