Dell Computer Drive manual Storage Array Support Data, Setting a Password

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Storage Array Support Data

Aggregated support data can be generated for a storage array to aid in remote troubleshooting and issue analysis. To generate the support data report:

1Click the Support tab, then click Gather Support Information.

2Click Browse to display the Collect All Support Data dialog box.

3In the Save in drop-down box, navigate to the location where you want the report saved.

4Type a meaningful name in the File name text box and click Save.

5Click Start.

A compressed (zip) file containing support data is saved to the location of your choice.

Setting a Password

You can configure each storage array with a password to protect it from unauthorized access. MD Storage Manager asks for this password when an attempt is made to change the storage array configuration, such as when a virtual disk is created or deleted. View operations do not require a password.

To set, change, or remove a password for a storage array:

1Click the Tools tab, then click Set or Change Password.

Text boxes for the current password, the new password, and new password confirmation are displayed.

2To enter a new password:

•Leave the Current password text box blank.

•Enter the new password in the New password and Confirm new password text boxes.

To change a password:

•Enter the current password in the Current password text box.

•Enter the new password in the New password and Confirm new password text boxes.

Storage Array

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerVault Modular Disk Storage Manager User’s GuideFebruary Contents Connecting the Serial Cable System Setup for Password Reset Viewing iSCSI Statistics and Setting Baseline Disk Groups and Virtual Disks Premium Feature-Snapshot Virtual Disks Troubleshooting Problems 101 Contents User Interface About This GuideConfigure Tab Summary TabModify Tab Tools Tab ISCSI TabSupport Tab View online help View the event log Other Information You May NeedAbout Your Storage Array Access Virtual DiskOut-of-Band and In-Band Management Adding Storage Arrays Automatic Discovery of Storage ArraysManual Addition of a Storage Array Removing Storage Arrays Naming Storage ArraysInitial setup tasks include Setting Up Your Storage ArrayStorage Array Setting a Password To set, change, or remove a password for a storage arrayStorage Array Support Data Password Guidelines Resetting a PasswordConnecting the Serial Cable Consider these guidelines when you create a passwordMicrosoft Windows Operating Systems System Setup for Password ResetReset Password Configuring Alert Notifications Configuring E-mail AlertsChanging Expansion Enclosure ID Numbers Storage Array Configuring Snmp Alerts Starting or Restarting the Host-Agent Software in Linux Starting or Restarting the Host-Agent Software in WindowsStorage Array Storage Array Using the iSCSI Tab Using iSCSIChanging the iSCSI Target Authentication Entering Mutual Authentication PermissionsCreating Chap Secrets Valid Ascii Characters for Chap Secrets Space Using iSCSI Changing the iSCSI Target Identification Changing the iSCSI Target DiscoveryType the alias in the iSCSI target alias field and click OK Advanced iSCSI Host Ports Settings Configuring the MD3000i iSCSI Host PortsViewing or Ending an iSCSI Session Lowest priority defaultViewing iSCSI Statistics and Setting Baseline Statistics Edit, Remove, or Rename Host Topology Host Topology Actions Desired Action Using iSCSI Service Status area, click Start Linux Event MonitorEnabling the Event Monitor Disabling the Event Monitor About Your Host Configuring Host AccessManual Configuration using SAS HBA Automatic ConfigurationClick Next Manual Configuration using iSCSIRemoving Host Access Host Groups Creating a Host GroupAdding a Host to a Host Group Moving a Host to a Different Host Group Removing a Host From a Host GroupRemoving a Host Group Host TopologyHost Context Agent Create a virtual disk and map it to LUN Reboot the host Data Path ProtectionFailover with Red Hat Enterprise Linux About Your Host Disk Groups and Virtual Disks Creating Disk Groups and Virtual Disks Manual Configuration Disk Groups and Virtual Disks Disk Groups and Virtual Disks Hot Spare Drive Protection Automatically Configuring Hot SparesClick OK in the dialog box Manually Configuring Hot SparesHost-to-Virtual Disk Mapping Creating Host-to-Virtual Disk MappingsModifying and Removing Host-to-Virtual Disk Mapping Changing Controller Ownership of the Virtual Disk Storage PartitioningDisk Group and Virtual Disk Expansion Disk Group ExpansionVirtual Disk Expansion Changing Media Scan Settings Errors discovered by the media scan includeStorage Array Media Scan Microsoft Services Virtual Disk ServiceSuspending the Media Scan Volume Shadow-Copy Service Disk Groups and Virtual Disks Premium Feature-Snapshot Virtual Disks About the Simple Path Creating a Snapshot Virtual Disk Using the Simple PathHost-to-Virtual Disk Mapping The default setting is Map now SMrepassist -ffilename-identifier Creating the Snapshot Using the Simple Path Snapshot Virtual Disks About the Advanced Path Creating a Snapshot Virtual Disk Using the Advanced PathSnapshot Virtual Disks SMrepassist -ffilename-identifier Creating the Snapshot Using the Advanced Path Snapshot Virtual Disks Source-virtual disk-name-sequence-number Specifying Snapshot Virtual Disk NamesSnapshot Repository Capacity Disabling a Snapshot Virtual Disk Re-creating Snapshot Virtual DisksPreparing Host Servers to Re-create a Snapshot Virtual Disk To disable a snapshot virtual diskRe-creating a Snapshot Virtual Disk Premium Feature-Virtual Disk Copy Reasons to use virtual disk copy include the following Creating a Virtual Disk Copy for an Mscs Shared DiskVirtual Disk Read/Write Permissions If you are using the target virtual disk for backup purposesVirtual Disk Copy Restrictions Preparing Host Servers to Create a Virtual Disk Copy Creating a Virtual Disk CopyCopying the Virtual Disk Choose the target virtual diskClick Next at the bottom Storage Array Performance During Virtual Disk Copy Setting Copy PriorityRecopying a Virtual Disk Stopping a Virtual Disk CopyTo stop a virtual disk copy, complete the following steps Click Yes to stop the virtual disk copyPreparing Host Servers to Recopy a Virtual Disk Recopying the Virtual Disk Removing Copy Pairs Virtual Disk Copy Downloading RAID Controller and Nvsram Packages Firmware DownloadsDownloading Both RAID Controller and Nvsram Firmware Downloading Non-redundant Mscs Nvsram Firmware Downloading Only Nvsram FirmwareDownloading Physical Disk Firmware Downloading EMM Firmware 100 Recovery Guru Troubleshooting ProblemsStorage Array Profile Device Health Conditions102 SMrepassist UtilitySupport Information Package Click Browse103 Unidentified Devices Recovering from an Unidentified Storage Array105 Ping host-name-or-IP-address-of-the-hostTroubleshooting Removing an EMM from the Expansion Enclosure Inserting an EMM into an Expansion Enclosure107 MD3000 Maintenance Considerations Removing and Inserting Physical Disks108 109 110 111 IndexIndex 113 114