Dell D03M001 setup guide Solving Problems, Beep Codes, Beep Code Possible Problem

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Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 40 or “Contacting Dell” on page 62.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 62).

Beep Code

Possible Problem

 

 

One

Possible motherboard failure -

 

BIOS ROM checksum failure

Two

No RAM detected

 

NOTE: If you installed or

 

replaced the memory module,

 

ensure that the memory module

 

is seated properly.

Three

Possible motherboard failure -

 

Chipset error

Four

RAM read/write failure

Five

Real Time Clock failure

Six

Video card or chip failure

Seven

Processor failure

33

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Contents SETUP GUIDE Page Model D03M series Type D03M001 SETUP GUIDESeptember 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse It now Connect the Network Cable OptionalConnect the Power Cable Set Up Ubuntu Set Up Microsoft WindowsConnect to the Internet Optional Setting Up a Wired ConnectionClick Start → Connect To Setting Up a Wireless ConnectionFollow the instructions on the screen to complete the setup Save and close any open files, and exit any open programsConnect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Connect to the Internet window appears Front View Features Using Your Studio XPS DesktopUsing Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Right-click an open area of the desktop To access the display properties windowCustomizing the Desktop Customizing Your Energy Settings Follow the instructions on the Windows Easy Transfer wizard Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Follow the instructions on the Back Up Files wizard Click Set up backupFollow the instructions on the Configure Backup wizard Backing Up Your DataDell DataSafe Online Backup Remove a Category or Icon Dell DockAdd a Category Add an IconBeep Codes Solving ProblemsBeep Code Possible Problem If the network connection is lost Network ProblemsWireless Connections Wired ConnectionsIf the problem persists, contact Dell see Contacting Dell on Power ProblemsIf you receive an insufficient memory message Memory ProblemsFor assistance, contact Dell see Contacting Dell on If you experience other memory problems Click the program that is no longer responding If a program stops responding End the programPress CtrlShiftEsc simultaneously Click ApplicationsStart menu If you have other software problemsClick Start Follow the instructions on the Program Compatibility wizardAbout Your System System Using Support ToolsDell Support Center System Messages Using Support ToolsUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Press any key to go to the Choose An Option windowSelect the test you want to run Type 1 to start the CD menu and press Enter to proceedRemove the Drivers and Utilities disc Restoring Your Operating System Click Next and follow the remaining prompts on the screen System RestoreStarting System Restore Undoing the Last System RestoreDell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Click the Drivers tab→ Roll Back Driver Operating System ReinstallationBefore You Begin Click Properties→ Device ManagerClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsTo reinstall Windows, you need the following items Restoring Your Operating System Getting Help Fill out the Diagnostic Checklist onSupport.dell.com Online ServicesDellConnect Dell Support websitesFtp.dell.com Dell Support e-mail addressesDell Marketing and Sales e-mail addresses Mobilesupport@us.dell.com Support@us.dell.comProduct Information Returning Items for Repair Under Warranty or for CreditGetting Help Before You Call Diagnostic ChecklistFor customers in the United States, call 800-WWW-DELL Contacting DellGetting Help If you need to See Reinstall your operating systemFinding More Information and Resources If you need to Find safety best practices information for your computerBasic Specifications Memory Computer ModelComputer Information Communication DrivesAudio VideoExternal connectors Computer Environment Macrovision Product Notice AppendixD03M D03M001 115/230 VAC 50/60 Hz 4 a ImporterCurrent Index Index Index Index Page 0MX36CA00
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