Dell 2300 technical specifications Keyboard Problems, Mouse Problems, Network Problems

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See "Resolving Software and Hardware Incompatibilities."

Keyboard Problems

Restart the computer —

If the mouse is functioning, shut down the computer through the Start menu. After the computer shuts down, press the power button to restart the computer.

If the computer does not respond to a keystroke or the mouse, press the power button for at least 8 to 10 seconds until the computer turns off. Press the power button again to restart the computer.

Check the keyboard cable —

Ensure that the keyboard cable is firmly connected to the computer.

Shut down the computer, reconnect the keyboard cable as shown on the Start Here setup diagram for your computer, and then restart the computer.

Ensure that the keyboard cable is firmly connected to the computer.

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

Remove keyboard extension cables and connect the keyboard directly to the computer.

Test the keyboard — Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty.

Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."

Mouse Problems

Restart the computer —

1.Simultaneously press <Ctrl><Esc> to display the Start menu.

2.Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.

3.After the computer turns off, press the power button to restart the computer.

If you connected the mouse before turning on the computer, reconnect the mouse cable —

1.Simultaneously press <Ctrl><Esc> to display the Start menu.

2.Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.

3.After the computer turns off, reconnect the mouse cable as shown on the Start Here setup diagram for your computer.

4.Start the computer.

If you connected the mouse after turning on the computer, remove the power cable, and then reconnect the mouse cable —

If the mouse is connected after the power is turned on, the mouse appears to be nonfunctional. To make the mouse function properly:

1.While your computer is on, remove the power cable from the back of the computer.

2.Connect the mouse to the computer.

3.Reconnect the power cable.

4.Turn on your computer.

Pressing the power button does not clear the computer's settings and does not restore mouse functionality.

Check the mouse cable —

Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

Ensure that the cable is firmly connected to the computer.

Test the mouse — Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original mouse was faulty.

Check the mouse settings —

1.Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.Click Mouse.

3.Try adjusting the settings.

Reinstall the mouse driver — See "Reinstalling Drivers."

Check for interrupt request conflicts — See "Resolving Software and Hardware Incompatibilities."

Network Problems

Check the network cable connector — Ensure that the network cable is connected as shown in "Setting Up a Home and Office Network" in your Owner's Manual.

Check the network lights on the back of the computer —

No light indicates that there is no network communication. Try replacing the network cable.

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Contents Abbreviations and Acronyms Dell DimensionHints, Notices, and Cautions Advanced Troubleshooting Using System RestoreCreating a Restore Point Beep CodesUndoing the Last System Restore What Is a Driver?Drivers Restoring the Computer to an Earlier Operating StateIdentifying Drivers Reinstalling DriversResolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP Click Performance and Maintenance, and then click SystemReinstalling Drivers and Software Reinstall the appropriate driversWhat Are You Looking For? Find it Here DocumentationFinding Information for Your Computer Printed Documentation Online DocumentationDownloading the Tell Me How Help File and Associated Files Click User and system guides, and then click Users guidesViewing the Tell Me How Help File Adding and Replacing Parts Shutting Down the ComputerRemoving the Computer Cover Click Turn offLooking Inside Your Computer Adding or Removing Cards Remove the computer cover Replace the computer cover Adding MemoryRemoving Cards Removing the Front Panel Close the computer coverRemove the computer cover Remove the computer cover Remove the front panel Removing the Front-Panel InsertHard Drive Replace the computer cover Floppy Drive Replacing the CD/DVD Drive Adding a Second CD/DVD Drive Replace the front panel Replace the computer coverReplacing the Microprocessor Removing the MicroprocessorInstalling the Microprocessor Replacing the System Board Removing the System BoardRemove the microprocessor heat sink Installing the System BoardRemove the computer cover Remove the floppy drive Replacing the Power Supply Removing the Power SupplyReplacing the Power Supply Replace the floppy drive Replace the computer coverReplacing the Battery Replacing the Computer CoverBack to Contents Solving Problems Battery Problems Drive ProblemsFloppy drive problems Finding Help InformationMail, Modem, and Internet Problems CD drive problemsProblems writing to a CD-RW drive DVD drive problemsError Messages General ProblemsComputer stops responding Program stops respondingOther software problems Other technical problems General hardware problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsNetwork Problems Keyboard ProblemsMouse Problems Power Problems Printer ProblemsScanner Problems Sound and Speaker ProblemsNo sound from headphones No sound from speakersVideo and Monitor Problems Adjust the Windows display settingsIf the screen is blank If the screen is difficult to readTechnical Specifications Power VideoAudio Controls and LightsSystem Setup Program Entering the System Setup ProgramOverview Main ScreenAdvanced Screen Option FunctionDescribed in IDE Primary Master Submenu Peripheral Configuration SubmenuIDE Configuration Submenu Diskette Configuration Submenu Event Log Configuration SubmenuIDE Primary Master Submenu ModePower Screen Security ScreenBoot Screen Last StateShut down the computer Clearing Forgotten PasswordsExit Screen Clearing Cmos Internal View System Board Connectors and Sockets Technical OverviewPower Supply DC Connector Pin Assignments DC Power Connector P1DC Power Connectors P2, P3, P5, and P6 DC Power Connector P7DC Power Connector P8 Controls and Lights Front ViewBack View Front View Back ViewBack to Contents Hints, Notices, and Cautions
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2300 specifications

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