37
RQT9184
(ENG)
Limited Warranty (ONLY FOR U.S.A. )Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Seca ucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km . 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Blu-ray Disc P layer Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Electronics
Company or Panasonic Puerto Rico, Inc. (collectively referred to as
“the warrantor”) will, for the length of the period indicated on the
chart below, which starts with the date of original purchase (“Limited
Warranty period”), at its option either (a) repair your product with
new or refurbished p arts, or (b) repl ace it with a new or a refurbished
product. The deci sion to repair or r eplace will be mad e by the
warrantor.
During the “Labo r” Limited Warranty pe riod there will be n o charge
for labor. During the “Parts” warranty period, there will be no charge
for parts. You must mail-in your product during the warranty period. If
non-rechargeable batteries are included, they are not warranted.
This Limited Warranty only applies to products purchased and
serviced in the United States or Puerto Rico. This Limited Warranty
is extended only to t he original purcha ser and only covers product
purchased as new. A purchase receipt or other proof of original
purchase date is required for Limited Warranty service.
For assistance i n Puerto Rico c all Panasonic Puer to Rico, Inc.
(787)-750-4300 or fax (787)-768-2910.
When shipping th e unit carefully pa ck and send it prep aid,
adequately insured and preferably in the original carton. Include a
letter detailing the complaint and provide a day time phone and/or
email address where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY
PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal wear
and tear or cosmetic damage. The Limited Warranty ALSO DOES
NOT COVER damages wh ich occurred in ship ment, or failures
which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglec t,
mishandling, misapplica tion, alteration, faulty install ation, set-up
adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or
commercial use (such as hotel, office, restaurant, or other business),
rental use of the product, or service by anyone other than a Factory
Servicenter or other Authorized Ser vicer, or damage tha t is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR
IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As
examples, this exclude s damages for lost t ime, cost of having
someone remove or re-insta ll an installed unit if applicable, tr avel to
and from the servicer, loss of or damage to media or images, data or
other recorded co ntent. The items list ed are not exclusive, but are for
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential dam ages, or limitation s on how long an imp lied
Limited Warranty la sts, so the exclusio ns may not apply to you .
This Limited Warran ty gives you specific legal rights and you may
also have other righ ts which vary from state to state. If a problem
with this product develops d uring or after the Limited Warra nty
period, you may contact your dealer or Servicenter. If the problem is
not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of January 2007
Product or Part Name Parts Labor
Blu-ray Disc Player One (1) Year One (1 ) Year
Customer Services Directory
Obtain Product Information and Operating Assistance; purchase Parts, Accessories, or obtain Literature by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Sa turday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E -mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (P hone) 1-800-237-9 080 (Fax Only) (Mon day – Friday 9 am to 9 pm , EST.)
Panasonic Service and Technology Company
20421 84th Avenue So uth, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Product Repairs Centralized Factory Servicenter
MAIL TO: Panasonic Service an d Technology Company
410B Airport Road
Elgin, IL 60123-9333
Attention: BD/DVD Repair
Please carefully pack and ship, prepai d and insured, to th e Elgin Centralized Factory Servicent er. Customers in Pue rto Rico, please shi p or
carry in to location below (“Service in Pue rto Rico”).
Service in Pue rto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Reference
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