Xircom RM56V1 manual Your Obligations, Warranty Service, Limitations

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A-6RealPort Modem 56 User’s Guide

Your Obligations

Your warranty rights will be honored provided you

1Read and follow your user documentation for installation, setup, software setup, and operating guidelines,

2Use the Products and software only in suitable physical or operating environments as described in your user documentation and for purposes for which the Products and software are intended.

Warranty Service

If you think there is a problem or defect with your purchased item, your point of contact will be

In the U.S.A.

Xircom’s Technical Support department at (805) 376-9200.

Outside the U.S.A.

Contact your local Xircom supplier or Xircom regional office.

Your Xircom contact will discuss your problem to confirm the defect. If warranty or return service is needed, you’ll receive a Return Material Authori- zation (RMA) number. Replacement Product will be shipped when the original Product has been received by Xircom. (U.S. only: advance shipment of replacement Product is available with a credit card deposit.)

Ship your return Product prepaid, with the RMA number clearly visible on the outside of the shipping package, to:

From the U.S.A.

Xircom Service Department

2101 Corporate Center Drive

Thousand Oaks, CA 91320-1422

From outside the U.S.A.

Contact your local Xircom supplier or Xircom regional center for shipping instructions.

Returned Products may need to include, if requested by Xircom, all other components from your original package, including the Product and any cables, connectors, software diskettes, and user documentation. Be sure to enclose a copy of your purchase receipt or other proof of purchase confirming that you are the original purchaser.

Limitations

Our warranty is subject to the following limitations:

aWe do not cover or accept liability for any injury, damage or failure caused by misuse, abuse, acts of Nature, accidents (e.g., dropping the Products or software diskettes), electrical mishaps, causes beyond our control, or claims by other than the original purchaser.

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Contents RealPortTM Modem User’s Guide801-0261-001A 10/98 Contents Iv RealPort Modem 56 User’s Guide Introduction Hardware InstallationInstallation and Configuration Model RM56V1Package Contents Hardware InstallationOther Requirements Inserting the RealPort Integrated PC Card Connecting Modem to the Telephone Network RJ-11 Windows 95 and 98 Installation Plug and Play InstallationXircom Utilities Windows 95 and 98 Troubleshooting 4RealPort Modem 56 User’s Guide Pcmcia Services Verification Windows NT 4.0 InstallationModem Installation Xircom Utilities Symptoms and Possible Causes Troubleshooting Modem SetupPossible Solutions 4RealPort Modem 56 User’s Guide Warranty Service Procedures Appendix A. Support ServicesService and Support Software and Driver UpdatesXircom Worldwide Access Americas Customer Support Europe, Middle East, and Africa Customer SupportAsia Pacific Customer Support Additional International AccessXircom Japan Customer Support General Specifications Appendix B. SpecificationsModem Specifications Appendix C. Lifetime Limited Warranty WarrantiesYour Obligations Warranty ServiceLimitations International Notice DisclaimerAdditional Rights Unauthorized ApplicationsFCC Regulations Part Declaration of Conformity DoC Appendix D. Regulatory Agency NoticesFCC Rules and Regulations Part FCC Regulations Part Canadian Department Of Communications Industry Canada IC NoticeSafety Notices You may not Appendix E. Software License AgreementYou may Government Restricted Rights