Dell 9150 manual 134

Page 134

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Ireland (Cherrywood)

Website: support.euro.dell.com

 

International Access Code: 16

E-mail: dell_direct_support@dell.com

 

Country Code: 353

Technical Support for Inspiron XPS computers only

1850 200 722

City Code: 1

Technical Support for all other Dell computers

1850 543 543

 

U.K. Technical Support (dial within U.K. only)

0870 908 0800

 

Home User Customer Care

01 204 4014

 

Small Business Customer Care

01 204 4014

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

Corporate Customer Care

1850 200 982

 

Corporate Customer Care (dial within U.K. only)

0870 907 4499

 

Ireland Sales

01 204 4444

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

Fax/Sales Fax

01 204 0103

 

Switchboard

01 204 4444

 

 

 

Italy (Milan)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/it/it/emaildell/

 

Country Code: 39

Home and Small Business

 

City Code: 02

Technical Support

02 577 826 90

 

Customer Care

02 696 821 14

 

Fax

02 696 821 13

 

Switchboard

02 696 821 12

 

Corporate

 

 

Technical Support

02 577 826 90

 

Customer Care

02 577 825 55

 

Fax

02 575 035 30

 

Switchboard

02 577 821

 

 

 

Jamaica

General Support (dial from within Jamaica only)

1-800-682-3639

 

 

 

134

Appendix

Image 134
Contents Service Tag CD or DVD eject button CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mAugust WD722 Contents Using Intel Viiv Quick Resume Technology Optional Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities103 101102 104114 109113 116Contents Finding Information What Are You Looking For? Find it Here Warranty informationFinding Information Service Code to direct your call when contacting Use the Service Tag toWhen you use Microsoft Windows License LabelWhat Are You Looking For? Find it Here Order status, warranty, and repair informationUpdates At premier.support.dell.com. The website may not beFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a USB Printer Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsConnecting Two Monitors Optional DVI adapter Connecting Two Monitors With VGA ConnectorsTV-OUT connector VGA blue connector Changing the Display Settings Setting Up a Home and Office NetworkConnecting a TV Connecting to a Network AdapterConnector Network adapter connector on computer Power ManagementNetwork Setup Wizard Network adapterPower Options Properties Standby ModeHibernate Mode Power Schemes Tab Advanced TabHibernate Tab IeeeHyper-Threading Segment Hard drive About Your RAID ConfigurationRAID Level 0 Configuration Segment RAID Level 1 ConfigurationConfiguring Your Computer for RAID Setting Your Computer to RAID-Enabled Mode Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Creating a Spare Hard Drive Rebuilding a Degraded RAID Level 1 ConfigurationUnderstanding Intel Viiv Technology Optional To Mark a Drive as a Spare Hard DriveEnabling the QRT feature in the Operating system Using Intel Viiv Quick Resume Technology OptionalEnabling the QRT Feature in System Setup Solving Problems Troubleshooting TipsBattery Problems Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet ProblemsHard drive problems Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingSolid blue screen appears Other software problemsProgram is designed for an earlier Windows operating system Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem DescriptionIf the problem persists, contact Dell Light Pattern Problem Description Suggested ResolutionIf the problem still exists, install a Modules installed, removeInstalled on your computer If there is an error message on yourScreen identifying a problem with a Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPRestoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerSystem Board Components Memory Memory OverviewAddressing Memory With 4-GB Configurations To processor Installing MemorySecuring clips Connector Removing and Installing Parts Notches Memory module Cutouts Crossbars NotchMemory module Cutouts Crossbar Cards Removing MemoryInstalling a PCI Card PCI CardsRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Installing a PCI Express Card Release tabs Card retentionRemoving and Installing Parts Not fully seated card Fully seated card Bracket within slot PCI Express X16 card Card Securing tabPCI Express Card slot Release tab Removing a PCI Express Card Release tabs Lever on chassis wallPiano bracket May not be present on all computers Release tab Card retention mechanismDoor PCI ExpressRemoving and Installing Parts Sliding plate lever Drive panel Drive PanelsRemoving the Drive Panel Drive-panel Insert tab Drive panel Drive-panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Center driveReplacing the Drive Panel Hard Drive General Installation GuidelinesDrives Tabs Hard drive Power cable Hard drive cableRemoving a Hard Drive Installing a Hard Drive Hard drive Hard drive bracketAdding a Second Hard Drive Floppy Drive Removing a Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Media Card Reader Removing a Media Card Reader100 Media Card Reader Not present on all computersMedia Card Reader Screws Installing a Media Card Reader101 USB cable Media Card Reader Not present on all computers CD/DVD Drive102 Removing a CD/DVD Drive 103CD/DVD drive Shoulder screws Installing a CD/DVD Drive104 105 System board106 BatteryReplacing the Battery 107 Battery Battery socket TabReplacing the Computer Cover 108 Specifications 109110 111 112 113 System SetupOverview 50.8 cm/sec114 Entering System SetupSystem Setup Screens 115 RAID On System Setup Options116 117 Up from Hibernate or Off 118Monday through Friday Remotely from SuspendChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 119Changing Boot Sequence for Future Boots 120Clearing Forgotten Passwords 121Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 122Floppy Drive Dell Technical Support Policy U.S. OnlyMouse CDs and DVDsDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only 124Class a Class B 125126 Contacting DellFCC Identification Information 127 128 Cayman Islands 129866 440 Chile SantiagoColombia 130592 818 980-9-15-3978131 132 133 134 135 136 137 138 139 140 141 01344 860 14201344 373 Uruguay143 144 Index Index 145146 Index Index 147 148 Index Booting to devices, 119 connectors, 66 Warranty Windows XPDevice Driver Rollback, 58 Files and Settings Transfer
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