ioSafe 910-10841-00, Solo user manual IoSafe Data Recovery Service, Terms and Conditions

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ioSafe Data Recovery Service

Terms and Conditions

As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to restore the lost data by employing one of the following ways:

The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or

The Company will pay for the disaster exposed product to be shipped back to the Company's headquarters for data recovery. If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user, or

At the discretion of the Company, if the data recovery by the Company is not successful, the Company will pay up to $1,000 USD to a third-party data recovery service of the Company's choice to extract the data. Any data extracted will be loaded on a replacement product and shipped back to the original user. The Company has the right to use a factory refurbished product as the replacement product.

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Contents IoSafe Solo External Hard Drive Page Copyrights CE Compliance for Europe Changes Contents Welcome ∙ Alloy steel constructionPage Precautions Package Contents Specifications System Requirements PC RequirementsUSB Information Securing the Solo Suggestions Connecting the USB Cable Connecting the Solo to Your ComputerPlug in the AC plug adapter and power cord Verifying that the Drive MountsFormatting the Solo for Mac OS Page IoSafe Data Recovery Service Terms and ConditionsPage Following a Disaster Page IoSafe Warranty