Attaching an External Antenna
You can improve the signal strength by attaching an external antenna with an SMK connector (sold separately).
1.If the Express Card Modem is connected to your computer, remove it.
2.Gently flip open the unlabelled tab on the side of the Express Card Modem.
3.Hold the antenna cable by the connector (end) part, and carefully insert the connector part of the cable into the corresponding connector on the Express Card Modem.
4.Reinsert the Express Card Modem into your computer.
Contacting Sprint Customer Service
You can reach Sprint Customer Service by:
⬤Logging on to your account at www.sprint.com.
⬤Calling us
⬤Writing to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.
14 Section 2B. Using Your Express Card Modem