Sony PCV-RS400 quick start Support Options, Immediate Help and Support

Page 41

Support Options

Sony provides several options to help solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.

Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and the individual software Help files.

Your computer is supplied with these support options:

VAIO® Computer Quick Start — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to plan an ergonomic work space, connect power cords, cables and peripheral devices, register your computer with Sony, and establish a dial-up connection to the Internet. The Quick Start can also provide troubleshooting support, if problems occur.

VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view specific information using context-sensitive search features. To access the online manual:

1 Click Start in the Windows® taskbar, then click Help and Support.

2 From the VAIO Help And Support Center menu, click VAIO User Guide.

Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view this online information go to http://www.sony.com/pcsupport.

41

Image 41
Contents Vaio Computer Quick Start Page OWNER’S Record Safety Information and Caution Page Regulatory Information Telephone Consumer Protection ACT of 1991 United States Disposal of Lithium Battery Contents Vaio Computer Quick Start Getting Started Unpacking Your Computer Computer and supplied accessoriesManuals Other Hard Disk Drive RecoveryLocating Controls And Ports Optical drive About the Front PanelFront panel Power button Floppy disk drive access indicatorStandby indicator Memory Stick media slot and access indicatorAdditional information Power indicator VaioSmartMedia card slot Universal Serial Bus USB 2.0 ports‡Back panel About the Back PanelAC Input port Mouse portKeyboard port Headphones jackPrinter port Microphone jack17 VHF/UHF port∗ 13 S/P DIF Optical Out portEthernet port Back panel PCV-RS410 series model Monitor port Connection for a display Printer port Mute button About the Remote ControlJump button Enter buttonREC Stop button Press to stop recording REC button Volume buttonTV button Video buttonSize button Display buttonFunction button REW and FF buttonsInserting batteries into the remote control To set up the remote controlAbout the Keyboard Volume ControlVaio Keyboard FunctionDirectional StandbyArrows ApplicationsVaio Computer Quick Start Setting Up Your Computer To connect a display To connect a DVI display Connecting a Display MonitorTo connect the speakers Connecting the SpeakersTo connect the keyboard and mouse Connecting the Keyboard and MouseTo use an optical mouse To connect the telephone and modem cables Connecting the Telephone and Modem CablesTo connect the power cords Connecting the Power CordsTo turn on your computer Turning On your ComputerRegistering your Computer To turn off your computer About the power buttonTurning Off your Computer My computer does not start TroubleshootingWhy did my computer or software stop responding? Immediate Help and Support Support OptionsClick Welcome to Vaio Life Resources for Additional Help and SupportSony Online Support Web site Sony Customer Information Services Center Sony Electronics Inc