Sony PCV-RS710 quick start Sony Customer Information Services Center, Example

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Resources for Additional Help and Support

An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s hardware and software features.

Links that enable you to:

quickly find the nearest Sony service center locations.

arrange for repairs or check repair status.

review warranty information.

e-mail your question or comments to the Sony Customer Information Services Center.

check pricing and availability for products, accessories and parts, as well as purchase online.

access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony Support representative directly.

Before making a call to the Sony Customer Information Services Center, have this basic information readily available.

1VAIO® computer system type.

2Model number.

3Serial number*.

Example:

4Operating system.

5Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the appropriate software technical support information.)

6Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.

*The serial number is located on the back panel of your computer. The serial number is on a white barcode label.

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Contents PCV-RS710 Series Quick Start Page Owner’s Record Safety Information and Caution Page Declaration of Conformity Regulatory InformationFCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act of 1991 United StatesDisposal of Lithium Battery Avis De L’industrie Canada Industry Canada NoticeMacrovision License Licence MacrovisionContents Vaio Computer Quick Start Unpacking Your Computer Computer and supplied accessoriesGetting Started Online documentation ManualsOther Hard disk drive recoveryVaio Computer Quick Start About the Front Panel Locating Controls And PortsFront panel Optical drivePower button Floppy disk drive access indicatorStandby indicator Floppy disk driveAdditional information Power indicator VaioSecure Digital SD/MultiMediaCard MMC memory card reader Universal Serial Bus USB 2.0 ports‡Back panel About the Back PanelAC Input port Mouse portPrinter port Headphones jackMonitor port Microphone jackConnection for a TV coaxial cable supplied About the Keyboard Volume ControlVaio Keyboard FunctionDirectional StandbyArrows ApplicationsRemote control About the Remote ControlJump button Mute buttonEnter button REC Stop button Press to stop recording REC buttonStandby button Volume buttonAudio button TV/VIDEO buttonInserting batteries into the remote control To set up the remote controlTools button Application Close buttonTo connect a display Setting Up Your ComputerConnecting a Display Monitor To connect the speakers Connecting the SpeakersTo connect the keyboard and mouse Connecting the Keyboard and MouseTo connect the telephone and modem Connecting the Telephone and ModemTo connect the modem To connect the telephone and modem To connect the power cords Connecting the Power CordsTo turn on your computer Turning On Your ComputerRegistering Your Computer To turn off your computer About the power buttonTurning Off Your Computer My computer does not start TroubleshootingWhat can I do if my computer or software stop responding? Immediate Help and Support Support OptionsClick Welcome to Vaio life Resources for Additional Help and SupportSony online support Web site Example Sony Customer Information Services CenterPage Page 232029802