Dell T710 Following DIMMs should Match in size, Thermal sensor, Time-of-day, Clock stopped

Page 50

Table 1-2. System Messages (continued)

Message

Causes

Corrective Actions

 

 

 

The following

Invalid memory

Ensure that the memory

DIMMs should

configuration. The specified

modules are installed in a

match in

memory modules do not

valid configuration. See

geometry:

match in size, number of

"General Memory Module

x,x,...

ranks, or number of data

Installation Guidelines" on

The following

lanes.

page 98.

 

 

DIMMs should

 

 

match in rank

 

 

count: x,x,...

 

 

The following

 

 

DIMMs should

 

 

match in size:

 

 

x,x,...

 

 

The following

 

 

DIMMs should

 

 

match in size

 

 

and geometry:

 

 

x,x,...

 

 

The following

 

 

DIMMs should

 

 

match in size

 

 

and rank count:

 

 

x,x,...

 

 

 

 

 

Thermal sensor

A memory module without a

Replace the memory

not detected on x thermal sensor is installed in

module. See "System

 

the specified memory slot.

Memory" on page 98.

 

 

 

Time-of-day

Faulty battery or faulty chip.

See "Troubleshooting the

clock stopped

 

System Battery" on page 165.

 

 

 

Time-of-day not

Incorrect Time or Date

Check the Time and Date

set - please run

settings; faulty system

settings. See "Using the

SETUP program

battery.

System Setup Program and

 

 

UEFI Boot Manager" on

page 57. If the problem persists, replace the system battery. See "System Battery" on page 144.

50

About Your System

Image 50
Contents Dell PowerEdge T710 Systems April Contents Uefi Boot Settings Screen Processor Settings ScreenPower Management Screen Other Information You May NeedEntering the iDRAC Configuration Utility Removing the Cooling Shroud Installing the Cooling ShroudGeneral Memory Module Installation Installing a Hard Drive Into aInstalling an Optical or Tape Drive Mode-Specific Guidelines Installing Memory ModulesInstalling an Integrated Storage Removing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch Installing an Integrated Storage Controller152 145149 156176 Troubleshooting Power Supplies 165166 193 185186 F11 Accessing System Features During StartupConfigurator documentation See the BMC or iDRAC user documentationDrives Front-Panel Features and IndicatorsUSB connectors Ports are USB 2.0-compliantPerform a graceful shutdown before Power button causes the system toPower to the system is turned off SecondsLCD Panel Features LCD Panel Features Buttons Description Left Setup Menu Home ScreenView Menu Drive-status indicator green and amber About Your System Hard-Drive Status IndicatorsDrive-activity indicator green CarrierSeconds, and off six seconds About Your System TimeRebuild aborted Back-Panel Features and Indicators Back-Panel Features and Indicators About Your SystemSupports one full-height, full-length Power supplyWide card in slots 30.99-cm 12.2-in, x16 wide cardSerial connector Guidelines for Connecting External DevicesVideo connector Security cable slot Connects a cable lock to the systemNIC Indicator Codes Power Indicator Codes LCD Status Messages Battery Disabled, tempPower cycle Battery E1211 RAIDE122A E122C CPU PowerFault. Power Cycle ACBios revision E1410 Internal ErrorConfiguration. configuration Error. PowerPower supply E1614 Power Supply # Check errorE1610 Power Supply # ### W errorE1624 Lost power E1620 Power Supply #Power error E1626 Power SupplyE1714 Unknown error Error on BusError on Slot E1711 PCI parityE1810 Hard drive ## Fault. ReviewE1920 iDRAC6 Upgrade Clear SEL E1812 Hard drive ##Unusable Check DIMMs E2013 Bios unable to ConfigurationConfigured but Failure. PowerE2018 Programmable Timer errorE2019 Parity error E201A SuperIOE201E Post memory POST. Check Screen Message E2023 Bios Unable toE201D Shutdown test Test failure##. Power E2110 Multibit ErrorDisabled on On Dimm ##Config. provide ErrorsI1920 iDRAC6 Upgrade I1911 LCD Log FullSolving Problems Described by LCD Status Messages Removing LCD Status MessagesSystem Messages Alert! iDRAC6 not RebootingPower required RespondingMemory disabled Alert! PowerSystem boot Fatal errorSystem board Please run Setup Mode detectedIs installed on CPU x installedDifferent cache Bootable media isCPUs with Sizes detectedCorrect Connectors Gate A20 failure Configuration onError Each CPU shouldDisabled Accessible USBDisabled. If Keyboard fuse hasMemory set to Mirror modeInstalled Pairs. Pairs must Be matched in size and geometry Memory testsError Expected No boot deviceNo timer tick AvailableQuad rank Dimm Read fault Requested sector not foundPlug & Play Detected afterSeek operation Seek errorSector not found Shutdown failureFollowing DIMMs should Match in size Setup programDIMMs should Following DIMMs shouldCounter 2 failed Timer chipWill now reset Honored. SystemUnable to launch System ServicesProtected mode Image. SystemSystem reset InstalledError has caused Dimm mismatchPanel is not Code updateSystem will Reboot Loaded for Processor nWrite fault Write fault on selected drive Configuration isMemory Configuration Not optimal.Other Information You May Need Diagnostics MessagesAlert Messages Using the System Setup Program and Uefi Boot Manager Choosing the System Boot ModeUsing the System Setup Program Navigation Keys Entering the System Setup ProgramResponding to Error Messages System if any changes were madeProcessor Settings System Setup OptionsMemory Settings Screen on Sata SettingsFans, and memory modules with preconfigured or Specify related features and options. See SerialPower Management Report Keyboard ErrorsMemory Settings Screen Option Description 64-bit Processor Settings ScreenExecute Disable Sata Settings Screen Boot Settings ScreenIntegrated Devices Screen PCI IRQ Assignment Screen Serial Communication ScreenPower Management Screen Embedded Server Management Screen OptionalSystem Security Screen Enables or disables the NMI feature Exit Screen Entering the Uefi Boot ManagerIs restored Using the Uefi Boot Manager Navigation Keys Uefi Boot Manager ScreenUefi Boot Settings Screen System Utilities ScreenSystem and Setup Password Features Using the System PasswordType your new system password Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management IDRAC Configuration Utility Entering the iDRAC Configuration UtilityUsing the System Setup Program and Uefi Boot Manager Inside the System Installing System ComponentsRecommended Tools Inside the System Installing System Components Power Supplies System cover PCIe expansion card slotsRemoving a Power Supply Installing a Power Supply Blank Installing a Power SupplyRemoving a Power Supply Blank Front Bezel Removing the Front BezelOpening the System Installing the Front BezelOpening and Closing the System Closing the System System cover System feetCooling Shroud Removing the Cooling ShroudInstalling the Cooling Shroud Removing and Installing the Cooling Shroud Cooling shroudMixed SAS/SATA Hard-Drive Configurations Hard DrivesRemoving a Hot-Swap Hard Drive Installing a Hard-Drive BlankRemoving a Hard-Drive Blank Installing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Release button Removing a Hard Drive From a Hard-Drive CarrierInstalling a Hard Drive Into a Hard-Drive Carrier Optical and Tape Drives Removing an Optical or a Tape DrivePower and data cables Installing System Components Drive bay screw slotsInstalling an Optical or Tape Drive Installing System Components General Memory Module Installation Guidelines System MemoryMode-Specific Guidelines Dual Processor Mode Module Size100 Available16-GB1 101Memory Optimizer Advanced Vacant16-GB1 Vacant All 102Memory Advanced Vacant All Mirroring Vacant 16-GB1Size Memory Optimizer Mode Module103 Mirroring VacantInstalling Memory Modules 11. Installing and Removing a Memory Module Memory module 105Removing Memory Modules 107 ProcessorsRemoving a Processor 12. Installing and Removing the Heat Sink Heat sink 109 Processor shieldInstalling a Processor 111 14. Keeping the Processor Parallel to the Socket16. Installing a Processor Socket-release lever 112113 114 Expansion Card Installation GuidelinesExpansion Cards 2,5,3 All other NICs 2,5,3,1Installing an Expansion Card 115Installing System Components 117 Removing an Expansion Card 119 Installing the Internal SD ModuleInternal SD Module 18. Installing the Internal SD Module Release tabRemoving the Internal SD Module 121Removing an Internal SD Flash Card Installing an Internal SD Flash CardInternal SD Flash Card Internal USB Memory Key 123124 NIC Hardware Key 125Iscsikey connector 127 RAID BatteryRemoving a RAID Battery Installing a RAID Battery 21. Removing and Installing a RAID Battery RAID battery129 Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch Intrusion connector on the system board 130Installing the Chassis Intrusion Switch 131Integrated Storage Controller Card Removing an Integrated Storage Controller CardCard guides Cable connectors133 Installing an Integrated Storage Controller Card 135 Installing an Integrated Storage Controller Card CarrierRemoving an Integrated Storage Controller Card Carrier Cooling Fans Removing a Cooling-Fan ModuleFan cage Installing a Cooling-Fan Module137 Fan Cage Removing the Fan CageInstalling a Fan Cage 139VFlash Media Optional Installing a VFlash MediaInstalling an iDRAC6 Enterprise Card Removing a VFlash Media141 Removing an iDRAC6 Enterprise Card VFlash media slot VFlash SD card143 System Battery Replacing the System Battery145 Control Panel Assembly Service-Only ProcedureRemoving the Control Panel Assembly Installing System Components 147 Installing the Control Panel Assembly 149 SAS Backplane Service-Only ProcedureRemoving the SAS Backplane Available only with 3.5 SAS backplane 150 Installing the SAS Backplane 151System Board Service-Only Procedure Removing the System Board153 Installing the System Board Carrier release tab Release pin155 Power Distribution Board Service-Only Procedure Removing the Power Distribution BoardSecuring tabs Power distribution board157 Installing the Power Distribution Board 159 Troubleshooting External ConnectionsTroubleshooting Your System Troubleshooting the Video Subsystem Troubleshooting a USB Device161 Troubleshooting a Serial I/O DeviceTroubleshooting a NIC Troubleshooting a Wet System 163 Troubleshooting a Damaged System 165 Troubleshooting the System BatteryTroubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a FanTroubleshooting System Memory 167Troubleshooting Your System 169 Troubleshooting an Internal SD CardIf the problem is not resolved, see Getting Help on Troubleshooting an Internal USB Memory Key If the problem is not resolved, see Getting Help on 170171 Troubleshooting an Optical DriveTroubleshooting a Tape Backup Unit Troubleshooting an External Tape Drive 173 Troubleshooting a Hard Drive Troubleshooting a Storage Controller 175Troubleshooting a SAS or SAS RAID Controller 177 Troubleshooting Expansion Cards Troubleshooting the Processors 179Troubleshooting Your System Using Online Diagnostics 181Running the Embedded System Diagnostics Embedded System Diagnostics FeaturesWhen to Use the Embedded System Diagnostics Selecting Devices for Testing Embedded System Diagnostics Testing OptionsUsing the Custom Test Options Click the testing option in the Main Menu windowSelecting Diagnostics Options Viewing Information and ResultsBoot pins System Board Jumper Settings DescriptionDefault The password feature is enabled pins System Board JumpersSystem Board Connectors 186187 188 Jbbpwr power connector Jsasb cable connector SAS Backplane Board ConnectorsCable connector 189Jsigbbbp hard drive indicator cable connector 190Power Distribution Board Connectors 191Disabling a Forgotten Password Getting Help Contacting Dell193 194 Glossary 195Amperes AC Alternating current 196 CPU Central processing unit. See processor DC Direct current197 198 199 Mm Millimeters Ms Milliseconds200 201 System memory See RAM202 TCP/IP Transmission Control Protocol/Internet Protocol203 204 Index Using Dell PowerEdge Diagnostics205 Hard drive 206Accessing system features Power indicators, 12 207208 Integrated storage controller card, 132Memory options, 61, 63 serial communications options Keystroke209 210 211 212 213 214
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