Dell MD3220, MD3200 owner manual Downloading RAID Controller and Nvsram Packages, 177

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14

Management: Firmware Downloads

Downloading RAID Controller and NVSRAM Packages

A version number exists for each firmware file. The version number indicates whether the firmware is a major version or a minor version. You can use the Enterprise Management Window (EMW) to download and activate both the major firmware versions and the minor firmware versions. You can use the Array Management Window (AMW) to download and activate only the minor firmware versions.

NOTE: Firmware versions are of the format aa.bb.cc.dd. Where aa is the major firmware version. bb.cc.dd is the minor firmware version. Depending on which one changes, firmware can be updated from EMW and AMW or only EMW.

You can activate the files immediately or wait until a more convenient time. You might want to activate the firmware or NVSRAM files at a later time because of these reasons:

•Time of day—Activating the firmware and the NVSRAM can take a long time, so you can wait until I/O loads are lighter. The RAID controller modules goes offline briefly to load the new firmware.

•Type of package—You might want to test the new firmware on one storage array before loading the files onto other storage arrays.

The ability to download both files and activate them later depends on the type of RAID controller module in the storage array.

NOTE: You can use the command line interface to download and activate the firmware to several storage arrays by using a script. Refer to the PowerVault Modular Disk Storage Manager online help topics for more information on the command line interface.

Management: Firmware Downloads

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Contents Dell PowerVault MD3200 and MD3220 Storage Arrays May Contents Planning MD3200 Series Storage Array Terms and Concepts Cache Functions and FeaturesVirtual Disk Operations Limit Out-of-Band and In-Band Management Configuring Alert NotificationsManaging Host Port Identifiers Enabling or Disabling the Event MonitorConfiguring Hot Spare Physical Disks Physical Disk Security with Self EncryptingHost-to-Virtual Disk Mapping Snapshot Using the Simple Path 137 Creating a Snapshot Virtual Disk Using122 125Re-creating a Snapshot Virtual Disk 152 145Creating a Virtual Disk Copy for an Mscs 154159 Using DM Multipathing Devices 168160 161Downloading RAID Controller and Nvsram Media Errors and Unreadable Sectors 187177 178197 Power Supply/Cooling Fan Module 204202 206217 Recovering From an Unresponsive Storage 229Storage Array Support Data 220 221Troubleshooting Storage Array Startup Failure Safety First-For you and Your ArrayTroubleshooting Loss of Communication Troubleshooting External Connections253 About This Document IntroductionDell PowerVault Modular Disk Storage Manager Dell PowerVault MD3200 Series Storage ArrayOther Information you May Need Introduction Overview Planning About Your Storage ArrayFront-Panel Features and Indicators Hardware FeaturesPlanning About Your Storage Array Item Indicator, Button, or Icon Description Connector Back Panel Features and Indicators Hard Drive Indicators Hard-Drive Indicator PatternsDrive-Status Indicator Pattern Condition Power Supply and Cooling Fan FeaturesPower Indicator Codes Item LED Type Icon Description Power Indicator CodesRAID Controller Modules Planning RAID Controller ModulesFunction RAID Controller Module Connectors and FeaturesItem Component Function RAID Controller Module-Additional Features Battery Backup UnitComponent Function Storage Array Thermal Shutdown System Password ResetShutdown Threshold Type Event DescriptionCache Mirroring Cache Functions and FeaturesWrite-Back Cache Write-Through CachePhysical Disks, Virtual Disks, and Disk Groups Planning MD3200 Series Storage Array Terms and ConceptsPhysical Disk States Physical DisksVirtual Disks and Disk Groups Self-Monitoring Analysis and Reporting TechnologyRAID Levels Virtual Disk StatesRAID Controller Virtual Disk States Description RAID RAID Level UsageRAID Virtual Disk Operations Segment SizeVirtual Disk Initialization Background InitializationConsistency Check Media VerificationCycle Time Virtual Disk Operations Limit Disk Group OperationsRAID Level Migration Segment Size MigrationDisk Group Expansion Virtual Disk Capacity ExpansionRAID Background Operations Priority Disk Group DefragmentationDisk Group Operations Limit Disk Migration Virtual Disk Migration and Disk RoamingPlanning MD3200 Series Storage Array Terms and Concepts Disk Roaming Advanced FeaturesHost Server-to-Virtual Disk Mapping Host TypesSnapshot Virtual Disks Snapshot Repository Virtual Disk Virtual Disk Copy Virtual Disk RecoverySource Virtual Disk Target Virtual DiskMulti-Path Software Using Snapshot and Disk Copy TogetherVirtual Disk Ownership Preferred and Alternate Controllers and PathsLoad Balancing Monitoring MD3200 Series System Performance Performance Monitor Table Description Column Headings For more information, see the online help topics Planning MD3200 Series Storage Array Terms and Concepts User Interface Configuration OverviewEnterprise Management Window Select Tools→ Inherit System Settings Inheriting the System SettingsSelect Inherit system settings for color and font Array Management WindowConfiguration Overview Configuration About Your Storage Array Out-of-Band and In-Band ManagementOut-of-Band Management Storage Arrays Adding Storage ArraysIn-Band Management Automatic Discovery of Storage Arrays Manual Addition of a Storage ArraySelect Edit→ Add Storage Array Setting Up Your Storage Array AMW, select Storage Array→ Blink→ Storage Array Locating Storage ArraysName/Rename Storage Arrays dialog appears Naming or Renaming Storage ArraysSetting a Password PasswordType the New password Viewing Storage Array Connections Password GuidelinesRemoving Storage Arrays Adding/Editing a Comment to an Existing Storage ArraySelect Edit→ Comment Select Edit→ Remove→ Storage ArrayFailover Alert Display Enabling Premium FeaturesChanging the Cache Settings on the Storage Array Changing Expansion Enclosure ID NumberChanging the Enclosure Order in the Physical Pane Select Configure Alerts Configuring Alert NotificationsAMW, select Storage Array→ Change→ Enclosure Order Select All storage arraysConfiguring E-mail Alerts Configuration About Your Storage Array Configuring Snmp Alerts Battery Settings Setting the Storage Array RAID Controller Module Clocks Configuration About Your Storage Array Configuration Event Monitor Enabling or Disabling the Event Monitor WindowsLinux Configuring Host Access Configuration About Your HostUsing the Mappings Tab Defining a HostSelect Mappings→ Define→ Host Configuration About Your Host Managing Host Groups Removing Host AccessCreating a Host Group Select Mappings→ RemoveAdding a Host to a Host Group Moving a Host to a Different Host GroupRemoving a Host From a Host Group Select Mappings→ MoveHost Topology Removing a Host GroupStarting or Stopping the Host Context Agent LinuxWindows Click Action→ Start Data Path ProtectionAdd Host Port Identifier dialog appears Managing Host Port IdentifiersConfiguration About Your Host Creating Disk Groups and Virtual Disks Configuration Disk Groups and Virtual DisksIntroduction Create Disk Group window is displayed Creating Disk GroupsConfiguration Disk Groups and Virtual Disks Creating Virtual Disks Locating a Disk GroupConfiguration Disk Groups and Virtual Disks Changing the Virtual Disk Modification Priority Map later Using Mappings ViewChanging the Virtual Disk Cache Settings 100 101 Changing the Segment Size of a Virtual DiskChanging the I/O Type Select Virtual Disk→ Change→ Segment Size102 Choosing an Appropriate Physical Disk Type File system typical Database Multimedia Custom103 104 Physical Disk Security with Self Encrypting Disk105 106 Creating a Security Key107 Click Create KeyChanging a Security Key Confirm Change Security Key window is displayed108 Saving a Security Key Click Change Key109 110 Unlocking Secure Physical DisksConfiguring Hot Spare Physical Disks Erasing Secure Physical Disks111 Select Physical disk→ Hot Spare Coverage Hot Spare Physical Disk Options window is displayed112 Global Hot Spares Hot Spares and RebuildClick Unassign 113Hot Spare Operation Hot Spare Drive Protection114 Enclosure Loss Protection 115Criteria for Enclosure Loss Protection RAID Level 116 Host-to-Virtual Disk Mapping117 Creating Host-to-Virtual Disk Mappings118 Modifying and Removing Host-to-Virtual Disk Mapping119 Changing Controller Ownership of the Virtual DiskRemoving Host-to-Virtual Disk Mapping Select Virtual Disk→ Change→ Ownership/Preferred Path120 121 Select Disk Group→ Change→ Ownership/Preferred PathChanging the RAID Level of a Disk Group Restricted MappingsSelect Disk Group→ Change→ RAID Level 122123 124 125 Changing the RAID Level of a Disk Group126 Storage Partitioning127 Disk Group and Virtual Disk Expansion Select Disk Group→ Add Free Capacity Physical Disks128 Using Unconfigured Capacity Using Free CapacityVirtual Disk Expansion 129Export Disk Group Disk Group MigrationExporting a Disk Group Non-Exportable ComponentsImport Disk Group Importing a Disk Group131 Storage Array Media Scan Non-Importable Components132 133 Changing Media Scan Settings134 Suspending the Media Scan135 Configuration Premium Feature- Snapshot Virtual Disks136 Creating a Snapshot Virtual Disk Using the Simple Path137 About the Simple Path138 139 Creating a Snapshot Virtual Disk Using the Advanced Path About the Advanced Path140 141 142 143 Creating the Snapshot Using the Advanced Path144 Specify Virtual Disk Parameters window is displayed145 Specifying Snapshot Virtual Disk Names146 Snapshot Repository Capacity147 Click Add Physical Disks Add Physical Disks window closes148 Re-creating Snapshot Virtual Disks Select Virtual Disk→ Snapshot→ Re-create149 150 Disabling a Snapshot Virtual Disk151 Preparing Host Servers to Re-create a Snapshot Virtual DiskRe-creating a Snapshot Virtual Disk Select Virtual Disk → Snapshot→ Re-create152 153 Configuration Premium Feature- Virtual Disk Copy154 Creating a Virtual Disk Copy for an Mscs Shared DiskVirtual Disk Read/Write Permissions Virtual Disk Copy Restrictions155 156 Creating a Virtual Disk CopyVirtual Disk Copy and Modification Operations Before you BeginCreate Copy Wizard 157Failed RAID Controller Module Preferred RAID Controller Module OwnershipFailed Virtual Disk Copy 158Copy Manager Copying the Virtual Disk159 160 Storage Array Performance During Virtual Disk CopyStopping a Virtual Disk Copy Setting Copy PrioritySelect Change→ Copy Priority 161Recopying a Virtual Disk Preparing Host Servers to Recopy a Virtual Disk162 163 Recopying the Virtual DiskRemoving Copy Pairs Select Copy→ Re-Copy164 165 166 167 Configuration Device Mapper Multipath for LinuxUsing DM Multipathing Devices Prerequisite Steps168 Device Mapper Configuration Steps Scan for Newly Added Virtual Disks169 170 Create a New fdisk Partition on a Multipath Device Node Add a New Partition to Device Mapper171 Mount a Device Mapper Partition Create a File System on a Device Mapper PartitionReady for Use Important Information About Special Partitions173 Device Mapper Commands Descriptions174 Limitations and Known IssuesTroubleshooting 175QuestionAnswer 176 177 Downloading RAID Controller and Nvsram Packages178 Downloading Both RAID Controller and Nvsram Firmware179 Click Transfer180 Downloading Only Nvsram FirmwareSelect Tools→ Upgrade RAID Controller Module Firmware Upgrade RAID Controller Module Firmware window appears181 182 183 Downloading Physical Disk Firmware184 Downloading MD1200 Series Expansion Module EMM Firmware AMW, select Advanced→ Maintenance→ Download→ EMM FirmwareDownload Environmental EMM Firmware dialog appears 185186 Self-Monitoring Analysis and Reporting Technology Smart187 Media Errors and Unreadable Sectors188 Management Installing Array Components Recommended Tools189 Front Bezel Optional Installing the Front BezelRemoving the Front Bezel 190Hard Drives Safety Models AMT, E03J, and E04JRemoving a Drive Blank 191Installing a Drive Blank Removing a Hard Drive192 193 Removing and Installing a Hard Drive194 Installing a Hard Drive195 Removing a Hard Drive From a Hard-Drive Carrier196 RAID Controller Module Installing a Hard Drive Into a Drive CarrierRemoving a RAID Controller Module Blank 197198 Installing a RAID Controller Module Blank199 Removing a RAID Controller ModuleInstalling a RAID Controller Module Opening the RAID Controller Module200 201 Closing the RAID Controller ModuleRAID Controller Module Backup Battery Unit Removing the RAID Controller Module Backup Battery Unit202 203 Installing the RAID Controller Module Backup Battery UnitPower Supply/Cooling Fan Module Removing a Power Supply/Cooling Fan Module204 205 Installing a Power Supply/Cooling Fan ModuleControl Panel Removing the Control Panel206 207 208 Installing the Control PanelBackplane Removing the Backplane209 210 17. Removing and Installing the Backplane-PowerVault MD3220 16. Removing and Installing the Backplane-PowerVault MD3200212 Installing the BackplaneManagement Firmware Inventory Viewing the Firmware Inventory213 214 Virtual Disk Service Microsoft ServicesVolume Shadow-Copy Service Management System Interfaces216 Start-Up Routine Troubleshooting Your Storage Array SoftwareDevice Health Conditions 217On the Setup tab, select Manage a Storage Array 218Status Icon Description Additional Status Icons Description 219220 Storage Array Support DataAutomatically Collect the Support Bundle Data Enter the Execution summary221 Collecting the Physical Disk Data Event Log222 223 Recovery GuruStorage Array Profile Select Storage Array→ View→ Profile224 225 Viewing the Logical Associations Viewing the Physical Associations226 227 Finding NodesSelect Find all free capacity nodes Using Go ToClick Find Next 228229 Recovering From an Unresponsive Storage Array Condition230 231 232 Locating a Physical DiskLocating an Expansion Enclosure Select Physical Disk→ Blink→ Expansion Enclosure233 234 Capturing the State Information235 SMrepassist UtilityRecovering From an Unidentified Storage Array Unidentified Devices236 237 238 239 Starting or Restarting the Host Context Agent Software240 Troubleshooting Loss of Communication Troubleshooting Your ArrayTroubleshooting External Connections 241242 Troubleshooting Power Supply/Cooling Fan ModuleTroubleshooting Array Cooling Problems Troubleshooting Expansion Enclosure Management Modules243 244 Troubleshooting RAID Controller Modules245 246 Troubleshooting Hard Drives247 Troubleshooting Array and Expansion Enclosure Connections248 Troubleshooting a Wet Storage ArrayTroubleshooting a Damaged Array Conditions249 PCI Errors ECC ErrorsInvalid Storage Array Critical Conditions251 Noncritical Conditions252 Contacting Dell Getting HelpVisit support.dell.com Click All Support from Support menu254 255 Index256 257 258 259 260

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