Trouble Shooting
Most difficulties associated with the Wireless Jack for Modems System are due to improper installation.
Under certain circumstances where static is present in your telephone line, the Wireless Jack for Modems may not filter or remove such static. This condition can affect computer modem performance. Try installing the base unit and/or the extension unit in another electrical outlets.
If the steps below do not solve your difficulty, remove both units from the electrical outlets, remove all cords and reinstall making sure to follow instructions on the previous pages.
Your situation (system location, characteristics of the home/office) can, in some instances, affect performance and occasional interference may be experienced. Some static, buzzing or humming at certain locations within the operating area is possible.
However, if you experience unusual levels of noise, follow the trouble shooting actions below.
PROBLEM | ACTION |
No dial tone | Check connections, check outlet for power, |
| try new cords, move base and/or extension. |
|
|
Static/ | Move base and/or extension (halogen lamps, |
Interference | light dimmers, touch lamps, flourescent lights |
| and computer surge protectors can cause |
| some static). |
|
|
Can't dial out | Decrease distance between units. If |
| problems continue call customer service. |
Does not ring | Decrease distance between units. If problems |
| continue call customer service. |
Extension | Repeat the security programming starting |
Beeping | with step one. |
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