Dell 600m owner manual If You Drop or Damage Your Computer, Resolving Other Technical Problems

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: See "Limited Warranties and Return Policy" on page 159 for information on your warranty coverage.

NOTE: See "Limited Warranties and Return Policy" on page 159 for information on your warranty coverage.

14Replace the battery.

15Turn on the computer and verify that it is working properly.

If the computer does not start, or if you cannot identify the damaged components, contact Dell (see "Contacting Dell" on page 139).

If You Drop or Damage Your Computer

1Save and close any open files, exit any open programs, and shut down the computer (see "Turning Off Your Computer" on page 43).

2Disconnect the AC adapter from the computer and from the electrical outlet.

3Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

4Remove and reinstall the battery.

5Turn on the computer.

If the computer does not start, or if you cannot identify the damaged components, contact Dell (see "Contacting Dell" on page 139).

Resolving Other Technical Problems

GO TO THE DELL SUPPORT WEBSITE — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy (U.S. Only)" on page 138 for a description of the hardware and software support provided by Dell.

E-MAILDELL — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mailmessage from Dell within hours. See "Dell Technical Support Policy (U.S. Only)" on page 138 for a description of the hardware and software support provided by Dell.

CONTACT DELL — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see "Contacting Dell" on page 139). See "Dell Technical Support Policy (U.S. Only)" on page 138 for a description of the hardware and software support provided by Dell.

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Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Modem and Internet Connection ProblemsSetting Up the Docking Device to Connect to a Network Removing and Installing a Reserve BatteryRadios Including Wireless Networking and Bluetooth Microsoft Windows Logo Key FunctionsEnabling the Display Settings for a Television Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Connecting to a Network Adapter104 Reinstalling Drivers and Software 115 Contents102 105120 Viewing the System Setup Screens 135118 123Index Contents General Power Battery EMC Instructions Air TravelCalifornia Residents When Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Ergonomic Computing HabitsBattery Disposal Protecting Against Electrostatic DischargeWhen Using Your Computer Tour of Your Computer Touch pad buttons Speaker Front ViewKeyboard status lights Mute button Tour of Your ComputerLight is flashing Keyboard Status Lights Left Side View Audio Connectors Right Side View Device latch releaseBack View Video TV-out connector Serial connector USB connectors Parallel connectorRJ-45 Connects a parallel device, such as a printer Serial Connector Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer Modem and Internet Connection Problems Mail Problems Close the Phone and Modems Options windowTransferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a Parallel PrinterScrews Clips Parallel printer Cable Notches USB connector on computer Printer ProblemsConnecting a USB Printer USB printer On printer CablePower Protection Devices Setting Up the Docking Device to Connect to a NetworkClick Control Panel Click Printers and Other Hardware Surge Protectors Uninterruptible Power SuppliesLine Conditioners Turning Off Your Computer Setting Up Your Computer Using Batteries and Module Bay Devices Using a Battery Battery PerformanceChecking the Battery Charge Following icons appear in the Battery Meter screenUsing Batteries and Module Bay Devices Charging the Battery Removing a BatteryInstalling a Battery Removing and Installing a Reserve Battery Power Problems Storing a BatteryAbout the Module Bay Checking the Charge on the Second Battery If the Device Screw Is Not Installed Device latch release Using Batteries and Module Bay DevicesIf the Device Screw Is Installed Device latch release If the Device Screw Is Not Installed Device latch release If necessary, enter your password to unlock your computer If necessary, enter your password to unlock your computer Using Batteries and Module Bay Devices Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric KeypadSystem Functions Radios Including Wireless Networking and BluetoothKeyboard Shortcuts CD or DVD TrayMicrosoft Windows Logo Key Functions Power ManagementSpeaker Functions Opens the System Properties dialog boxTouch pad Touch pad buttons External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other Multimedia Using CDs and DVDsCD and DVD Problems If you cannot play a CD or DVDIf you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers If you hear an unfamiliar scraping or grinding soundCopying CDs MusicCD allows you to burn custom music CDsUsing Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Video cable Audio cableUsing CDs, DVDs, and Other Multimedia Composite Video Connection Video TV-out connector Enabling the Display Settings for a Television Setting Up a Home and Office Network Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Network cableNetwork Problems Restart the Computer Try to log on to the network againConnecting to Wireless Local Area Networks Determining your Network TypeConnecting to a Network in Windows XP Click Add Setting Up a Home and Office Network Finalizing your Network Connection Security Settings From the Network Authentication drop-down menu, select Open Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Solving Problems Finding Solutions Solving ProblemsSee Accessing Help Error MessagesIf the display is blank Video and Display ProblemsClick Control Panel Click Add or Remove Programs 100 Solving Problems If the display is difficult to readIf only part of the display is readable Scanner ProblemsSolving Problems 101 Click Appearance and ThemesIf you cannot save a file to a floppy drive Drive Problems102 Solving Problems Back of floppy disk Write-protected Not write-protectedUnder Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive Solving Problems 103Program crashes General Program ProblemsError messages appear Program stops respondingSolving Problems 105 If Your Computer Gets Wet106 Solving Problems Resolving Other Technical ProblemsIf You Drop or Damage Your Computer Drivers What Is a Driver?Solving Problems 107 Identifying DriversReinstalling Drivers and Utilities 108 Solving ProblemsManually Reinstalling Drivers for Windows XP 110 Solving Problems Using System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Solving Problems 111112 Solving Problems Resolving Software and Hardware IncompatibilitiesBefore You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP 114 Solving Problems Reinstalling Drivers and Software Solving Problems 115Solving Problems Adding and Replacing Parts 118 Adding and Replacing Parts Adding MemoryAdding and Replacing Parts 119 120 Adding and Replacing Parts Adding a Mini PCI CardAdding and Replacing Parts 121 122 Adding and Replacing Parts Adding and Replacing Parts 123 Antenna connectors on card Antenna cablesReplacing the Hard Drive 124 Adding and Replacing Parts M2.5 x 5-mm screwAdding and Replacing Parts 125 Adding and Replacing Parts P e n d i Specifications Video TV-out Two 4-pin USB 2.0-compliant connectorsFast IR and IrDA Standard 1.0 Slow IR To composite video adapter cable4X AGP 1400 x 1050 at 16.8 million colors SXGA+ Key spacing Approximately 2 to 3 hours 4-cell battery Information on battery lifeOperating Storage Altitude maximum Grms 122 G 163 G Operating Storage134 Appendix System Setup Screens Standard SettingsViewing the System Setup Screens Appendix 135Commonly Used Options 136 AppendixEnter the system setup program a Turn on your computer Appendix 137Dell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Appendix 139140 Appendix Appendix 141 142 Appendix Appendix 143 144 Appendix Appendix 145 146 Appendix Appendix 147 148 Appendix Appendix 149 150 Appendix Appendix 151 152 Appendix Appendix 153 154 Appendix Appendix 155 156 Appendix Regulatory Notices Appendix 157NOM Information Mexico Only 158 AppendixLimited Warranties and Return Policy Appendix 159How long does this limited warranty last? 160 AppendixWhat do I do if I need warranty service? Appendix 161What if I purchased a service contract? 162 AppendixTotal Satisfaction Return Policy U.S. Only Appendix 163164 Appendix Appendix 165 166 Appendix Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyAppendix 167 Dell-Branded Peripheral Products 168 AppendixMaking a Claim Appendix 169Intel’s Three Year Limited Warranty 170 AppendixAppendix 171 What are Errata?Appendix Description, 22 system view Device latch release description, 26, 30 system view, 26Display description, 20 system view Index 173PC Card slot description, 23 system view Power button description, 20 system view174 Index Smart card slot description, 24 system view Serial connector description, 29 system viewResponding, 104 scanner problems, 101 System Restore Speakers description, 22 system view176 Index

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