Verizon MBR1515L Problems with Date and Time, Restore the Default Configuration and Password

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Verizon 4G LTE Router MBR1515LVW

1.From the Windows toolbar, click the Start button, and select Run.

2.In the Windows Run window, type: ping -n 10 IP address

where IP address is the IP address of a remote device such as your ISP DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:

•Check that your computer has the IP address of your router listed as the default router. If the IP configuration of your computer is assigned by DHCP, this information is not visible in your computer’s Network Control Panel. Verify that the IP address of the router is listed as the default router.

•Make sure that the network address of your computer (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

•Check that your cable or DSL modem is connected and functioning.

•If your ISP assigned a host name to your computer, enter that host name as the account name in the Broadband Settings screen.

•Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing only traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If so, you must configure your router to clone or spoof the MAC address from the authorized computer. See the Verizon 4G LTE Router MBR1515L Installation Guide.

Problems with Date and Time

The E-mail screen displays the current date and time of day. The router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000.

Cause: The router has not yet successfully reached a network time server. Check that your Internet access settings are configured correctly. If you have completed configuring the router, wait at least 5 minutes, and check the date and time again.

•Time is off by one hour.

Cause: The router does not automatically sense daylight saving time. On the E-mail screen, select the Automatically adjust for Daylight Savings Time check box.

Restore the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the router’s admin password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways:

Troubleshooting

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Contents Usuario del Guía Statement of Conditions Technical SupportTable of Contents Maintenance Verizon 4G LTE Router MBR1515LVW Basic Setup and Traffic Meter  To assemble the router Assemble the RouterVerizon 4G LTE Router MBR1515LVW Place the Router Optional Horizontal Mount Verizon 4G LTE Router MBR1515LVW Router Front Panel Hardware FeaturesLED descriptions Verizon 4G LTE Router MBR1515LVW LED descriptions Router Back PanelRouter Label Power Your Router OnHow Do I Connect My Device to the Router?  To power on your router To log in to the router Log In to Your RouterBasic Setup Configure Your Internet Settings  To manually configure your broadband Internet settings Broadband SettingsFields and Check Boxes Description 4G LTE Broadband SettingsControl Both Wi-Fi and 4G Broadband . When you select this Wide Area Network WAN Ethernet Broadband Settings Yes, a Login Is Required Connect No, a Login Is Not Required Gateway IP Address  To monitor traffic on your router Traffic MeterVerizon 4G LTE Router MBR1515LVW Wi-Fi Settings See Manually Configure Your Wireless Settings on Plan Your Wireless NetworkWireless Security Options Wireless Placement and Range Guidelines To view or manually configure the wireless settings Manually Configure Your Wireless SettingsFrom the main menu, select Wi-Fi Settings Wi-Fi Profile Settings Description  To configure WPA or WPA2 in the router Configure WPA, WPA2, or WPA + WPA2 To configure WEP data encryption Configure WEPUse Push N Connect WPS to Configure Your Wireless Network  To use the router WPS button to add a WPS client WPS Button To use a PIN to add a WPS client WPS PIN Entry To change wireless settings for the network Add Wireless Computers That Do Not Support WPSVerizon 4G LTE Router MBR1515LVW Content Filtering Block Sites From the main menu, select Content Filtering Block Sites To block sites  To block services Block ServicesFrom the main menu, select Content Filtering Block Services  To schedule content filtering Schedule Content FilteringSchedule  To specify your time zone Localize Your Time ZoneSelect the Turn E-mail Notification On check box  To receive alerts and logs by emailVerizon 4G LTE Router MBR1515LVW Maintenance  To view the router status Router StatusWi-Fi Port. See Manually Configure Your Wireless Settings on Verizon 4G LTE Router MBR1515LVW  To view the attached devices Attached DevicesMobile Broadband Status Connection Status To back up the configuration to a file Back Up SettingsBack Up the Configuration to a File From the main menu, select Maintenance Attached Devices To erase the configuration Restore the Configuration from a FileErase the Configuration  To restore the configurationChange the Built-In Password Set Password To change the built-in password Change the Administrator Login Time-Out  To use diagnostics Diagnostics To view, send, or clear the logs LogsAdvanced  To set up access control Access ControlAdvanced Wi-Fi Settings Turn off wireless connectivity completely Wireless Station Access ControlHide your wireless network name Ssid  To restrict access based on MAC addresses Restrict Access by MAC AddressAccess Control on  To configure the Wi-Fi repeating function Wi-Fi Repeating FunctionPort Forwarding/Port Triggering Remote Computer Access BasicsDestination port number Port Triggering to Open Incoming PortsPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering  To set up port triggering Set Up Port ForwardingSet Up Port Triggering  To set up port forwardingVerizon 4G LTE Router MBR1515LVW Miscellaneous  To view or change the WAN setup To assign a computer or server to be a default DMZ server Set Up a Default DMZ Server To view or change the LAN setup LAN SetupLAN TCP/IP Setup Reserved IP Addresses Dhcp Settings To reserve an IP address Verizon 4G LTE Router MBR1515LVW  To set up QoS QoS Setup To add QoS priority rules  To set up a QoS priority ruleQoS Priority Rule List QoS Priority RulesFor Applications or Online Gaming For Ethernet LAN Ports  To set up the priority for LAN portDynamic DNS Select the Use a Dynamic DNS Service check box Static Routes  To configure static routesStatic Route Example Verizon 4G LTE Router MBR1515LVW Remote Management  To configure remote managementSelect the Turn Remote Management On check box Verizon 4G LTE Router MBR1515LVW UPnP IPv6  To configure the Internet connection typeVerizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Verizon 4G LTE Router MBR1515LVW Troubleshooting Action Basic FunctioningCoverage exists with the router Troubleshoot Access to the Router Main Menu Troubleshoot Your Connection Connecting to the InternetTroubleshoot Internet Browsing Test the LAN Path to Your Router Troubleshoot a TCP/IP Network Using the Ping UtilityTest the Path from Your Computer to a Remote Device Restore the Default Configuration and Password Problems with Date and Time104 List of Acronyms 106 107 108 Factory Default Settings 110 Compliance Notification Verizon 4G LTE Router MBR1515LVW FCC Caution Interference Reduction TableIndex 114
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