Sennheiser SKM 500, EK 500 manual Troubleshooting, Error checklist

Troubleshooting

Error checklist

Problem	Possible cause	Possible solution
No	Batteries are flat or	Replace the
operation	accupack is flat	batteries or
indication		recharge the
		accupack
No RF signal	Transmitter and	Set transmitter and
	receiver are not on	receiver to the same
	the same channel	channel
	Transmitter is out of	Check the squelch
	range	threshold setting
		or reduce the
		distance between
		transmitter and
		receiving antenna
RF signal	Transmitter is muted	Deactivate the
available,	(“MUTE”)	muting function
no audio
	Receiver’s squelch	Reduce the squelch
signal,
	threshold is adjusted	threshold
“MUTE”
	too high
display
	Transmitter doesn’t	Activate the pilot
appears on
the display	transmit a	tone transmission
panel	pilot tone
Audio signal	Transmitter	See “Adjusting the
has a high	sensitivity is	sensitivity” on
level of	adjusted too low	page 53
background
	Receiver’s AF output	Increase the audio
noise	level is adjusted too	output level
	low
Audio signal	Transmitter	See “Adjusting the
is distorted	sensitivity is	sensitivity” on
	adjusted too high	page 53
	Receiver’s AF output	Reduce the AF
	level is adjusted too	output level
	high

If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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