Avocent IP 1020 manual Appendix E Technical Support

Page 7

Table of Contents

v

Appendix E: Technical Support

48

Image 7
Contents SwitchView IP UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick SwitchView IP 1020 Remote Access Device Power On Table of Contents Access levels Preemption levels Appendix E Technical Support Page List of Figures Page List of Tables SwitchView IP 1020 Remote Access Device Installer/User Guide Accessing a remote access device via network connection Features and BenefitsSimple access to a target device SwitchView IP 1020 Remote Access Device Installer/User Guide Installation Overview SwitchView IP 1020 Remote Access Device ConnectivityBasic SwitchView IP 1020 Remote Access Device Configuration Getting started Connecting the Remote Access Device HardwareSetting up your network Supplied with the SwitchView IP 1020 remote access deviceSwitchView IP 1020 remote access device LEDs Adjusting Mouse Settings on Target DevicesInstallation SwitchView IP 1020 Remote Access Device Installer/User Guide On-Board Web Interface Web Interface OperationsLogging into the SwitchView IP 1020 remote access device Svip 1020 Explorer User Login Screen SwitchView IP 1020 Explorer WindowUsing the side navigation bar Using the top option bar Managing device properties Managing local accountsViewing Appliance Information To do this Select this Configuring LdapLdap servers Ldap authentication priorityTo configure Ldap authentication priority parameters Ldap Overview parametersLdap Search parameters To configure Ldap server parametersLdap Search Page in the Obwi Ldap Query parameters To configure Ldap search parametersLdap Query Page in the Obwi To configure Ldap query parametersActive Directory KVM User Appliance and Target Device Query ModesActive Directory KVM Appliance Admin To set up group queries Setting up Active Directory for performing queriesAccess levels Rebooting the appliancePreemption levels SwitchView IP 1020 Remote Access Device Installer/User Guide Video Viewer Window Video ViewerSession time-out Video Viewer Window FeaturesTo enable, disable or configure the session time-out Launching a KVM SessionVideo Viewer Changing the toolbar Setting the window sizeAdjusting the view To change the Video Viewer window resolutionTo align the mouse cursors To enable or disable Full Screen modeTo refresh the screen To manually adjust the video quality of the window Adjusting color depthAdditional video adjustment To enable full or manual scalingTarget video settings Block Noise Threshold and Pixel Noise Threshold Automatic video adjustmentContrast and brightness Detection thresholdsCursor type Adjusting mouse optionsRefresh Image Video Test PatternTo change the mouse cursor setting To enter Single Cursor modeTo select a key for exiting Single Cursor mode To exit Single Cursor modeTo set mouse scaling Vendor-specific video settingsMouse scaling Mouse alignment and synchronizationTo specify keyboard pass-through Using Keyboard Pass-throughUsing Macros To realign the mouseTo capture the Video Viewer window to your clipboard Saving the ViewClosing a Video Viewer Window Session To capture the Video Viewer window to a fileSwitchView IP 1020 Remote Access Device Installer/User Guide Appendix a Flash Upgrades To recover a Flash update DDC2B Appendix B Technical SpecificationsAmbient Atmospheric Condition Ratings Appendix C Sun Advanced Key Emulation SwitchView IP 1020 Remote Access Device Installer/User Guide Appendix D Reset to Factory Defaults Appendix E Technical Support To resolve an issuePage For Technical Support 590-538-501D
Related manuals
Manual 1 pages 41.2 Kb

IP 1020 specifications

The Avocent IP 1020 is a robust remote management solution designed for data centers requiring high availability and secure access to critical infrastructure. As an integral component of the Avocent product line, the IP 1020 provides users with seamless control over servers and IT equipment from virtually any location, enhancing operational efficiency and reducing downtime.

One of the key features of the Avocent IP 1020 is its capability for remote access. Users can connect to their systems securely over the internet using standard web browsers. This functionality is crucial for IT administrators who need to perform routine maintenance, troubleshoot issues, or manage systems in real-time without being physically present.

The device supports both KVM (Keyboard, Video, Mouse) over IP and a wide range of operating systems, ensuring compatibility with diverse IT environments. With high-resolution video output, the IP 1020 guarantees clear and responsive visual access, enhancing user experience during management tasks. Additionally, it supports multiple video resolutions, catering to varied user preferences and requirements.

Security is a fundamental aspect of the Avocent IP 1020. It features advanced encryption protocols to protect data transmitted between the device and remote users. This includes support for SSL/TLS, ensuring that all communications remain secure and compliant with data protection regulations. Moreover, the device incorporates user authentication mechanisms and access controls to prevent unauthorized access, making it suitable for sensitive operational contexts.

The IP 1020 also integrates environmental monitoring capabilities. Users can establish alerts and notifications for temperature and humidity fluctuations, which are critical for data center operations. This ensures that IT personnel can take proactive measures to maintain optimal operating conditions.

With its user-friendly interface, the Avocent IP 1020 streamlines management tasks, allowing IT staff to efficiently handle multiple systems from a single console. It supports various connectivity options, including serial connections for legacy devices, ensuring that even older equipment can be effectively managed.

In conclusion, the Avocent IP 1020 is a versatile and secure remote management solution tailored for data centers. Its combination of reliable KVM access, robust security features, environmental monitoring, and ease of use makes it an indispensable tool for IT administrators focused on maintaining the integrity and performance of their IT infrastructure.