Technical Support, Troubleshooting and Support

Troubleshooting and Support		3-3

	Solution	Recommendation
	Code

4Your computer beeps during POST or the graphics card is detected incorrectly. If another graphics card is plugged into

	an expansion slot, remove it. If a graphics chip is built-in to
	your computer	motherboard, your system may not have
	automatically disabled it when you installed your
	G740A/G740B Graphics Accelerator card. Check your
	system manual for instructions on how to manually disable the
	built-in graphics chip.
5	There could be a conflict between the application and the
	G740A/G740B Graphics Accelerator card. Make sure that you
	have installed the latest available display drivers. Try disabling
	Hardware Acceleration in the Advanced Graphics Settings of
	the System application in the Windows Control Panel if the
	problem is specific to this application.
6	DirectX may not be installed, or an older version of DirectX
	may be installed. Most programs that use DirectX install it as
	part of their installation, but some do not. Also, some older
	programs may install an earlier version of DirectX (overwriting
	a later version).
7	The files containing the G740A/G740B Graphics Accelerator
	display drivers may have become corrupt. Reinstall the
	drivers and try again.

Technical Support

For the latest information or any questions, call your local Field Sales Representative.