Dell MD3200, MD3220 Using Go To, Select Find all free capacity nodes, Click Find Next, 228

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6To search for all nodes based on their virtual disk capacity, perform these steps:

a Select Find all virtual disks with capacity. b Type the capacity in the GB box.

c Specify that the capacity to be matched is less than, equal to, or greater than the capacity entered in the GB box.

d Go to step 8.

7To search for all Free Capacity nodes with a particular capacity, perform these steps:

NOTE: This option is not available when the Search by name option is selected or from the Mappings tab. You must cancel the selection of the Search by name option to use this option.

aSelect Find all free capacity nodes.

bType the capacity in the GB box.

cSpecify that the free capacity to be matched is less than, equal to, or greater than the capacity entered in the GB box.

dGo to step 8.

8Click Find Next.

To see every node that matches the criteria, click Find Next repeatedly. If no matches are found, the Search Failed dialog appears. Click OK, and re- enter the search criteria.

9To close the dialog, click Cancel.

To continue searching for nodes with the same criteria after the Find dialog has been closed, press F3.

Using Go To

Use the Go To option to quickly jump to an associated snapshot repository virtual disk, snapshot virtual disk, source virtual disk, or target virtual disk. These virtual disks appear in the Logical pane of the Logical tab.

The Go To option is available only if the Snapshot premium feature or the Virtual Disk Copy premium feature is enabled or if snapshot virtual disks or virtual disk copies currently exist on the storage array. The Go To option is not accessible from the Mappings tab of the Array Management Window.

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Troubleshooting: Your Storage Array Software

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Contents Dell PowerVault MD3200 and MD3220 Storage Arrays May Contents Cache Functions and Features Planning MD3200 Series Storage Array Terms and ConceptsVirtual Disk Operations Limit Configuring Alert Notifications Out-of-Band and In-Band ManagementEnabling or Disabling the Event Monitor Managing Host Port IdentifiersConfiguring Hot Spare Physical Disks Physical Disk Security with Self EncryptingHost-to-Virtual Disk Mapping Creating a Snapshot Virtual Disk Using Snapshot Using the Simple Path 137122 125145 Re-creating a Snapshot Virtual Disk 152Creating a Virtual Disk Copy for an Mscs 154Using DM Multipathing Devices 168 159160 161Media Errors and Unreadable Sectors 187 Downloading RAID Controller and Nvsram177 178Power Supply/Cooling Fan Module 204 197202 206Recovering From an Unresponsive Storage 229 217Storage Array Support Data 220 221Safety First-For you and Your Array Troubleshooting Storage Array Startup FailureTroubleshooting Loss of Communication Troubleshooting External Connections253 Introduction About This DocumentDell PowerVault MD3200 Series Storage Array Dell PowerVault Modular Disk Storage ManagerOther Information you May Need Introduction Planning About Your Storage Array OverviewHardware Features Front-Panel Features and IndicatorsPlanning About Your Storage Array Item Indicator, Button, or Icon Description Connector Back Panel Features and Indicators Hard-Drive Indicator Patterns Hard Drive IndicatorsPower Supply and Cooling Fan Features Drive-Status Indicator Pattern ConditionPower Indicator Codes Power Indicator Codes Item LED Type Icon DescriptionPlanning RAID Controller Modules RAID Controller ModulesRAID Controller Module Connectors and Features FunctionItem Component Function RAID Controller Module-Additional Features Battery Backup UnitComponent Function System Password Reset Storage Array Thermal ShutdownShutdown Threshold Type Event DescriptionCache Functions and Features Cache MirroringWrite-Back Cache Write-Through CachePlanning MD3200 Series Storage Array Terms and Concepts Physical Disks, Virtual Disks, and Disk GroupsPhysical Disks Physical Disk StatesSelf-Monitoring Analysis and Reporting Technology Virtual Disks and Disk GroupsRAID Levels Virtual Disk StatesRAID Controller Virtual Disk States Description RAID Level Usage RAIDRAID Segment Size Virtual Disk OperationsVirtual Disk Initialization Background InitializationConsistency Check Media VerificationCycle Time Disk Group Operations Virtual Disk Operations LimitRAID Level Migration Segment Size MigrationVirtual Disk Capacity Expansion Disk Group ExpansionRAID Background Operations Priority Disk Group DefragmentationDisk Group Operations Limit Virtual Disk Migration and Disk Roaming Disk MigrationPlanning MD3200 Series Storage Array Terms and Concepts Advanced Features Disk RoamingHost Server-to-Virtual Disk Mapping Host TypesSnapshot Virtual Disks Snapshot Repository Virtual Disk Virtual Disk Recovery Virtual Disk CopySource Virtual Disk Target Virtual DiskUsing Snapshot and Disk Copy Together Multi-Path SoftwarePreferred and Alternate Controllers and Paths Virtual Disk OwnershipLoad Balancing Monitoring MD3200 Series System Performance Performance Monitor Table Description Column Headings For more information, see the online help topics Planning MD3200 Series Storage Array Terms and Concepts Configuration Overview User InterfaceEnterprise Management Window Inheriting the System Settings Select Tools→ Inherit System SettingsSelect Inherit system settings for color and font Array Management WindowConfiguration Overview Configuration About Your Storage Array Out-of-Band and In-Band ManagementOut-of-Band Management Storage Arrays Adding Storage ArraysIn-Band Management Automatic Discovery of Storage Arrays Manual Addition of a Storage ArraySelect Edit→ Add Storage Array Setting Up Your Storage Array Locating Storage Arrays AMW, select Storage Array→ Blink→ Storage ArrayNaming or Renaming Storage Arrays Name/Rename Storage Arrays dialog appearsSetting a Password PasswordType the New password Password Guidelines Viewing Storage Array ConnectionsAdding/Editing a Comment to an Existing Storage Array Removing Storage ArraysSelect Edit→ Comment Select Edit→ Remove→ Storage ArrayEnabling Premium Features Failover Alert DisplayChanging the Cache Settings on the Storage Array Changing Expansion Enclosure ID NumberChanging the Enclosure Order in the Physical Pane Configuring Alert Notifications Select Configure AlertsAMW, select Storage Array→ Change→ Enclosure Order Select All storage arraysConfiguring E-mail Alerts Configuration About Your Storage Array Configuring Snmp Alerts Battery Settings Setting the Storage Array RAID Controller Module Clocks Configuration About Your Storage Array Configuration Event Monitor Enabling or Disabling the Event Monitor WindowsLinux Configuration About Your Host Configuring Host AccessUsing the Mappings Tab Defining a HostSelect Mappings→ Define→ Host Configuration About Your Host Removing Host Access Managing Host GroupsCreating a Host Group Select Mappings→ RemoveMoving a Host to a Different Host Group Adding a Host to a Host GroupRemoving a Host From a Host Group Select Mappings→ MoveRemoving a Host Group Host TopologyStarting or Stopping the Host Context Agent LinuxWindows Data Path Protection Click Action→ StartManaging Host Port Identifiers Add Host Port Identifier dialog appearsConfiguration About Your Host Configuration Disk Groups and Virtual Disks Creating Disk Groups and Virtual DisksCreating Disk Groups Introduction Create Disk Group window is displayedConfiguration Disk Groups and Virtual Disks Locating a Disk Group Creating Virtual DisksConfiguration Disk Groups and Virtual Disks Map later Using Mappings View Changing the Virtual Disk Modification PriorityChanging the Virtual Disk Cache Settings 100 Changing the Segment Size of a Virtual Disk 101Changing the I/O Type Select Virtual Disk→ Change→ Segment Size102 Choosing an Appropriate Physical Disk Type File system typical Database Multimedia Custom103 Physical Disk Security with Self Encrypting Disk 104105 Creating a Security Key 106Click Create Key 107Changing a Security Key Confirm Change Security Key window is displayed108 Saving a Security Key Click Change Key109 Unlocking Secure Physical Disks 110Configuring Hot Spare Physical Disks Erasing Secure Physical Disks111 Select Physical disk→ Hot Spare Coverage Hot Spare Physical Disk Options window is displayed112 Hot Spares and Rebuild Global Hot SparesClick Unassign 113Hot Spare Operation Hot Spare Drive Protection114 Enclosure Loss Protection 115Criteria for Enclosure Loss Protection RAID Level Host-to-Virtual Disk Mapping 116Creating Host-to-Virtual Disk Mappings 117Modifying and Removing Host-to-Virtual Disk Mapping 118Changing Controller Ownership of the Virtual Disk 119Removing Host-to-Virtual Disk Mapping Select Virtual Disk→ Change→ Ownership/Preferred Path120 Select Disk Group→ Change→ Ownership/Preferred Path 121Restricted Mappings Changing the RAID Level of a Disk GroupSelect Disk Group→ Change→ RAID Level 122123 124 Changing the RAID Level of a Disk Group 125Storage Partitioning 126127 Disk Group and Virtual Disk Expansion Select Disk Group→ Add Free Capacity Physical Disks128 Using Free Capacity Using Unconfigured CapacityVirtual Disk Expansion 129Disk Group Migration Export Disk GroupExporting a Disk Group Non-Exportable ComponentsImport Disk Group Importing a Disk Group131 Storage Array Media Scan Non-Importable Components132 Changing Media Scan Settings 133Suspending the Media Scan 134Configuration Premium Feature- Snapshot Virtual Disks 135Creating a Snapshot Virtual Disk Using the Simple Path 136About the Simple Path 137138 139 Creating a Snapshot Virtual Disk Using the Advanced Path About the Advanced Path140 141 142 Creating the Snapshot Using the Advanced Path 143Specify Virtual Disk Parameters window is displayed 144Specifying Snapshot Virtual Disk Names 145Snapshot Repository Capacity 146147 Click Add Physical Disks Add Physical Disks window closes148 Re-creating Snapshot Virtual Disks Select Virtual Disk→ Snapshot→ Re-create149 Disabling a Snapshot Virtual Disk 150Preparing Host Servers to Re-create a Snapshot Virtual Disk 151Re-creating a Snapshot Virtual Disk Select Virtual Disk → Snapshot→ Re-create152 Configuration Premium Feature- Virtual Disk Copy 153Creating a Virtual Disk Copy for an Mscs Shared Disk 154Virtual Disk Read/Write Permissions Virtual Disk Copy Restrictions155 Creating a Virtual Disk Copy 156Before you Begin Virtual Disk Copy and Modification OperationsCreate Copy Wizard 157Preferred RAID Controller Module Ownership Failed RAID Controller ModuleFailed Virtual Disk Copy 158Copy Manager Copying the Virtual Disk159 Storage Array Performance During Virtual Disk Copy 160Setting Copy Priority Stopping a Virtual Disk CopySelect Change→ Copy Priority 161Recopying a Virtual Disk Preparing Host Servers to Recopy a Virtual Disk162 Recopying the Virtual Disk 163Removing Copy Pairs Select Copy→ Re-Copy164 165 166 Configuration Device Mapper Multipath for Linux 167Using DM Multipathing Devices Prerequisite Steps168 Device Mapper Configuration Steps Scan for Newly Added Virtual Disks169 170 Create a New fdisk Partition on a Multipath Device Node Add a New Partition to Device Mapper171 Create a File System on a Device Mapper Partition Mount a Device Mapper PartitionReady for Use Important Information About Special PartitionsDevice Mapper Commands Descriptions 173Limitations and Known Issues 174Troubleshooting 175QuestionAnswer 176 Downloading RAID Controller and Nvsram Packages 177Downloading Both RAID Controller and Nvsram Firmware 178Click Transfer 179Downloading Only Nvsram Firmware 180Select Tools→ Upgrade RAID Controller Module Firmware Upgrade RAID Controller Module Firmware window appears181 182 Downloading Physical Disk Firmware 183184 AMW, select Advanced→ Maintenance→ Download→ EMM Firmware Downloading MD1200 Series Expansion Module EMM FirmwareDownload Environmental EMM Firmware dialog appears 185Self-Monitoring Analysis and Reporting Technology Smart 186Media Errors and Unreadable Sectors 187188 Management Installing Array Components Recommended Tools189 Installing the Front Bezel Front Bezel OptionalRemoving the Front Bezel 190Safety Models AMT, E03J, and E04J Hard DrivesRemoving a Drive Blank 191Installing a Drive Blank Removing a Hard Drive192 Removing and Installing a Hard Drive 193Installing a Hard Drive 194Removing a Hard Drive From a Hard-Drive Carrier 195196 Installing a Hard Drive Into a Drive Carrier RAID Controller ModuleRemoving a RAID Controller Module Blank 197Installing a RAID Controller Module Blank 198Removing a RAID Controller Module 199Installing a RAID Controller Module Opening the RAID Controller Module200 Closing the RAID Controller Module 201RAID Controller Module Backup Battery Unit Removing the RAID Controller Module Backup Battery Unit202 Installing the RAID Controller Module Backup Battery Unit 203Power Supply/Cooling Fan Module Removing a Power Supply/Cooling Fan Module204 Installing a Power Supply/Cooling Fan Module 205Control Panel Removing the Control Panel206 207 Installing the Control Panel 208Backplane Removing the Backplane209 210 16. Removing and Installing the Backplane-PowerVault MD3200 17. Removing and Installing the Backplane-PowerVault MD3220Installing the Backplane 212Management Firmware Inventory Viewing the Firmware Inventory213 214 Microsoft Services Virtual Disk ServiceVolume Shadow-Copy Service Management System Interfaces216 Troubleshooting Your Storage Array Software Start-Up RoutineDevice Health Conditions 217On the Setup tab, select Manage a Storage Array 218Status Icon Description 219 Additional Status Icons DescriptionStorage Array Support Data 220Automatically Collect the Support Bundle Data Enter the Execution summary221 Collecting the Physical Disk Data Event Log222 Recovery Guru 223Storage Array Profile Select Storage Array→ View→ Profile224 225 Viewing the Logical Associations Viewing the Physical Associations226 Finding Nodes 227Using Go To Select Find all free capacity nodesClick Find Next 228Recovering From an Unresponsive Storage Array Condition 229230 231 Locating a Physical Disk 232Locating an Expansion Enclosure Select Physical Disk→ Blink→ Expansion Enclosure233 Capturing the State Information 234SMrepassist Utility 235Recovering From an Unidentified Storage Array Unidentified Devices236 237 238 Starting or Restarting the Host Context Agent Software 239240 Troubleshooting Your Array Troubleshooting Loss of CommunicationTroubleshooting External Connections 241Troubleshooting Power Supply/Cooling Fan Module 242Troubleshooting Array Cooling Problems Troubleshooting Expansion Enclosure Management Modules243 Troubleshooting RAID Controller Modules 244245 Troubleshooting Hard Drives 246Troubleshooting Array and Expansion Enclosure Connections 247Troubleshooting a Wet Storage Array 248Troubleshooting a Damaged Array Conditions249 ECC Errors PCI ErrorsInvalid Storage Array Critical ConditionsNoncritical Conditions 251252 Getting Help Contacting DellVisit support.dell.com Click All Support from Support menu254 Index 255256 257 258 259 260

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