Sony PCV-RS500 quick start Sony Customer Information Services Center, Example

Resources for Additional Help and Support

❑An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s hardware and software features.

❑Links that enable you to:

❑find the nearest Sony service center locations.

❑arrange for repairs or check repair status.

❑review warranty information.

❑e-mail your question or comments to the Sony Customer Information Services Center.

❑check pricing and availability for products, accessories and parts, as well as purchase online.

❑access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony Support representative directly.

Before making a call to the Sony Customer Information Services Center, have this basic information readily available.

1VAIO® computer system type.

2Model number.

3Serial number*.

Example:

4Operating system.

5Hardware feature or software program that has a problem. (See the online VAIO® User Guide for the appropriate software technical support information.)

6Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.

*The serial number is located on the back panel of your computer. The serial number is on a white barcode label.

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