Hughes DW6000 manual After initial installation

Page 73

Table 3: Transmit (TxCode) messages and corrective actions

18

The transmitter is requesting a

This condition can occur during installation when the Antenna Pointing program

 

transmit pointing test

requests that the transmitter perform a transmit pointing test. This condition

 

 

persists until the NOC responds that the transmitter is either actively performing

 

 

the pointing test or is queued to perform the test when test resources become

 

 

available in the NOC. This is a normal condition for initial installation. The

 

 

transmitter may also periodically go into this condition for short periods of time

 

 

(less than 5 seconds) to perform periodic transmit pointing tests. These periodic

 

 

tests are performed to ensure that the antenna is pointed accurately.

 

 

 

19

The transmitter is queued for a

This condition can occur during installation when the Antenna Pointing software

 

transmit pointing test

requests a transmit pointing test and the NOC has responded that the

 

 

transmitter is queued for the next available test time. It may also occur when the

 

 

transmitter is performing periodic background transmit pointing tests at the same

 

 

time that other users on the network have requested tests. This is a normal state

 

 

after initial installation.

 

 

 

20

The transmitter is performing a

This condition occurs when one of the following tests are active:

 

transmit pointing test

• During installation, the Antenna Pointing software requests that the transmitter

 

 

perform a transmit pointing test. This condition will persist until the Antenna

 

 

Pointing software exits from the transmit pointing test mode.

 

 

• The DW6000 performs a periodic background transmit pointing test to make

 

 

sure that the antenna is still pointed correctly. This periodic test takes less than

 

 

5 seconds.

 

 

If the problem persists, try power-cycling the DW6000 by unplugging the wall

 

 

outlet and plugging it back in.

 

 

 

21

The transmitter is disabled

This condition occurs when the transmitter fails a transmit pointing test. This

 

because a transmit pointing

indicates that the transmitter did not meet the minimum specifications required.

 

test failed

This is likely due to an antenna installation problem. The antenna installer needs

 

 

to fine-point the antenna. The transmitter will not transmit until the transmit

 

 

pointing test passes.

 

 

 

22

The transmitter is disabled

This condition occurs when the transmitter is required to perform a periodic

 

pending a transmit pointing

background transmit pointing test, but has not been able to perform the test

 

test

within the time window required. The transmitter is expected to be in this

 

 

condition for no more than two minutes at random periodic intervals. This

 

 

condition can also occur after the transmitter is first powered on after it has been

 

 

powered off for more than a day. If the unit remains in this condition for more

 

 

than two minutes, then the automated transmit pointing components in the NOC

 

 

are likely experiencing problems. This condition should clear in a few minutes.

 

 

 

23

The transmitter is disabled

This condition occurs when the transmitter cannot perform the transmit pointing

 

because a transmit pointing

test when initially installed or when the transmitter is required to range. The

 

test cannot be performed

condition indicates that the NOC components needed to perform the transmit

 

 

pointing test are not operational.

 

 

 

Chapter 3 • The System Control Center 1033295-0001 Revision 2

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Contents DW6000 Series Installation Guide Trademarks Declaration of Conformity IiiSatellite Dish Antenna Grounding Ground clamp Electric service equipment Ground clamps Revision Vii Viii Contents Chapter System Control Center Appendix C Installing the DW6000 using Installer Console Xii Appendix E Installing DvadbXiii FiguresAppendix a Appendix B XivAppendix C Appendix D XviXvii TablesXviii This manual Important safety informationXix Important safety information 1033295-0001 Revision About this document Organization and updatesScope and audience XxiXxii ConventionsXxiii Related publications Revision recordXxiv DW6000 purpose and components IntroductionRemove site with DW6000 installed, single computer Remote site with DW6000 installed, wireless LAN Product Element Specification Specifications and identification of equipmentGrounding and cable choice Required cable specifications RG-11 Customer installation requirements Installing the indoor equipmentDW6000 installation methods Five final installation check requirements Prohibited area when operational Qualify customer computer with qualification tool Installing the DW6000 using SBCADP-64AB B Installing the indoor equipment 1033295-0001 Revision Assemble DW6000 and attach to computer DW6000 guides Power up and read the DW6000 LED display Obtain IP address and test Ethernet connection Commissioning procedure Initial registration screen Choose transponder Manual entry of parameters Receive Pointing Receive pointing results Auto Cross Pol Registration server selection Secure connection Mail account registration Registration complete restart System Status Final installation check requirementsSystem Status screen Connect to customer computer, and surf to myDIRECWAY.comEthernet Download DW6000 User Guide Registration form System Information Click and drag to create System Control Center desktop icon Create System Control Center iconInstalling the indoor equipment 1033295-0001 Revision System Control Center How to access the System Control Center If the System Control Center is not accessible Home screen Problem is reported System Status Reception info Reception InfoReceive code RxCode messages and corrective actions DW6000 connections Transmission Info screen Transmission InfoTransmit TxCode messages and corrective actions Supply should be After initial installation System Info System Information print and save this screen Connectivity Test Link Connectivity Test Help Menu Help Menu MyDIRECWAY Advanced pagesAdvanced pages System Control Center 1033295-0001 Revision DW6000 LEDs and troubleshooting Check that the unit is commissioned Cannot surf but can access Control CenterReception info Transmission info Check that TCP acceleration is operationalSystem Status, TCP Acceleration Status Check Network Operations Center NOC connectivity Connectivity Test Right-click on the Local Area Connection icon and select Check for virus and firewall issues Cannot access the Control Center DW6000 LEDs LAN LED DW6000 power and cable connections DW6000 LEDs and troubleshooting 1033295-0001 Revision Do not reconnect the Ethernet cable Device other than computer connected to DW6000 Problem Receive LED not onProblem Power LED blinking Problem Power LED not onGlossary Glossary Abbreviation Term Or Acronym Abbreviations and AcronymsAbbreviations and Acronyms 1033295-0001 Revision Lat/Long Decimals to Minutes Table Right Minutes Decimal System pre-installation Installing the indoor equipment using dial-up commissioningSummary of DW6000 installation process Final installation check requirements Prohibited area when operational Page Installation screen Device Installation Status Qualify customer PD with qualification tool Installing the DW6000 using a modemEthernet cable AC cord DC cord Power supply ADP-64AB B Page Orienting pedestal base and DW6000 DW6000 guides Attach interconnection cables Obtain IP address and test Ethernet connection Select Start→Programs→Direcway Installer→Websetup. Websetup Detection Registration Connection Authentication Registration Select Finish. The unit is commissioned Antenna Pointing Receive Verify the ZIP code matches the antenna location and select Post-commissioningAntenna Pointing Satellite Parameters Manual cross-pol passed select Stop Test ACP passes select Exit Connect to customer computer and confirm surfingFinal cabling Items needed for installation Installing the DW6000 using Installer ConsolePage PN 1031105-0001 and ADP-64AB B above bar code Installer console installation method Orienting pedestal base and DW6000 100 101 102 103 Communicating with the DW6000 via HyperterminalConnect To 104105 DW6000 Properties, Settings tab selectedPress Enter to display the Main Menu shown in Figure 106107 108 Configuring Boot Parameters109 Display Current Configuration Screen110 111 Installation MenuAntenna Pointing Receiver 112113 Display Main Statistics 114Verifying software download 115116 DW6000 reset117 DW6000 status information via the Installer ConsoleAddrclosed 118119 Other options120 121 Configuring the installer laptop for IP addressingNetwork window 122TCP/IP Properties 123Network and Dial-up Connections 124Internet Protocol Properties 125Network Connections 126127 128 Dvadb features Dvadb pre-installation Installing Dvadb129 130 Installation procedure131 Verifying Dvadb enabling 132Verify Vadblink 133Checking phone numbers 134135 Verify Password136 137 Installation checklist138 139 Index140
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DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.
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