Sony PCV-LX800, PCV-LX700 manual Troubleshooting, Topics, Topic My computer does not start

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Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topics

Topic: My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

❑Confirm that a diskette is not in the diskette drive (unless you are using a bootable diskette).

❑Confirm that the power cord and all cables are connected firmly, as described on the color poster.

❑If you plugged the computer into a power strip or Universal Power

Supply (UPS), make sure the power strip or UPS is turned on and working.

❑Check that the display is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted and I want to recover applications or drivers that came with my computer

See “Using the Application Recovery CD(s)” on page 47 in this manual.

Topic: My computer or software program stops responding

1Press Ctrl+Alt+Delete to close the application that has stopped responding

2In the Close Program dialog box, scroll down until you locate the message “Not responding” next to an application.

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Contents Vaio Slimtop LCD Computer User Guide Vaio Slimtop LCD Computer User Guide Owner’s RecordSafety Information and Caution Vaio Slimtop LCD Computer User Guide FCC Part Regulatory InformationTelephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesDisposal of Lithium ION Battery Avis DE L’INDUSTRIE Canada Contents Vaio Slimtop LCD Computer User Guide Configuring your Vaio Slimtop LCD ComputerChoosing an Ergonomic Location for Your Computer WelcomeFront Panel Overview Front Panel PCV-LX700/PCV-LX800 Locating Controls and ConnectorsPower switch and indicator light CD-RW drive access indicator lightFront panel cover 11 i.LINK 4-pin connector IEEE1394 Universal Serial Bus USB connectorPCV-LX700/PCV-LX800 Front Panel PC Card slotMonitor connector AC Input connectorBack Panel Overview Back Panel PCV-LX700/PCV-LX800Universal Serial Bus USB connectors Ethernet connectorHeadphones connector Line In connectorLCD Monitor LCD OverviewMouse Connector Adjusting the LCD displayPS/2 Keyboard connector Adjusting the Height and Viewing Angle of the DisplayVaio Slimtop LCD Computer User Guide Programmable Power Keys Vaio Action SetupTo access Vaio Action Setup Help To change the settings of the PPKs Internal TimerKey Function To preset your i.LINK device to perform a desired function Presetting i.LINK DevicesAutoAlert E-mail Notification System Changing the Window Design of Sony SoftwareTo change the window design AutoAlert E-mail Notification System Software Restrictions If you are using the timer to download e-mail automaticallyIf you use software that uses a phone line Inserting the Memory Stick Media Using the Memory Stick MediaTo use VisualFlow VisualFlowLocking the Memory Stick Vaio Slimtop LCD Computer User Guide To Insert a PC Card Using PC CardsOpening the Front Panel PCV-LX700/PCV-LX800 Inserting a PC Card PCV-LX700/PCV-LX800To Eject a PC Card Ejecting a PC Card PCV-LX700/PCV-LX800 Vaio Slimtop LCD Computer User Guide Media Bar Sony Digital Media Park ApplicationsMovie Shaker Create a Movie using ShakerImporting Images and Sound Clips Main WindowShaker tray Adding effects to a scene or a clip Editing Clips and ScenesWorking Panel Saving a Movie PictureGearManaging Your Pictures Creating a Photo Album Using Panorama MakerMaking Still Images and Panoramic from Mpeg Connecting a Digital Video Camera Recorder Using a Digital Video Camera RecorderUsing DVgate When capturing clipsWhen recording AVI files to tape Hard Drive Partition Configuring your Vaio Slimtop LCD ComputerDefragmenting your Hard Disk Drive To defragment your hard disk driveLink IEEE1394 Compatibility To connect an i.LINK IEEE1394 device Connecting an i.LINK IEEE1394 DevicePCV-LX700/PCV-LX800Enabling Ethernet To enable the Ethernet connectionUsing the System Recovery CDs System and Application Recovery CDsSystem Recovery utility options Insert the Sony System Recovery CD in the CD-RW drive To use the System Recovery CDsTo use the Application Recovery CDs Using the Application Recovery CDsVaio Slimtop LCD Computer User Guide Topics TroubleshootingTopic My computer does not start Topic My computer or software program stops respondingVaio Slimtop LCD Computer User Guide Topic I cannot play a CD Topic My CD-RW drive tray does not openTopic I want to play a CD with my Microsoft CD Player Topic Why is there no sound in any application? Topic How do I change the video resolution of my display?Topic My modem does not work Topic My modem connection is slowTopic My microphone is too sensitive to background noise Topic My microphone does not workTopic My mouse does not work Topic Why is my system running slowly? Topic My mouse needs to be set up for left-hand useTopic My keyboard does not work Topic I cannot find the Windows taskbarTopic How do I install a printer? Topic How do I enable my Ethernet interface?To Reach Sony On the Power Source On Handling the Computer System On Disposal of the Lithium BatteryPage On Upgrading the System On Moisture CondensationOn Handling an LCD Display On Handling a CRT Display On Using the Hard Disk DriveOn Handling Diskettes On Handling CD MediaOn Cleaning CD Media Resources Reference Manual Software UpdatesFor Answers to Your Software Questions Sony Service CenterMcAfee VirusScan Network Associates, Inc For Answers to Your Software Questions Vaio Slimtop LCD Computer User Guide Specifications Service AccessoriesLimited Warranty Power RequirementsIndex Vaio Slimtop LCD Computer User Guide Index Vaio Slimtop LCD Computer User Guide