Additional Information
Wireless Network
If unable to establish a reliable connection to the wireless router, please check the following items.
•The wireless router is on.
•You are connected to the Internet.
•The network settings are correct.
•The device is in a location with a strong wireless signal.
Video quality
•Poor picture - The quality of the video displayed on your unit depends on the quality of the video provided by the video content provider as well as your connected bandwidth.
•Black frame appears around the video - Some videos are filmed in aspect ratios other than 16:9. Your unit will show these videos surrounded by a black frame.
•Certain programs display a loss of detail, especially during fast motion or dark scenes. Video quality and picture size varies and is dependent upon broadband speed and delivery by content providers.
•If you experience problems with the video or audio playback, move the unit and wireless router closer together.
•Try using a different wireless channel. There are normally three choices: channel 1, 6, and 11.
•Verify that both the wireless router and the unit are not in close proximity to a microwave oven.
•Verify that both the wireless router and the unit are not in close proximity to a cordless phone. Please note that some 5.8GHz cordless phones can also operate at 2.4GHz frequencies.
•Verify that both the wireless router and the unit are not in close proximity to a device using Bluetooth, such as cell phones, PCs, etc.