Sony PCV-MXS10 manual Topics, Topic My computer does not start

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Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

Topics

Topic: My computer does not start.

❑Check that the computer is plugged into a power source and that it is turned on. Check that the power light is lit on the front panel of the computer.

❑Confirm that a disk is not in the floppy disk drive (unless you are using a bootable floppy disk).

❑Confirm that the power cord and all cables are connected firmly.

❑If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS is turned on and working.

❑Check that the monitor is plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

❑Check that the computer is not in standby mode.

Topic: My files are corrupted or deleted. I want to recover applications that came with my computer.

See “To Use the Application Recovery CD(s),” for more information.

Topic: My drivers are corrupted or deleted. I want to recover drivers that came with my computer.

See “To Use the Driver Recovery CD,” for more information.

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Contents Vaio MX Computer User Guide Page Contents Troubleshooting System, ApplicationIndex Welcome Vaio MX Computer User Guide Front Panel Overview Locating Controls and ConnectorsPlay button DVD-RW driveMiniDisc drive LCD display screenPC Card slot Power button and indicator lightMagicGate Memory Stick media access indicator light Muting buttonEthernet port Back Panel OverviewMouse port Keyboard portAudio Out jack Printer portSerial port Monitor portRemote Control Remote Control OverviewTV/VIDEO button Power buttonCancel button DVD buttonChannel buttons Volume buttonsVideo Rec Mode button Play Mode buttonOpening the lower front panel Additional System CapabilitiesTo Use Memory Stick Media Slot Inserting a Memory Stick mediaLocking the Memory Stick Media Removing a Memory Stick mediaInserting a PC card To Use PC Card SlotInserting a PC card Removing a PC cardVaio MX Computer User Guide Shortcut Keys Changing the Settings of the S KeysSetting the Internal Timer To select the timer’s launch applicationTo set up the timer start Changing the window design To Change the Sony Software Window DesignVaio MX Computer User Guide Vaio AV Applications Overview of Preinstalled SoftwareMovieShaker Using PhotoCapture DigitalPrint SoftwareDigitalPrint main browser window Enter Photo Folder Name dialog box PhotoCapture windowPhotoCapture editing window Capture Pictures from Video windowPhotoCollection window Using PhotoCollectionUsing PhotoDecor Printer and Paper selection windowPhotoDecor-New PhotoDecor window PhotoAlbum New Album window Using PhotoAlbumLabel New Label window Using LabelMakerDesign Edit window Connecting a digital video camcorder DVgate SoftwareTo use DVgate software with a digital video camcorder Installing the DVgate plug-in for Adobe Premiere software To install the DVgate plug-inTo use DVgate software to record AVI files to tape DVgate Software MovieShaker Software Creating movies with MovieShaker softwareMovieShaker main window To use the Shake feature To import images and sound clipsShake tray window Effect tray window Effect button selected To add effects to a scene or a clipEffects Tray Text button selected To add text effects to a scene or clipExport window To save a movieUsing ImageStation online service with MovieShaker software ImageStation Login windowTo upload MovieShaker files Image Uploader window PictureGear Software Managing your picturesPictureGear main window PIctureGear Album Maker dialog box Creating a photo albumCustom album Completed dialog box Custom Album dialog boxSmart Capture main window Smart Capture SoftwareOptions button Image window Using Still ModeMode indicator Help button Mode dial Capture buttonStill Image Options window Effect Settings windowTo capture a picture in Still mode To manage pictures in Still modeStill Viewer window Recording Options window Using Net Movie ModeMovie Player window To capture a movie in Net Movie modeTo manage your movie in Net Movie mode Using ImageStation with Smart Capture softwareTo upload with Still Viewer To upload with Movie PlayerVaio MX Computer User Guide Using VisualFlow software VisualFlow SoftwareVisualFlow main window Vaio MX Computer User Guide Defragmenting your hard disk drive Hard Disk Drive PartitionLink IEEE1394 Compatibility Connecting an i.LINK IEEE1394 deviceTo Use the System Recovery CDs System, Application and Driver Recovery CDsUsing the System Recovery CDs Full restore with formatUsing the Application Recovery CDs To Use the Application Recovery CDsReinstalling device drivers with the Driver Recovery CD To Use the Driver Recovery CDTopic My computer does not start TopicsTopic My computer or software application stopped responding Topics Topic My optical drive tray does not open Topic I cannot play a DVD or CDTopic I cannot play a MiniDisc Topic I cannot play a DVD Topic Why is there no sound in any application? Topic How do I change the video resolution of my display?Topic My modem connection is slow Topic My modem does not work Topic My microphone is too sensitive to background noise Topic My mouse needs to be set up for left-hand use Topic My microphone does not workTopic My mouse does not work Topic I cannot find the Windows taskbar Topic Why is my system running slowly?Topic How do I install a printer? Topic My keyboard does not workTo contact Sony for technical support Power source Handling the computer system Disposal of the lithium batteryUpgrading the computer system Moisture condensationHandling an LCD display Handling a CRT displayUsing the hard disk drive Handling floppy disksHandling CD or DVD media Handling MiniDisc media Cleaning CD or DVD mediaCleaning MiniDisc media Protecting MiniDisc media contentsFor Answers to Your Software Questions DVDit! for Vaio Sonic SolutionsPC-Cillin 2000 Trend Micro, Inc Web site Phone SONY-PC Hours Days a week, 24 hours a day Sony Service CenterResources Index Drcd 62 DVD Index Vaio MX Computer User Guide Index Page