Verizon MBR1515L manual Troubleshoot Internet Browsing

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Verizon 4G LTE Router MBR1515LVW

5.Install the external antennas for improved 4G LTE signal strength:

External antennas are shipped with the router and have to be installed. If you have not installed them yet, do so now. See Assemble the Router on page 7.

Troubleshoot Internet Browsing

If your router can obtain an IP address but your computer is unable to load any web pages from the Internet:

•The traffic meter is enabled, and the limit might have been reached.

By configuring the traffic meter not to block, you can resume Internet access. If you have a usage limit, your ISP might charge you for the overage.

•Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer and verify the DNS address. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation.

•Your computer might not have the router configured as its TCP/IP router.

If your computer obtains its information from the router by DHCP, reboot the computer, and verify the router address.

Troubleshooting

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Contents Usuario del Guía Statement of Conditions Technical SupportTable of Contents Maintenance Verizon 4G LTE Router MBR1515LVW Basic Setup and Traffic Meter  To assemble the router Assemble the RouterVerizon 4G LTE Router MBR1515LVW Place the Router Optional Horizontal Mount Verizon 4G LTE Router MBR1515LVW Router Front Panel Hardware FeaturesLED descriptions Verizon 4G LTE Router MBR1515LVW LED descriptions Router Back PanelRouter Label Power Your Router OnHow Do I Connect My Device to the Router?  To power on your router To log in to the router Log In to Your RouterBasic Setup Configure Your Internet Settings  To manually configure your broadband Internet settings Broadband SettingsFields and Check Boxes Description 4G LTE Broadband SettingsControl Both Wi-Fi and 4G Broadband . When you select this Wide Area Network WAN Ethernet Broadband Settings Yes, a Login Is Required Connect No, a Login Is Not Required Gateway IP Address  To monitor traffic on your router Traffic MeterVerizon 4G LTE Router MBR1515LVW Wi-Fi Settings See Manually Configure Your Wireless Settings on Plan Your Wireless NetworkWireless Security Options Wireless Placement and Range GuidelinesFrom the main menu, select Wi-Fi Settings Wi-Fi Profile Manually Configure Your Wireless Settings To view or manually configure the wireless settings Settings Description  To configure WPA or WPA2 in the router Configure WPA, WPA2, or WPA + WPA2 To configure WEP data encryption Configure WEPUse Push N Connect WPS to Configure Your Wireless Network  To use the router WPS button to add a WPS client WPS Button To use a PIN to add a WPS client WPS PIN Entry To change wireless settings for the network Add Wireless Computers That Do Not Support WPSVerizon 4G LTE Router MBR1515LVW Content Filtering  To block sites From the main menu, select Content Filtering Block SitesBlock Sites From the main menu, select Content Filtering Block Services Block Services To block services Schedule Schedule Content Filtering To schedule content filtering  To specify your time zone Localize Your Time ZoneSelect the Turn E-mail Notification On check box  To receive alerts and logs by emailVerizon 4G LTE Router MBR1515LVW Maintenance  To view the router status Router StatusWi-Fi Port. See Manually Configure Your Wireless Settings on Verizon 4G LTE Router MBR1515LVW Mobile Broadband Status Attached DevicesConnection Status  To view the attached devicesBack Up the Configuration to a File Back Up SettingsFrom the main menu, select Maintenance Attached Devices  To back up the configuration to a fileErase the Configuration Restore the Configuration from a File To restore the configuration  To erase the configuration To change the built-in password Set PasswordChange the Built-In Password Change the Administrator Login Time-Out  To use diagnostics Diagnostics To view, send, or clear the logs LogsAdvanced  To set up access control Access ControlAdvanced Wi-Fi Settings Hide your wireless network name Ssid Wireless Station Access ControlTurn off wireless connectivity completely  To restrict access based on MAC addresses Restrict Access by MAC AddressAccess Control on  To configure the Wi-Fi repeating function Wi-Fi Repeating FunctionPort Forwarding/Port Triggering Remote Computer Access BasicsDestination port number Port Triggering to Open Incoming PortsPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Triggering Set Up Port Forwarding To set up port forwarding  To set up port triggeringVerizon 4G LTE Router MBR1515LVW Miscellaneous  To view or change the WAN setup To assign a computer or server to be a default DMZ server Set Up a Default DMZ Server To view or change the LAN setup LAN SetupLAN TCP/IP Setup  To reserve an IP address Dhcp SettingsReserved IP Addresses Verizon 4G LTE Router MBR1515LVW  To set up QoS QoS SetupQoS Priority Rule List  To set up a QoS priority ruleQoS Priority Rules  To add QoS priority rulesFor Applications or Online Gaming For Ethernet LAN Ports  To set up the priority for LAN portDynamic DNS Select the Use a Dynamic DNS Service check box Static Route Example  To configure static routesStatic Routes Verizon 4G LTE Router MBR1515LVW Select the Turn Remote Management On check box  To configure remote managementRemote Management Verizon 4G LTE Router MBR1515LVW UPnP IPv6  To configure the Internet connection typeVerizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Troubleshooting Action Basic Functioning Coverage exists with the router Troubleshoot Access to the Router Main Menu Troubleshoot Your Connection Connecting to the InternetTroubleshoot Internet Browsing Test the Path from Your Computer to a Remote Device Troubleshoot a TCP/IP Network Using the Ping UtilityTest the LAN Path to Your Router Restore the Default Configuration and Password Problems with Date and Time104 List of Acronyms 106 107 108 Factory Default Settings 110 Compliance Notification Verizon 4G LTE Router MBR1515LVW FCC Caution Interference Reduction TableIndex 114