Warranty Information

SURFboard SB6141 DOCSIS 3.0 Cable Modem Motorola Mobility, Inc. (“Motorola”)

Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use, and (B) with respect to Software, (i) the media on which the Software is provided will be free from defects in material and workmanship under normal use, and (ii) the Software will perform substantially as described in its documentation. This Limited Warranty to you, the original end user customer, continues (A) for Software and the media upon which it is provided, for a period of ninety (90) days from the date of purchase from Motorola or an authorized Motorola reseller, and (B) for the Product (excluding Software), for a period of one (1) year from the date of purchase from Motorola or from an authorized Motorola reseller. To take advantage of this Limited Warranty or to obtain technical support, you must call the Motorola toll- free phone number 1-877-466-8646. Technical support charges may apply. Motorola’s sole and exclusive obligation under this Limited Warranty for retail sales shall be to repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims must be made within the applicable Warranty Period.

Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly from Motorola or from a Motorola authorized retail reseller, Motorola does not warrant this Product to you, the end-user. A limited warranty for this Product (including Software) may have been provided to your cable operator or Internet Service Provider (“Service Provider”) from whom you obtained the Product. Please contact your Service Provider if you experience problems with this Product.

General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product. Motorola’s warranties apply only to a Product that is manufactured by Motorola and identified by Motorola owned trademark, trade name or product identification logos affixed to the Product. Motorola does not warrant to you, the end user, or to anyone else that the Software will perform error free or without bugs.

MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (“WARRANTY INFORMATION”), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.

What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free.MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.

THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this Product, whether made or suffered by you or another person and whether based in contract or tort.

SB6141 DOCSIS 3.0 Cable Modem • User Guide	17
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SB6141 DOCSIS specifications

The Motorola SB6141 is a widely recognized DOCSIS 3.0 cable modem that combines robust performance with practical features, making it a popular choice for home and small business users. Introduced to enhance internet connectivity, the SB6141 caters to service providers and consumers seeking reliable and high-speed internet access.

One of the standout characteristics of the SB6141 is its DOCSIS 3.0 technology, which significantly boosts download and upload speeds compared to its predecessors. With support for multiple channels, the modem can aggregate up to four downstream channels, allowing for impressive download speeds of up to 343 Mbps. This feature ensures that users can stream videos, play online games, and download large files without frustrating lag or interruptions.

The SB6141 also offers an impressive upload speed of up to 131 Mbps, making it suitable for activities that demand a reliable upstream connection, such as video conferencing and cloud backups. This allows power users to manage their internet demand efficiently, ensuring that multiple devices can operate smoothly.

In addition to its speed capabilities, the SB6141 is designed for ease of use and setup. It includes a straightforward installation process that allows users to get online quickly without requiring extensive technical knowledge. The modem is compatible with major cable ISPs, which means users can connect it to many existing internet services without the need for proprietary equipment.

Moreover, the SB6141 is equipped with multiple Ethernet ports, allowing users to connect several devices directly to the modem. This feature is particularly beneficial in homes with multiple computers, smart TVs, and gaming consoles, as it facilitates a streamlined connection without relying solely on Wi-Fi.

The modem’s compact design and built-in energy-efficient features make it a practical choice for users conscious of their space and energy consumption. It also includes LED indicators for easy monitoring of connection status, which helps troubleshoot potential issues without hassle.

In summary, the Motorola SB6141 DOCSIS 3.0 cable modem is a powerful and user-friendly device that meets the demands of high-speed internet users. Its combination of speed, reliability, and ease of use makes it an ideal choice for individuals and small businesses looking to enhance their internet connectivity.