Hughes DW6000 manual If the System Control Center is not accessible, Failed ping

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If the System Control Center is not accessible

If the www.direcwaysupport.com address is not accessible, use 192.168.0.1 in the URL location bar. If the IP address also does not work, check that your computer is configured to obtain IP addresses automatically. If not, follow the instructions in Appendix D – Configuring the installer laptop for IP addressing to configure your computer to obtain an IP address automatically. Restart the computer and try accessing the System Control Center again.

If you cannot access the System Control Center through a browser, follow the instructions below.

1.First try to ping the DW6000 to confirm it is connected to the

network and functioning. Open the Run dialog box by selecting StartRun. Type Command and click OK.

2.Type ping 192.168.0.1. Press Enter.

3.If the client fails to ping the host, (that is, if the computer fails to ping the DW6000), the computer will report that no packets were received. There are issues with either the network hardware or configuration. Check the LAN connections, try restarting the computer, refer to the instructions that were provided with the network hardware, and retry the ping test.

Figure 44: Failed ping

Figure 45: Successful ping

Chapter 3 • The System Control Center 1033295-0001 Revision 2

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Contents DW6000 Series Installation Guide Trademarks Declaration of Conformity IiiSatellite Dish Antenna Grounding Ground clamp Electric service equipment Ground clamps Revision Vii Viii Contents Chapter System Control Center Appendix C Installing the DW6000 using Installer Console Xii Appendix E Installing DvadbXiii FiguresAppendix a Appendix B XivAppendix C Appendix D XviXvii TablesXviii Important safety information This manualXix Important safety information 1033295-0001 Revision Xxi Organization and updatesAbout this document Scope and audienceXxii ConventionsXxiii Related publications Revision recordXxiv DW6000 purpose and components IntroductionRemove site with DW6000 installed, single computer Remote site with DW6000 installed, wireless LAN Product Element Specification Specifications and identification of equipmentGrounding and cable choice Required cable specifications RG-11 Customer installation requirements Installing the indoor equipmentDW6000 installation methods Five final installation check requirements Prohibited area when operational Qualify customer computer with qualification tool Installing the DW6000 using SBCADP-64AB B Installing the indoor equipment 1033295-0001 Revision Assemble DW6000 and attach to computer DW6000 guides Power up and read the DW6000 LED display Obtain IP address and test Ethernet connection Commissioning procedure Initial registration screen Choose transponder Manual entry of parameters Receive Pointing Receive pointing results Auto Cross Pol Registration server selection Secure connection Mail account registration Registration complete restart System Status Final installation check requirementsSystem Status screen Connect to customer computer, and surf to myDIRECWAY.comEthernet Download DW6000 User Guide Registration form System Information Click and drag to create System Control Center desktop icon Create System Control Center iconInstalling the indoor equipment 1033295-0001 Revision System Control Center How to access the System Control Center If the System Control Center is not accessible Home screen Problem is reported System Status Reception info Reception InfoReceive code RxCode messages and corrective actions DW6000 connections Transmission Info screen Transmission InfoTransmit TxCode messages and corrective actions Supply should be After initial installation System Info System Information print and save this screen Connectivity Test Link Connectivity Test Help Menu Help Menu MyDIRECWAY Advanced pagesAdvanced pages System Control Center 1033295-0001 Revision DW6000 LEDs and troubleshooting Check that the unit is commissioned Cannot surf but can access Control CenterReception info Transmission info Check that TCP acceleration is operationalSystem Status, TCP Acceleration Status Check Network Operations Center NOC connectivity Connectivity Test Right-click on the Local Area Connection icon and select Check for virus and firewall issues Cannot access the Control Center DW6000 LEDs LAN LED DW6000 power and cable connections DW6000 LEDs and troubleshooting 1033295-0001 Revision Do not reconnect the Ethernet cable Device other than computer connected to DW6000 Problem Receive LED not onProblem Power LED blinking Problem Power LED not onGlossary Glossary Abbreviation Term Or Acronym Abbreviations and AcronymsAbbreviations and Acronyms 1033295-0001 Revision Lat/Long Decimals to Minutes Table Right Minutes Decimal System pre-installation Installing the indoor equipment using dial-up commissioningSummary of DW6000 installation process Final installation check requirements Prohibited area when operational Page Installation screen Device Installation Status Qualify customer PD with qualification tool Installing the DW6000 using a modemEthernet cable AC cord DC cord Power supply ADP-64AB B Page Orienting pedestal base and DW6000 DW6000 guides Attach interconnection cables Obtain IP address and test Ethernet connection Select Start→Programs→Direcway Installer→Websetup. Websetup Detection Registration Connection Authentication Registration Select Finish. The unit is commissioned Antenna Pointing Receive Verify the ZIP code matches the antenna location and select Post-commissioningAntenna Pointing Satellite Parameters Manual cross-pol passed select Stop Test ACP passes select Exit Connect to customer computer and confirm surfingFinal cabling Items needed for installation Installing the DW6000 using Installer ConsolePage PN 1031105-0001 and ADP-64AB B above bar code Installer console installation method Orienting pedestal base and DW6000 100 101 102 103 Communicating with the DW6000 via HyperterminalConnect To 104105 DW6000 Properties, Settings tab selectedPress Enter to display the Main Menu shown in Figure 106107 108 Configuring Boot Parameters109 Display Current Configuration Screen110 111 Installation MenuAntenna Pointing Receiver 112113 Display Main Statistics 114Verifying software download 115116 DW6000 reset117 DW6000 status information via the Installer ConsoleAddrclosed 118119 Other options120 121 Configuring the installer laptop for IP addressingNetwork window 122TCP/IP Properties 123Network and Dial-up Connections 124Internet Protocol Properties 125Network Connections 126127 128 Installing Dvadb Dvadb features Dvadb pre-installation129 130 Installation procedure131 Verifying Dvadb enabling 132Verify Vadblink 133Checking phone numbers 134135 Verify Password136 137 Installation checklist138 139 Index140
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DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.