Dell D03M001 setup guide Network Problems, Wireless Connections, Wired Connections

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Solving Problems

Network Problems

Wireless Connections

If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer.

Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 15).

Wired Connections

If the network connection is lost

Check the cable to ensure it is plugged in and not damaged.

Check the status of the link integrity light.

The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status:

Off — The computer is not detecting a physical connection to the network.

Green — A good connection exists between a 10/100-Mbps network and the computer.

Amber — A good connection exists between a 1000-Mbps network and the computer.

NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.

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Contents SETUP GUIDE Page SETUP GUIDE Model D03M series Type D03M001September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It nowConnect the Power Cable Set Up Microsoft Windows Set Up UbuntuSetting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Follow the instructions on the screen to complete the setupSave and close any open files, and exit any open programs Click Start → Connect ToSetting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Connect to the Internet window appears Using Your Studio XPS Desktop Front View FeaturesUsing Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia To access the display properties window Customizing the DesktopRight-click an open area of the desktop Customizing Your Energy Settings Transferring Information to a New Computer If the User Account Control window appears, click ContinueFollow the instructions on the Windows Easy Transfer wizard Click Set up backup Follow the instructions on the Configure Backup wizardBacking Up Your Data Follow the instructions on the Back Up Files wizardDell DataSafe Online Backup Dell Dock Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections If the network connection is lostPower Problems If the problem persists, contact Dell see Contacting Dell onMemory Problems For assistance, contact Dell see Contacting Dell onIf you receive an insufficient memory message If you experience other memory problems If a program stops responding End the program Press CtrlShiftEsc simultaneouslyClick Applications Click the program that is no longer respondingIf you have other software problems Click StartFollow the instructions on the Program Compatibility wizard Start menuUsing Support Tools Dell Support CenterAbout Your System System Using Support Tools System MessagesUsing Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedPress any key to go to the Choose An Option window If PSA is not invokedType 1 to start the CD menu and press Enter to proceed Select the test you want to runRemove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screenDell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab→ Roll Back DriverReinstalling Microsoft Windows To reinstall Windows, you need the following itemsClick Exit if the Install Windows message appears Restoring Your Operating System Fill out the Diagnostic Checklist on Getting HelpOnline Services DellConnectDell Support websites Support.dell.comDell Support e-mail addresses Dell Marketing and Sales e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comReturning Items for Repair Under Warranty or for Credit Product InformationGetting Help Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLGetting Help Reinstall your operating system Finding More Information and ResourcesIf you need to See Find safety best practices information for your computer If you need toBasic Specifications Computer Model Computer InformationMemory Drives AudioVideo CommunicationExternal connectors Computer Environment Appendix Macrovision Product NoticeImporter CurrentD03M D03M001 115/230 VAC 50/60 Hz 4 a Index Index Index Index Page 0MX36CA00
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