Cisco Systems CSACSE-1112-K9 Obtaining Technical Assistance, Cisco Technical Support Website

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Obtaining Technical Assistance

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We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides

 

Regulatory Compliance and Safety Information for the Cisco Secure ACS Solution Engine Version 3.3

78-16533-01

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Contents Copyright 2004 Cisco Systems, Inc. All rights reserved Bewaar Deze Instructies Statement 1071-Warning DefinitionConservez CES Informations TA Vare PÅ Disse Instruksjonene Spara Dessa Anvisningar This document includes the following sections Translated Safety Warnings Statement 10-Installation Warning Statement 19-TN Power Warning Translated Safety Warnings Statement 88-Service Personnel Warning Translated Safety Warnings Statement 246-AC Power Disconnection Warning Statement 1001-Work During Lightning Activity Translated Safety Warnings Statement 1005-Circuit Breaker 120 VAC, 15A U.S./CAN 240 VAC, 10A International Translated Safety Warnings Translated Safety Warnings Translated Safety Warnings Translated Safety Warnings Translated Safety Warnings Statement 1017-Restricted Area Translated Safety Warnings Statement 1015-Battery Handling Translated Safety Warnings Statement 1019-Main Disconnecting Device Translated Safety Warnings Statement 1021-SELV Circuit Translated Safety Warnings Translated Safety Warnings Statement 1024-Ground Conductor Translated Safety Warnings Translated Safety Warnings Statement 1028-More Than One Power Supply Translated Safety Warnings Statement 1029-Blank Faceplates and Cover Panels Translated Safety Warnings Translated Safety Warnings Statement 1030-Equipment Installation Translated Safety Warnings Statement 1040-Product Disposal Translated Safety Warnings Statement 1071-Warning Definition Conservez CES Informations TA Vare PÅ Disse Instruksjonene Spara Dessa Anvisningar Translated Safety Warnings European Directives Regulatory Standards Compliance Description Class a Notice for FCC EMC Class a Notices and WarningsClass a Notice for Canada Statement 340-Class a Warning for CISPR22 EMC Class a Notices and Warnings EMC Class a Notices and Warnings Statement 294-Class a Warning for KoreaRelated Documentation Obtaining DocumentationOrdering Documentation Documentation FeedbackCisco.com Cisco Technical Support Website Submitting a Service RequestObtaining Technical Assistance Definitions of Service Request Severity Obtaining Additional Publications and Information Obtaining Additional Publications and Information