Grandstream Networks HT502 user manual Welcome, Safety Compliances, Warranty

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WELCOME

Thank you for purchasing Grandstream’s HT502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts.

This manual will help you learn how to operate and manage your HandyTone502 Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3- way conferencing, and direct IP-IP Calling. This HT502 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.

Safety Compliances

The HT502 phone complies with FCC/CE and various safety standards. The HT502 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT502 package. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

Warranty

If you purchased your HT502 from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT502 as it may cause damage to the products and void the manufacturer warranty.

This document contains links to HT502 GUI Interfaces. Please download these examples from http://www.grandstream.com/products/ht_series/ht502/documents/ht502_gui.zip for your reference.

This document is subject to change without notice. The latest electronic version of this user manual is available for download at: http://www.grandstream.com/products/ht_series/ht502/documents/ht502_usermanual_english.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.

Grandstream Networks, Inc.

HT-502 User Manual

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Firmware Version 1.0.4.2

Last Updated: 06/2011

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Contents Grandstream Networks, Inc NAT Settings Configuration GUI Interface Examples Warranty Safety CompliancesWelcome Connect Your HT502 Connecting the HT502Equipment Packaging Power LED WAN LEDLAN LED PHONE1 / PHONE2 LEDSoftware Features Overview Product OverviewEMC Hardware SpecificationLED Reset the HT to take affect the new IP address Basic OperationsUnderstanding HT502 Voice Prompt Main MenuUsing IVR See Restore Factory Default Setting sectionPlacing a Phone Call ExamplesCall Waiting Call HoldCall Transfer Way Conferencing Fax SupportAttended Transfer Instructions for 3-way conferenceCall Features Key Call FeaturesConfiguration Guide Configuring the HT502 through Voice PromptsConfiguring the HT502 Via Web Browser User Level Password Web pages allowedImportant Settings Dtmf MethodsMTZ+6MDT+5 DMZ IP NAT Advanced User Configuration DNDFXS1 FXS2HTTP/HTTPS Internet Telephone Service Provider ACS URLConfiguration Authenticate IDAuthenticate Password Syslog LevelDNS Mode Unregister on RebootEnable Ring-Transfer Disable Bellcore StyleSIP T1 Timeout Disable DtmfEnable Call Features Disable Call WaitingDial Plan Prefix Use # as Dial KeyDial Plan Dial Plan Rules 1900x. =16172-9xxxxxx 12-9xx2-9xxxxxx 0112-9xSpecial Feature Caller Request TimerCallee Request Timer Force TimerVAD Rebooting the HT502 from Remote Saving the Configuration ChangesConfiguration through a Central Server Firmware Upgrade through TFTP/HTTP/HTTPS Software UpgradeInstructions for local firmware upgrade Firmware and Configuration File Prefix and Postfix Configuration File DownloadManaging Firmware and Configuration File Download Restore Factory Default Setting Encode the MAC Address