Multitech RFIPSC-10, RFIPSC-5 Service, Multi-Tech on the Internet Ordering Accessories

RFIPSC Quick Start Guide

Service

If your tech support specialist decides that service is required, your RouteFinder may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with your RouteFinder:

•a description of the problem.

•return billing and return shipping addresses.

•contact name and phone number.

•check or purchase order number for payment if the RouteFinder is out of warranty. (Check with your technical support specialist for the standard repair charge for your RouteFinder).

•if possible, note the name of the technical support specialist with whom you spoke.

If you need to inquire about the status of the returned product, be prepared to provide the serial number of the product sent. Send your RouteFinder to this address:

MULTI-TECH SYSTEMS, INC.

2205 WOODALE DRIVE

MOUNDS VIEW, MINNESOTA 55112 ATTN: SERVICE OR REPAIRS

You should also check with the supplier of your RouteFinder on the availability of loaner units and/or local service in your area.

Multi-Tech on the Internet

Multi-Tech’s presence includes a Web site at http://www.multitech.com and an ftp site at ftp://ftp.multitech.com.

Ordering Accessories

SupplyNet, Inc. supplies replacement transformers, cables and connectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

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