Ericsson W20 manual Slow or Intermittent Internet Connection

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Trouble-Shooting

•On the Internet page, check that the PIN field is filled in and that there is no error message beside this field. If there is a message saying Insert SIM, verify that a valid SIM card is correctly inserted and then retype the PIN code on the Internet page. If the message says Set PIN, only retype the PIN code. If the SIM blocked message is displayed, the PUK is required to unblock the card.

•On the Internet page, check that the APN is correctly entered in the APN (3G) and APN (2G) fields.

•On the Internet page, verify that the mobile network signal quality indicator displays at least one bar. If not, move the Ericsson W20 or attach an external antenna (indoor window or outdoor roof mounted). External antennas are available as accessories to the Ericsson W20.

•Make sure that the LAN or WLAN connection is established. For trouble-shooting see section 4.5 – “No LAN Connection” or 4.6 – “No Wireless LAN Connection”.

4.3Slow or Intermittent Internet Connection

If your Internet connection is unacceptable slow or regularly dropping, take the following actions to identify and solve the problem:

•On the Internet page, verify that the Connection is HSDPA or UMTS. If not, move the Ericsson W20 or attach an external antenna (indoor window or outdoor roof mounted). External antennas are available as accessories to the Ericsson W20.

•On the Internet page, verify that the mobile network signal quality indicator displays at least two bars. If not, try to move the Ericsson W20 or attach an external antenna.

4.4No Access to a Certain Internet Application

If you cannot access a certain Internet application or specific type of data, take the following actions to identify and solve the problem:

•If the application uses FTP or TFTP, check the NAT page to make sure that the ALG supporting the Internet application is enabled.

•If the application requires UPnP IDG, check that UPnP IDG is enabled on the NAT page.

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Contents Ericsson W20 Disclaimer CopyrightTrademark List Contents Trouble-Shooting PC ConfigurationGlossary Advanced Networking Wireless Broadband Services at Reliable High SpeedStructure of this Guide Product OverviewLocal Wireless Access with High-level Security Indicators and ConnectorsFile Sharing Text Status Description Power USB Accessing Internal Web Pages Configuration and ManagementOverview Changing PasswordChange Password AlarmsNetwork Information Internet Access Configuration WizardSIM Authentication APN PPP User Authentication Access Point Wireless LAN AccessRegion Network Name Channel SelectionAuthentication Wireless LAN Authentication Wireless LAN WEP 64 BIT WEP Encryption Key WPA/WPA2 Pass Phrase Confirming SettingsInternet InternetDNS Traffic StatisticsAPN 3G AuthenticationPIN Remember myUnblocking SIM Card Changing Authentication DetailsLAN LANFrom Enable Dhcp serverDhcp Server IP address rangeMax Port Status Wireless LANRadio Channels Transmit power dBmRadio channel Rssi Network NameMAC Address ChannelWEP SecurityWPA and WPA2 WPA WPA2 Connected DevicesWhitelist NATUPnP IGD Port Forwarding Application Level GatewaysNAT Port Adding an InstanceServer IP Editing an Instance File SharingServer Port ProtStorage device Share nameSpeed System Restart Configuration Backup and RestoreBacking Up a Configuration Restoring a ConfigurationAutomatic Software Installation Software UpdateInstalling new Software from File Software Update initiated Event Log Event LogObtaining IP Settings Automatically IP SettingsWindows Installing the Wireless LAN Interface Wireless LAN SettingsConfiguring Static IP Address Siting the Wireless PCConfiguring PC Access to the Ericsson W20 File Sharing SettingsChecking Workgroup Settings Accessing a Shared DeviceSetting Up a Mapping to a Storage Device Windows Trouble-Shooting No Internet Access No Access to Ericsson W20 Web PagesSlow or Intermittent Internet Connection No Access to a Certain Internet ApplicationNo LAN Connection No Wireless LAN ConnectionSlow or Intermittent Wireless LAN Connection No Access to Shared Files Dhcp ALGAES CdmaFWT EdgeFAT FTPNAT LANTCP PUKSIM SsidUDP TCP/IPTftp TkipWPA2 WirelessWlan WPAPage Ericsson Enterprise AB

W20 specifications

The Ericsson W20 is an innovative wireless communication solution designed to enhance connectivity and support a diverse range of applications across various industries. This device is particularly valuable for businesses seeking to implement secure, reliable, and high-performance wireless networks.

One of the main features of the Ericsson W20 is its support for advanced LTE and 5G connectivity. This allows for greater data transfer speeds, improved network efficiency, and reduced latency. The W20 operates on multiple frequency bands, enabling it to adapt to different network conditions and requirements, making it ideal for both urban and rural deployments.

Another significant feature of the W20 is its robustness and reliability. The device is built to withstand harsh environmental conditions, ensuring uninterrupted service in diverse settings. With IP67-rated protection, it is resistant to dust and water, making it suitable for outdoor installations. This durability is crucial for industries such as transportation, utilities, and public safety, where consistent connectivity is paramount.

The W20 incorporates advanced technologies such as Carrier Aggregation, allowing users to combine multiple frequency bands for enhanced bandwidth. This capability is particularly beneficial in scenarios where high data capacity is essential, such as streaming services and real-time applications. Additionally, the device supports Quality of Service (QoS) features, which prioritize critical data traffic to ensure optimal performance for essential services.

Security is another cornerstone of the Ericsson W20. It is equipped with advanced encryption protocols and security features to protect data transmission from unauthorized access and cyber threats. This is particularly important for business-critical applications that handle sensitive information.

User-friendly management software accompanies the W20, providing IT teams with straightforward tools to monitor network performance, conduct troubleshooting, and manage device configuration. The software's intuitive interface facilitates quick responses to connectivity issues, which can significantly reduce downtime.

In conclusion, the Ericsson W20 stands out for its advanced connectivity capabilities, robustness, and security features. With its support for cutting-edge technologies, the W20 is poised to meet the evolving needs of businesses and industries in an increasingly connected world.
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