Ericsson manual No Access to Ericsson W20 Web Pages, No Internet Access

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Trouble-Shooting

4.1No Access to Ericsson W20 Web Pages

If you cannot access the Ericsson W20 internal web pages, take the following actions to identify and solve the problem:

•Check that the PC is configured to obtain an IP address automatically using DHCP. If not, change the PC TCP/IP settings. For instructions, see section 3.1.1 – “Obtaining IP Settings Automatically” or the manual of your operating system.

•If the W20 IP address has been changed and you do not know the current IP address, use the Reset button to reset the Ericsson W20 to factory default configuration (see above). This will set the IP address to 192.168.1.1 and the web page address to http://192.168.1.1.

•Make sure you are using the correct login details. If the default password has been changed and you do not know the current password, use the Reset button to reset the Ericsson W20 to factory default configuration (see above). This will reset the login details to default values. The default user name and password are “user”.

•If the PC is connected to the Ericsson W20 via an Ethernet cable, check that at least one of the corresponding LAN connector indicators is illuminated. If not, make sure that the cable is properly connected or try with another Ethernet cable.

•If you are using a wireless PC, make sure that the Wireless LAN indicator on the front panel of the Ericsson W20 unit is illuminated. If not, connect an Ethernet cable between the PC and the Ericsson W20 to establish a connection. The wired connection is required for the initial wireless LAN configuration of the Ericsson W20.

4.2No Internet Access

If you cannot access the Internet from any of your local devices, take the following actions to identify and solve the problem:

•On the Internet page, make sure that the Link status is up and that an IP address is defined.

•Make sure that the GSM/UMTS antenna is properly connected and tightened to the Ericsson W20 antenna connector.

•Check the Alarm indicator on the front panel of the Ericsson W20 unit. If it is red, see the information in the Alarms section on the Overview page.

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Contents Ericsson W20 Copyright DisclaimerTrademark List Contents PC Configuration Trouble-ShootingGlossary Product Overview Wireless Broadband Services at Reliable High SpeedStructure of this Guide Advanced NetworkingIndicators and Connectors Local Wireless Access with High-level SecurityFile Sharing Text Status Description Power USB Configuration and Management Accessing Internal Web PagesChanging Password OverviewAlarms Change PasswordNetwork Information Configuration Wizard Internet AccessSIM Authentication APN PPP User Authentication Wireless LAN Access Access PointRegion Channel Selection Network NameAuthentication Wireless LAN Authentication Wireless LAN WEP 64 BIT WEP Encryption Key Confirming Settings WPA/WPA2 Pass PhraseInternet InternetTraffic Statistics DNSRemember my AuthenticationPIN APN 3GChanging Authentication Details Unblocking SIM CardLAN LANIP address range Enable Dhcp serverDhcp Server FromMax Wireless LAN Port StatusTransmit power dBm Radio ChannelsRadio channel Channel Network NameMAC Address RssiSecurity WEPWPA and WPA2 Connected Devices WPA WPA2NAT WhitelistUPnP IGD Application Level Gateways Port ForwardingAdding an Instance NAT PortServer IP Prot File SharingServer Port Editing an InstanceShare name Storage deviceSpeed System Restoring a Configuration Configuration Backup and RestoreBacking Up a Configuration RestartSoftware Update Automatic Software InstallationInstalling new Software from File Software Update initiated Event Log Event LogIP Settings Obtaining IP Settings AutomaticallyWindows Siting the Wireless PC Wireless LAN SettingsConfiguring Static IP Address Installing the Wireless LAN InterfaceFile Sharing Settings Configuring PC Access to the Ericsson W20Accessing a Shared Device Checking Workgroup SettingsSetting Up a Mapping to a Storage Device Windows Trouble-Shooting No Access to Ericsson W20 Web Pages No Internet AccessNo Access to a Certain Internet Application Slow or Intermittent Internet ConnectionNo Wireless LAN Connection No LAN ConnectionSlow or Intermittent Wireless LAN Connection No Access to Shared Files Cdma ALGAES DhcpFTP EdgeFAT FWTLAN NATSsid PUKSIM TCPTkip TCP/IPTftp UDPWPA WirelessWlan WPA2Page Ericsson Enterprise AB

W20 specifications

The Ericsson W20 is an innovative wireless communication solution designed to enhance connectivity and support a diverse range of applications across various industries. This device is particularly valuable for businesses seeking to implement secure, reliable, and high-performance wireless networks.

One of the main features of the Ericsson W20 is its support for advanced LTE and 5G connectivity. This allows for greater data transfer speeds, improved network efficiency, and reduced latency. The W20 operates on multiple frequency bands, enabling it to adapt to different network conditions and requirements, making it ideal for both urban and rural deployments.

Another significant feature of the W20 is its robustness and reliability. The device is built to withstand harsh environmental conditions, ensuring uninterrupted service in diverse settings. With IP67-rated protection, it is resistant to dust and water, making it suitable for outdoor installations. This durability is crucial for industries such as transportation, utilities, and public safety, where consistent connectivity is paramount.

The W20 incorporates advanced technologies such as Carrier Aggregation, allowing users to combine multiple frequency bands for enhanced bandwidth. This capability is particularly beneficial in scenarios where high data capacity is essential, such as streaming services and real-time applications. Additionally, the device supports Quality of Service (QoS) features, which prioritize critical data traffic to ensure optimal performance for essential services.

Security is another cornerstone of the Ericsson W20. It is equipped with advanced encryption protocols and security features to protect data transmission from unauthorized access and cyber threats. This is particularly important for business-critical applications that handle sensitive information.

User-friendly management software accompanies the W20, providing IT teams with straightforward tools to monitor network performance, conduct troubleshooting, and manage device configuration. The software's intuitive interface facilitates quick responses to connectivity issues, which can significantly reduce downtime.

In conclusion, the Ericsson W20 stands out for its advanced connectivity capabilities, robustness, and security features. With its support for cutting-edge technologies, the W20 is poised to meet the evolving needs of businesses and industries in an increasingly connected world.
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