Apple Mac mini manual Verify whether boot chime

Page 69

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Verify whether boot chime

Yes

Go to step 2

 

 

is present when system is

 

 

 

 

No

Insert headphones into audio

M09

 

powered ON. Note: make sure

 

 

out jack and retest. If issue

 

 

audio output preferences are

 

 

 

 

persists, replace logic board

 

 

not set to mute and volume is

 

 

 

 

 

 

 

set to mid-range.

 

 

 

 

 

 

 

 

2.

Launch System Preferences and

Yes

Speaker and amplifier

 

 

select Sound/Output options.

 

circuitry OK. Go to step 3.

 

 

Set speaker balance to the

 

 

 

 

middle, then play a sound file.

 

 

 

 

No

Replace speaker.

X08

 

Verify that sound is generated

 

by the speaker and that the

 

 

 

 

sound quality is acceptable..

 

 

 

 

 

 

 

 

3.

Verify whether customer

Yes

Issue no longer present.

 

 

reported audio issue has been

 

Return system to customer.

 

 

resolved.

 

 

 

 

No

Go to step 4.

 

 

 

 

 

 

 

 

 

4.

Boot system from Mac mini

Yes

Go to step 5.

 

 

Install DVD, from a similar Mac

 

 

 

 

No

Known good boot volume

 

 

mini setup as FireWire Target

 

 

 

works OK. Troubleshoot

 

 

Disk mode, or from another

 

 

 

 

for software issue. Isolate

 

 

bootable volume with an up

 

 

 

 

whether issue is application

 

 

to date system software. Verify

 

 

 

 

specific or whether possible

 

 

whether issue still occurs.

 

 

 

 

operating system conflict.

 

 

 

 

 

 

 

 

Make sure user data backed

 

 

 

 

up before removing or

 

 

 

 

reinstalling software.

 

 

 

 

 

 

5.

Connect external speakers

Yes

Logic board, internal speaker,

 

 

to Headphone Out port

 

and external headphone port

 

 

and set System Preferences

 

functioning correctly. Return

 

 

Sound/Output to external

 

system to user.

 

 

speakers, then play a sound

 

 

 

 

file. Verify that sound quality is

 

 

 

 

No

replace logic board

M09

 

acceptable.

 

 

 

 

 

 

 

 

 

2010-08-03

Mac mini (Mid 2010) Symptom Charts — Input/Output Devices  69

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Contents  Apple Technician Guide Mac mini Mid USA Contents About This Guide TroubleshootingBasics Display  No Video  Take ApartViews About This Guide Update 3 August Manual UpdatesFeedback Apple Technician Guide introduced 15 June Apple Technician Guide Basics Overview Product Configurations Identifying FeaturesSystem Serial Number Location Service Part ConfigurationsTroubleshooting Update System Software General TroubleshootingApple Diagnostics Troubleshooting TheoryCommon Reset Procedures Resetting the System Management Controller SMCResetting the Parameter RAM Pram Starting Up in Safe Mode Wireless TroubleshootingRefer to this diagram to see how modules are interrelated Block Diagram2010-08-03 Functional OverviewNo Power, Dead Unit Symptom ChartsSymptoms Quick Check No Power, Dead Unit Quick CheckDeep Dive Check Result Action CodeM20 X03 Won’t Start Up Symptoms Quick Check Won’t Start UpM02 Drive not recognizedIntermittent Shutdown Symptoms Quick Check Intermittent ShutdownPower-related system shut downs Troubleshooting Shutdown CausesUser-related shut downs Activity-related system shut downsSymptom Quick Check Intermittent shutdown M23 M08 Kernel Panic, System Crashes Symptoms Quick Check Kernel Panic, System CrashesM06 Go to AirPort Card KernelSymptoms Quick Check No Video No VideoDeep Dive No Video Symptoms Quick Check Corrupted Video Corrupted VideoM03 M04 Burnt Smell/Odor Symptoms Quick Check Burnt Smell/OdorSymptoms Quick Check Noise/Hum/Vibration Noise, Hum, VibrationP08 Run latest available service Uncategorized Symptoms Symptoms Quick Check Uncategorized SymptomsN99 Symptoms Quick Check AirPort/Bluetooth Issues AirPort/Bluetooth IssuesM24 Html?path=AirPort/5.0/en AirPort/Bluetooth Card Kernel Panic Symptoms Quick Check AirPort/Bluetooth Card KernelPanic Symptoms Quick Check Ethernet Port/Device Issue Ethernet Port/Device IssueHtml M10Symptoms Quick Check Wireless Input Device Doesn’t Wireless Input Device Doesn’t PairFt. for Bluetooth devices Ensure that the latest Software Updates haveWireless Input Device Loses Connection Symptoms Quick Check Wireless Input Device LosesConnection Open System Preferences Verify System Preferences/Network settings Display X01 Go to step Install DVD and verify whether Symptom Quick Check Uncategorized Symptom Uncategorized SymptomDrive Does Not Boot Symptoms Quick Check Drive Is Not RecognizedHard Drives Not Recognized Check Result ActionH05 H07Symptoms Quick Check Drive Read/Write Error Hard Drive Read/Write ErrorDrive Formatting Issues Drive Bad Sector/DefectiveHard Drive Noisy Symptoms Quick Check Hard Drive NoisyAction Code CheckUncategorized Symptom- Hard Drive Symptoms Quick Check Uncategorized SymptomH06 Deep Dive-Hard Drive Uncategorized Symptoms Symptoms Quick Check Drive Not Recognized/MountOptical Drive Not Recognized Read both types of CD media Symptoms Quick Check Drive Won’t Accept Media Optical Drive Won’t Accept/Eject MediaDrive Won’t Eject Media Symptoms Quick Check Optical Drive Read/Write ErrorVerify if media is free to spin Optical Drive Not Performing to Specifications Symptoms Quick Check Optical Drive Not Performing toSpecifications Symptoms Quick Check Optical Drive Noisy J04 Optical Drive NoisyJ07 Optical drive should perform Uncategorized Symptoms Apple Remote Inoperable Symptoms Quick Check Apple Remote InoperableAudio Built-in Speaker Has Distorted Sound Symptoms Quick Check Audio Built-in Speakers HaveM99 Distorted SoundAudio Built-in Speaker Has No Audio M09Audio Verify whether boot chime Symptoms Quick Check Audio No audio through Hdmi Audio No Audio through Hdmi or Mini DisplayPort connectionOr DisplayPort connection FireWire Devices Not Recognized Unplug all FireWire devices SD Secure Digital Memory Card Will Not Insert Into Slot Symptom Quick Check SD Memory Card will not insertInto SD Slot M17Symptom Quick Check SD Memory Card is not SD Secure Digital Memory Card Not Recognized By SystemRecognized by the system Anymore be written USB Devices Not Recognized Symptoms Quick Check USB Devices Not RecognizedUSB? M15Wired Keyboard Does Not Function Properly Symptoms Quick Check Wired Keyboard Does NotFunction Properly K01 Keyboard Specific Keys Do Not Respond Wired Keyboard/Mouse Not RecognizedDoes the computer recognize Verify that external I/O device where applicable Noise/Hum/Vibration MechanicalGo to step Does noise sound like fan is System Runs Hot Symptoms Quick Check System Runs HotSymptoms Quick Check Physical Damage Physical DamageN03 Uncategorized Symptoms  Service Source Take Apart General Information Reassembly StepsTools Cosmetic CareVertical Insertion JST Connector Types on Logic BoardThermal Sensor Replacement Top hard drive thermal sensor at corner Mac mini Mid 2010 Take Apart General Information  Top hard drive ambient thermal sensor flex cable Optical drive thermal sensor Bottom hard drive thermal sensor server Logic Board Return Logic Board EMI Fingers and GasketsFirst Remove Hierarchy Icon Meaning Icon LegendFirst Steps Bottom CoverRemoval Reassembly Memory Removal Installation Fan Removal 922-9582 922-9581 Cowling Remove the T6 screw shown 922-9580 Antenna Plate Removal Disconnect the antenna cable Install the 4 screws Logic Board Carefully disconnect the cables connected to the logic board 922-9574 Important Do not remove the assembly Mac mini Mid 2010 Take Apart Logic Board  Mac mini Mid 2010 Take Apart Logic Board  AirPort/Bluetooth flex cable Speaker Reconnect all cables AirPort/Bluetooth Combo Card Removal Mac mini Mid 2010 Take Apart AirPort/Bluetooth Combo Card  Speaker Remove 2 screws Mac mini Mid 2010 Take Apart Speaker Battery Removal Server Note Hard DrivePart Note Thermal Sensor NoteReassembly Power Supply Removal Mac mini Mid 2010 Take Apart Power Supply Reassembly Optical Drive Hard Drive Server Removal 922-9583 IR Board and Cable Remove the IR cable from the cable channel Insert the IR cable into the cable channel, as shown Housing  Service Source Views Fan Screw, Heatsink Fan Screw Bumper Fan Screw, Top Right Exploded ViewSdram Exploded View ServerHousing/Bottom Cover Screw ChartSpeaker/AirPort Card Power Cord Socket Hard Drive, bottom, carrierExternal Views Front ViewFront View Server Port View
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Mac mini specifications

The Apple Mac mini is a compact desktop computer that combines powerful performance with a minimalist design, making it an ideal choice for both home and office environments. Since its introduction, the Mac mini has evolved significantly, becoming a favored option for users who require a versatile, space-saving device without compromising on performance.

One of the standout features of the Mac mini is its impressive processing capabilities. The latest iterations are powered by Apple’s own M-series chips, such as the M1, M2, and beyond, which provide remarkable speed and efficiency. With an 8-core CPU and integrated GPU, these chips enable breathtaking performance across a wide range of applications, from basic tasks like web browsing and document editing to more demanding workflows like video editing and 3D rendering.

The Mac mini boasts an elegant aluminum chassis that is not only durable but also acts as a heatsink, promoting efficient cooling. Its compact size makes it easy to place in tight spaces, and it seamlessly integrates into any workspace without taking up much room. Moreover, the device is designed for easy connectivity, featuring multiple ports including USB-C Thunderbolt, USB-A, HDMI, and Ethernet, allowing users to connect various peripherals and displays effortlessly.

Memory and storage options in the Mac mini have also seen significant upgrades. Users can choose from a variety of RAM configurations, making it easy to customize the system based on their needs. Additionally, the device uses ultra-fast SSD storage, significantly reducing load times and enhancing overall system responsiveness.

In terms of software, the Mac mini runs macOS, providing a polished and user-friendly experience. The OS includes features like Continuity, which allows users to seamlessly switch between devices, and a secure environment supported by regular updates from Apple. With access to the Apple ecosystem, users benefit from services like iCloud, making file storage and sharing easy across devices.

Energy efficiency is another key characteristic of the Mac mini. The M-series chips are designed to consume less power than traditional processors, reducing the device's environmental impact while saving on electricity bills.

Overall, the Apple Mac mini stands out as a powerful, compact, and energy-efficient solution for a wide array of computing needs. Whether used as a personal workstation, a media server, or a home office hub, it offers flexibility and performance in a sleek package, making it a compelling choice for users seeking a versatile desktop computer.
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