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VAIO MicroTower User Guide
My DVD-ROM drive tray won’t open
❑Make sure the computer is turned on.
❑Press the Eject button on the drive.
❑
❑If the Eject button does not work, you can open the tray by inserting a straightened
I cannot play a CD-ROM disc
❑Make sure you place the disc in the tray with the label side facing up.
❑Make sure the software is installed according to the program’s instructions.
I cannot play a DVD-ROM disc
❑If a region code warning appears when you are using the DVD player, it could be that the
❑If you hear audio but cannot see video, your computer’s video resolution may be set too high. For best results, change the Windows Control Panel/Display/Settings to 800 x 600 using
❑If you see video but cannot hear audio, check all of the following: Make sure the mute setting is off in your DVD player. Check the master volume setting in the audio Mixer. Check the volume settings in your computer speakers. Check the connections between your speakers and the computer. Check the Windows Control Panel/ System/Device Manager to see that the drivers are installed properly.
❑A dirty or damaged disc may cause the computer to “hang” while it tries to read the disc. If necessary, reboot the computer, remove the disc, and then check that it is not dirty or damaged. For cleaning instructions, see “On Cleaning