Sony VGN-S100 quick start Support Options, Vaio Computer Documentation

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Support Options

If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below.

1VAIO® Computer Documentation

The on-screen VAIO® Computer User Guide and this VAIO Computer Quick Start provide detailed information on how to maximize your computer’s capabilities and solve common problems.

2Program Guides and Help Files

The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.

3Operating System Online Support

Your computer comes preinstalled with a Microsoft® Windows® operating system. For operating system support, you can visit Microsoft® customer support at: http://support.microsoft.com/directory/.

4Sony Computing Support

This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at: http://www.sony.com/pcsupport.

5VAIO Update

When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site and view the information. You can also right- click the VAIO Update icon in the Taskbar Notification area and select Go to VAIO Web Support to open the support Web site.

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Contents VGN-S100 Series Quick Start Shortcut Menu Contents Vaio Computer Quick Start Page End User / Product Activation Requirements Avertissement Regulatory Information FCC Radio Frequency Exposure United States IC RSS-210 CanadaRecycling Information Industry Canada Notice Vaio Computer Quick Start Unpacking Your Computer Unpacking Your ComputerVaio Computer Documents About System Recovery operationsSoftware CDs Front Locating Controls and PortsFront Left Link Ieee 1394 S400 port Air Vent USB 2.0 ports DC in port RightBottom BackPort Replicator* Back Panel Indicator Function About the Indicator LightsLAN To insert a battery Inserting a batteryTurning On Your Computer Locking the Battery Inserting the BatteryConnecting the AC Adapter to the Computer Connecting the AC adapterTo connect the AC adapter Turning on the Computer Turning on the computerTo turn on the computer Opening the ComputerTurning On Your Computer Touch Pad Action Description Using the Touch PadDescribing the touch pad Locating the Touch PadRegistering Your Computer To open the user guide Locating Your Vaio Computer User GuideLocating the Vaio User Guide Windows XP Vaio User Guide Connecting a Telephone Cable Setting Up a Dial-Up ConnectionTo connect a telephone cable Setting Up a Dial-Up Connection To turn off your computer To set up a dial-up connectionTurning Off Your Computer New Connection WizardTurning Off Your Computer Vaio Computer Quick Start Creating a Recovery Media Kit About the Vaio Recovery Wizard utilityTo purchase a Vaio Recovery Media kit Using the Vaio Recovery Wizard HelpWhat do I do if my computer won’t start? TroubleshootingSelect Yes, and press Enter. The computer restarts What do I do if my computer stops responding? Remove the AC adapter and battery Vaio Computer Documentation Support OptionsFor customer support information, go to