AppendixA Troubleshooting
Solution table Your 
is equipped with two Bi:colored LEDs (See appendix B for more information). These indicators may help you to sort out the problem.
Indication & Problem
Speed Touch USB does not work:
No LEDs light up.
There is no power supplying connection.
Speed Touch USB is recognized by the installation wizard, but installation failed.
USB LED flashes red, or stays solid red.
Both USB LED and ADSL LED are solid amber.
Windows Error 730.
(Windows98/98SE)
Solution
Verify the Speed Touch USB connections, as described in subsection 1.2.3.
Check if the Speed Touch USB's cord is damaged in any way.
When using a portable PC in battery mode, it is possible that its USB port is not powered. Refer to the portable PC's User Manual for more information.
Check if the Speed Touch USB is not connected to a low:powered USB hub port. Refer to the USB hub's User Manual for more information.
Verify your PC is running Windows 98, Windows 98SE, Windows ME, or Windows 2000 and that it meets the according minimum requirements (See subsection 1.2.1).
Check whether the Speed Touch USB is not connected to a low:powered USB hub port. Refer to the USB hub User Manual for more information.
Your USB port congests, meaning that too much traffic is passing through the port. Avoid using multiple high speed USB devices, e.g. scanners, speaker, etc. during heavy duty, e.g. a data download.
Power On Self Test (POST) failed. See subsection
1.2.3to check whether the connections are correctly made.
TCP/IP is not installed on your PC. Install the TCP/IP protocol suite on your PC.
58 / 66 |
| 3EC 16807 AAAA TCZZA Ed. 07 |
|
|
|