Hanns.G HA191 manual Technical Support Faq, Q & A For General Problems, User’s Manual

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TECHNICAL SUPPORT (FAQ)

User’s Manual

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

 

 

PROBLEM & QUESTION

 

 

POSSIBLE SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

Power LED is not on

 

 

 

*Check if the Power Switch is in the ON position.

 

 

 

 

 

 

 

*Power Cord should be connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Check if the PC system is Plug & Play compatible.

 

 

 

 

No Plug & Play

 

 

 

*Check if the Video Card is Plug & Play compatible.

 

 

 

 

 

 

 

*Check if any plug pins on the VGA connector are

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bent.

 

 

 

 

 

 

 

 

 

 

 

The display is too dark or too bright.

 

 

 

*Adjust the Contrast and Brightness Controls.

 

 

 

 

 

 

 

 

 

 

 

Picture bounces or a wave pattern is

 

 

 

*Move electrical devices that may cause electrical

 

 

 

 

present in the picture

 

 

 

interference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Computer Power Switch should be in the ON

 

 

 

 

 

 

 

 

position.

 

 

 

 

 

 

 

 

*Computer Video Card should be snugly seated in its

 

 

 

 

 

 

 

 

slot.

 

 

 

 

 

 

 

 

*Make sure monitor’s video cable is properly

 

 

 

 

The power LED is ON (orange) but

 

 

 

connected to the computer.

 

 

 

 

there’s no video or no picture.

 

 

 

*Inspect monitor’s video cable and make sure none

 

 

 

 

 

 

 

 

of the pins are bent.

 

 

 

 

 

 

 

 

*Make sure computer is operational by hitting the

 

 

 

 

 

 

 

 

CAPS LOCK key on the keyboard while observing

 

 

 

 

 

 

 

 

the CAPS LOCK LED. The LED should either turn

 

 

 

 

 

 

 

 

ON or OFF after hitting the CAPS LOCK key.

 

 

 

 

 

 

 

 

 

 

 

Missing one of the primary colors (RED,

 

 

 

*Inspect the monitor’s video cable and make sure that

 

 

 

 

GREEN, or BLUE)

 

 

 

none of the pins are bent.

 

 

 

 

 

 

 

 

 

 

 

Screen image is not centered or sized

 

 

 

* Adjust pixel frequency CLOCK and PHASE or

 

 

 

 

properly.

 

 

 

press hot-key ( i Button).

 

 

 

 

 

 

 

 

 

 

 

 

Picture has color defects

 

 

 

*Adjust RGB color or select color temperature.

 

 

 

 

(White does not look white)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Use win 2000/ME/XP Right click anywhere on

 

 

 

The screen resolution needs to be adjusted

 

 

 

desktop and select Properties>Settings>Screen

 

 

 

 

 

 

Resolution. Use the silder to adjust the reslution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and click Apply.

 

 

 

 

 

 

 

 

 

 

No sound is outputted from monitor’s

 

 

 

*Make sure PC audio output cable is connected to

 

 

 

built-in speaker

 

 

 

screen’s LINE IN port (or AUDIO IN port).

 

 

 

 

 

 

 

*Make sure the sound volume adjustment can be

 

 

 

 

 

 

 

clearly identified.

 

 

 

 

 

 

 

*Make sure the System > Silence option in the

 

 

 

 

 

 

 

monitor menu is on.

 

 

 

 

 

 

 

*While transferring via HDMI port but no sound is

 

 

 

 

 

 

 

outputted, it is recommended to select AUDIO

 

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Contents HA191 HSG1097CANADA FCC Class B Radio Frequency Interference StatementUser’s Manual Congratulations ErgonomicsEnergy EmissionsRECYCLING INFORMATION TABLE OF CONTENTS ERROR MESSAGE & POSSIBLE SOLUTIONSSAFETY NOTICE PRECAUTIONSSPECIAL NOTES ON LCD MONITORS Lamp DisposalFEATURES CHECKING THE CONTENTS OF THE PACKAGEBEFORE YOU OPERATE THE MONITOR The product package should include the following items LCD MonitorINSTALLATION INSTRUCTIONS POWERINSTALL INSTALLATIONWALL MOUNTING THE MONITOR SETTING THE MONITOR ON THE WALLDISSEMBLING THE STAND BASE MAKING CONNECTIONS CONNECTING TO A PCADJUSTING THE VIEWING ANGLE OPERATING INSTRUCTIONS GENERAL INSTRUCTIONSFRONT PANEL CONTROL Power ButtonPower Indicator AdjustResolution The screen resolutions available will depend on the purchased modelHOW TO ADJUST A SETTINGS INPUT SETTINGCOLOR SETTING IMAGE SETTINGINTERMEDIATE, and MAXIMUM. This feature is limited to OSD SETTINGavailability of this function depends upon the selected model onlySYSTEM PLUG AND PLAY Plug & Play DDC2B Feature desktop and select PropertiesSettingsScreen TECHNICAL SUPPORT FAQQ & A FOR GENERAL PROBLEMS User’s Manual ERROR MESSAGE & POSSIBLE SOLUTIONS FACTORY PRESET TIMING TABLERESOLUTION ƒ CABLE NOT CONNECTED71.448 75.025 75.025 1280×1024 @72Hz SXGA 1280×1024 @60Hz 1280×1024 @75Hz76.02 79.976 79.976 SPECIFICATIONS APPENDIX