Dell 600m owner manual Finding Solutions, Solving Problems

Page 96

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: If you have a problem with an external device, see the device documentation or contact the manufacturer.

Finding Solutions

Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions.

See page 52.

Press the power button to resume from standby mode. See the Tell Me How help file for more information on standby mode.

Get technical assistance from

Dell. See page 98.

®	See page 98.

96

Solving Problems

Image 96

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Modem and Internet Connection Problems Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Removing and Installing a Reserve BatteryRadios Including Wireless Networking and Bluetooth Microsoft Windows Logo Key FunctionsUsing Blank CD-R Discs or Blank CD-RW Discs Connecting a Television to the ComputerEnabling the Display Settings for a Television Connecting to a Network AdapterReinstalling Drivers and Software 115 Contents 102104 105Viewing the System Setup Screens 135 118120 123Index Contents General Power Battery Air Travel EMC InstructionsCalifornia Residents When Using Your Computer When Using Your ComputerWhen Working Inside Your Computer Ergonomic Computing HabitsBattery Disposal Protecting Against Electrostatic DischargeWhen Using Your Computer Tour of Your Computer Front View Keyboard status lights Mute buttonTouch pad buttons Speaker Tour of Your ComputerLight is flashing Keyboard Status Lights Left Side View Audio Connectors Right Side View Device latch releaseBack View Parallel connector Video TV-out connector Serial connector USB connectorsRJ-45 Connects a parallel device, such as a printer Serial Connector Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionSetting Up Your Computer Modem and Internet Connection Problems Mail Problems Close the Phone and Modems Options windowTransferring Information to a New Computer Setting Up a Printer Connecting a Parallel Printer Printer CableScrews Clips Parallel printer Cable Notches Printer Problems Connecting a USB PrinterUSB connector on computer USB printer On printer CableSetting Up the Docking Device to Connect to a Network Power Protection DevicesClick Control Panel Click Printers and Other Hardware Uninterruptible Power Supplies Surge ProtectorsLine Conditioners Turning Off Your Computer Setting Up Your Computer Using Batteries and Module Bay Devices Using a Battery Battery PerformanceChecking the Battery Charge Following icons appear in the Battery Meter screenUsing Batteries and Module Bay Devices Charging the Battery Removing a BatteryInstalling a Battery Removing and Installing a Reserve Battery Power Problems Storing a BatteryAbout the Module Bay Checking the Charge on the Second Battery If the Device Screw Is Not Installed Device latch release Using Batteries and Module Bay DevicesIf the Device Screw Is Installed Device latch release If the Device Screw Is Not Installed Device latch release If necessary, enter your password to unlock your computer If necessary, enter your password to unlock your computer Using Batteries and Module Bay Devices Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric KeypadRadios Including Wireless Networking and Bluetooth Keyboard ShortcutsSystem Functions CD or DVD TrayPower Management Speaker FunctionsMicrosoft Windows Logo Key Functions Opens the System Properties dialog boxTouch pad Touch pad buttons Touch Pad or Mouse Problems External Keyboard ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD and DVD ProblemsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD or DVDSound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If you hear an unfamiliar scraping or grinding soundCopying CDs MusicCD allows you to burn custom music CDsUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Video cable Audio cableUsing CDs, DVDs, and Other Multimedia Composite Video Connection Video TV-out connector Enabling the Display Settings for a Television Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup WizardSetting Up a Home and Office Network Network cableNetwork Problems Restart the Computer Try to log on to the network againConnecting to Wireless Local Area Networks Determining your Network TypeConnecting to a Network in Windows XP Click Add Setting Up a Home and Office Network Finalizing your Network Connection Security Settings From the Network Authentication drop-down menu, select Open Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Solving Problems Finding Solutions Solving ProblemsSee Accessing Help Error MessagesVideo and Display Problems If the display is blankClick Control Panel Click Add or Remove Programs 100 Solving Problems If the display is difficult to readScanner Problems Solving Problems 101If only part of the display is readable Click Appearance and ThemesDrive Problems 102 Solving ProblemsIf you cannot save a file to a floppy drive Back of floppy disk Write-protected Not write-protectedPC Card Problems If you have problems with a hard driveUnder Error-checking, click Check Now Click Start Solving Problems 103General Program Problems Error messages appearProgram crashes Program stops respondingSolving Problems 105 If Your Computer Gets WetResolving Other Technical Problems 106 Solving ProblemsIf You Drop or Damage Your Computer What Is a Driver? Solving Problems 107Drivers Identifying DriversReinstalling Drivers and Utilities 108 Solving ProblemsManually Reinstalling Drivers for Windows XP Using System Restore Creating a Restore Point110 Solving Problems Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Solving Problems 111112 Solving Problems Resolving Software and Hardware IncompatibilitiesReinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP 114 Solving Problems Reinstalling Drivers and Software Solving Problems 115Solving Problems Adding and Replacing Parts 118 Adding and Replacing Parts Adding MemoryAdding and Replacing Parts 119 120 Adding and Replacing Parts Adding a Mini PCI CardAdding and Replacing Parts 121 122 Adding and Replacing Parts Antenna connectors on card Antenna cables Adding and Replacing Parts 123Replacing the Hard Drive 124 Adding and Replacing Parts M2.5 x 5-mm screwAdding and Replacing Parts 125 Adding and Replacing Parts P e n d i Specifications Two 4-pin USB 2.0-compliant connectors Fast IR and IrDA Standard 1.0 Slow IRVideo TV-out To composite video adapter cable4X AGP 1400 x 1050 at 16.8 million colors SXGA+ Key spacing Approximately 2 to 3 hours 4-cell battery Information on battery lifeOperating Storage Operating Storage Altitude maximum Grms 122 G 163 G134 Appendix Standard Settings Viewing the System Setup ScreensSystem Setup Screens Appendix 135Commonly Used Options 136 AppendixEnter the system setup program a Turn on your computer Appendix 137Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals Appendix 139140 Appendix Appendix 141 142 Appendix Appendix 143 144 Appendix Appendix 145 146 Appendix Appendix 147 148 Appendix Appendix 149 150 Appendix Appendix 151 152 Appendix Appendix 153 154 Appendix Appendix 155 156 Appendix Regulatory Notices Appendix 157NOM Information Mexico Only 158 AppendixLimited Warranties and Return Policy Appendix 159How long does this limited warranty last? 160 AppendixWhat do I do if I need warranty service? Appendix 161What if I purchased a service contract? 162 AppendixTotal Satisfaction Return Policy U.S. Only Appendix 163164 Appendix Appendix 165 166 Appendix Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyAppendix 167 Dell-Branded Peripheral Products 168 AppendixMaking a Claim Appendix 169Intel’s Three Year Limited Warranty 170 AppendixAppendix 171 What are Errata?Appendix Device latch release description, 26, 30 system view, 26 Display description, 20 system viewDescription, 22 system view Index 173Power button description, 20 system view PC Card slot description, 23 system view174 Index Serial connector description, 29 system view Responding, 104 scanner problems, 101 System RestoreSmart card slot description, 24 system view Speakers description, 22 system view176 Index

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