Dell 2300 Video and Monitor Problems, If the screen is blank, If the screen is difficult to read

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4.Double-click the name of your CD drive.

5.Click the Properties tab.

6.Uncheck the Enable digital CD audio for this CD-ROM device box.

Video and Monitor Problems

If the screen is blank

HINT: See the monitor documentation for troubleshooting procedures.

Check the monitor power light — If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

Check the monitor cable connection — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Swap the power cables — Swap the computer and monitor power cables to determine if the power cable is defective.

Test the video extension cable (if used) — If you are using a video extension cable and removing the cable solves the problem, the cable is defective.

Test another monitor — If another monitor is available, connect it to the computer.

If the screen is difficult to read

Check the monitor settings — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.

Move the subwoofer away from the monitor — If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor.

Move the monitor away from external power sources — Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference.

Rotate the monitor to face a different direction — Eliminate sunlight glare, which can cause poor picture quality.

Adjust the Windows® display settings —

1.Click the Start button, and then click Control Panel.

2.Click Appearance and Themes.

3.Click Display, and then click the Settings tab.

4.Try different settings for Screen resolution and Color quality.

Restore the recommended settings — Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see "Finding Help Information."

Back to Contents Page

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Contents Abbreviations and Acronyms Dell DimensionHints, Notices, and Cautions Beep Codes Advanced TroubleshootingUsing System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreWhat Is a Driver? DriversIdentifying Drivers Reinstalling DriversResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click System Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XPReinstall the appropriate drivers Reinstalling Drivers and SoftwareWhat Are You Looking For? Find it Here DocumentationFinding Information for Your Computer Click User and system guides, and then click Users guides Printed DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesViewing the Tell Me How Help File Click Turn off Adding and Replacing PartsShutting Down the Computer Removing the Computer CoverLooking Inside Your Computer Adding or Removing Cards Remove the computer cover Replace the computer cover Adding MemoryRemoving Cards Close the computer cover Removing the Front PanelRemove the computer cover Remove the computer cover Remove the front panel Removing the Front-Panel InsertHard Drive Replace the computer cover Floppy Drive Replacing the CD/DVD Drive Replace the front panel Replace the computer cover Adding a Second CD/DVD DriveRemoving the Microprocessor Replacing the MicroprocessorInstalling the Microprocessor Removing the System Board Replacing the System BoardRemove the microprocessor heat sink Installing the System BoardRemove the computer cover Remove the floppy drive Replace the floppy drive Replace the computer cover Replacing the Power SupplyRemoving the Power Supply Replacing the Power SupplyReplacing the Computer Cover Replacing the BatteryBack to Contents Finding Help Information Solving ProblemsBattery Problems Drive Problems Floppy drive problemsDVD drive problems Mail, Modem, and Internet ProblemsCD drive problems Problems writing to a CD-RW driveProgram stops responding Error MessagesGeneral Problems Computer stops respondingSolid blue screen appears Other software problemsOther technical problems General hardware problems Program is designed for an earlier Windows operating systemNetwork Problems Keyboard ProblemsMouse Problems Printer Problems Power ProblemsNo sound from speakers Scanner ProblemsSound and Speaker Problems No sound from headphonesIf the screen is difficult to read Video and Monitor ProblemsAdjust the Windows display settings If the screen is blankTechnical Specifications Controls and Lights PowerVideo AudioMain Screen System Setup ProgramEntering the System Setup Program OverviewOption Function Advanced ScreenDescribed in IDE Primary Master Submenu Peripheral Configuration SubmenuIDE Configuration Submenu Mode Diskette Configuration SubmenuEvent Log Configuration Submenu IDE Primary Master SubmenuSecurity Screen Power ScreenLast State Boot ScreenShut down the computer Clearing Forgotten PasswordsExit Screen Clearing Cmos Technical Overview Internal View System Board Connectors and SocketsDC Power Connector P7 Power Supply DC Connector Pin AssignmentsDC Power Connector P1 DC Power Connectors P2, P3, P5, and P6DC Power Connector P8 Front View Back View Controls and LightsFront View Back ViewBack to Contents Hints, Notices, and Cautions
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2300 specifications

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