Sony VGC-RA810G, VGC-RA910G quick start Sony Customer Information Services Center, Example

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Resources for Additional Help and Support

An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer’s hardware and software features.

Links that enable you to:

quickly find the nearest Sony service center locations.

arrange for repairs or check repair status.

review warranty information.

e-mail your question or comments to the Sony Customer Information Services Center.

check pricing and availability for products, accessories and parts, as well as purchase online.

access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony Support representative directly.

Before making a call to the Sony Customer Information Services Center, have this basic information readily available.

1VAIO® computer system type.

2Model number.

3Serial number*.

Example:

4Operating system.

5Hardware feature or software program that has a problem. (See the online VAIO® Computer User Guide for the appropriate software technical support information.)

6Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony Support representative at 1-888-476-6972.

*The serial number is located on the back panel of your computer. The serial number is on a white barcode label.

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Contents VGC-RA810G Series VGC-RA910G Series Quick Start Page Owner’s Record Safety Information and Caution Page Declaration of Conformity Regulatory InformationTelephone Consumer Guidelines Canada FCC PartTelephone Consumer Protection Act of 1991 United States Disposal of Lithium Battery Avis de L’Industrie Canada Industry Canada NoticeMacrovision License Licence MacrovisionPage Contents Troubleshooting Support Options Getting Started Unpacking Your Computer Computer and supplied accessoriesOnline Documentation ManualsOther Hard Disk Drive RecoveryLocating Controls And Ports Optical drive About the Front PanelFront panel Hard disk drive access indicator Optical drive access indicatorHeadphones/Line In jack Floppy disk driveUniversal Serial Bus USB 2.0 ports Power button and power indicatorMemory Stick media slot Opening the front panel covers To open and close the optical disc drive doorsTo open the upper and lower front panel covers Back panel About the Back PanelMouse port Keyboard portPrinter port Front/Headphones jackLink 6-pin S400 port Ieee Line In jackConnection for a TV coaxial cable supplied 14 VHF/UHF portSub-woofer unit About the Sub-wooferVaio keyboard About the KeyboardHelp Volume knobWindows FunctionApplications Remote Control About the Remote ControlChannel number buttons Mute buttonClear button REW buttonDirectional arrow buttons Volume buttonOK button Live TV buttonInserting batteries into the remote control Setting up the remote controlSetting Up Your Computer To connect a display Connecting a Display MonitorTo connect the computer and speakers Connecting the SpeakersTo connect the 2-channel speakers supplied To connect the speakers and sub-woofer unit To connect a sub-woofer unitTo connect the sub-woofer to the computer Jack color Description/Connection Connecting 5.1 6-Channel Speaker SystemsConfiguring RealTek Sound Effect Manager software Configuring Software for Your Speaker SystemFor 6 channel-analog speakers Close the Sound Effect Manager windowFrom the iviaudio tab, select 6 speaker mode Configuring Media Center softwareConfiguring WinDVD software To connect the keyboard and mouse Connecting the Keyboard and MouseTo use an optical mouse To connect the telephone and modem cables Connecting the Telephone and Modem CablesTo connect the modem cable To connect the telephone and modem cables To connect the power cords Connecting the Power CordsTo turn on your computer Turning On Your ComputerRegistering Your Computer To turn off your computer About the power buttonTurning Off Your Computer Setting Up Microsoft Windows XP Media Center Edition Your Vaio Digital Studio Computer and Media Center Microsoft Windows XP Media Center EditionAdditional information about Media Center Before You Begin Using Media CenterConnecting to standard cable access Catv Setting Up TV ConnectionsTo connect in Catv mode Option OptionSetting Up TV Connections To connect in standard antenna mode air Connecting to a standard antenna air systemTo connect in set-top box mode Option Connecting a Cable or Satellite Set-top BoxTV coaxial cables 1-supplied VHF/UHF port Setting Up TV Connections To connect the remote sensor Connecting the Remote Sensor and Remote Sensor ControlConnecting the remote sensor back panel To connect the remote sensor control Connecting the remote sensor and remote sensor controlVaio Digital Studio Computer Quick Start Connecting an S-video cable Setting Up Additional EquipmentConnecting an audio cable Connecting a TV monitor or display Connecting a stereo A/V dubbing cableConnecting a TV monitor display Starting Media Center using your keyboard and mouse Using Media CenterStarting Media Center using the remote control Media Center Start About the Media Center Start menuMaximize Settings not shownClose Window Closes Media Center Play DVD Online SpotlightTo display or hide the Media Center controls To switch between Media Center and the desktopExploring Media Center Media Center Media Playback Controls Starting the Media Center Setup Wizard Media Center Getting Started Using the setup wizardMedia Center Check Your Remote Control Media Center Download Method Media Center Choose Your TV Signal Media Center Program Guide Vaio Digital Studio Computer Quick Start My computer does not start TroubleshootingWhat can I do if my computer or software stop responding? Immediate Help and Support Support OptionsClick Welcome to Vaio life Resources for Additional Help and SupportSony Online Support Web site Example Sony Customer Information Services CenterPage Page For customer support information, go to