Dell 9150 manual Light Pattern Problem Description Suggested Resolution, Restart the computer, See

Page 54

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible graphics card failure has

• If the computer has a graphics card,

 

occurred.

remove the card (see page 76), reinstall

 

 

it, and then restart the computer.

 

 

• If the problem still exists, install a

 

 

graphics card that you know works and

 

 

restart the computer.

 

 

• If the problem persists, contact Dell

 

 

(see page 126).

 

 

 

 

A possible floppy drive or hard drive

Reseat all power and data cables and

 

failure has occurred.

restart the computer.

A possible USB failure has occurred.

Reinstall all USB devices, check cable connections, and then restart the computer.

No memory modules are detected.

• If you have two or more memory

 

modules installed, remove the

 

modules, reinstall one module (see

 

page 74), and then restart the

 

computer. If the computer starts

 

normally, reinstall an additional

 

module. Continue until you have

 

identified a faulty module or

 

reinstalled all modules without error.

 

• If available, install properly working

 

memory of the same type into your

 

computer (see page 74).

 

• If the problem persists, contact Dell

 

(see page 126).

 

 

Memory modules are detected, but a

• Ensure that no special memory

memory configuration or compatibility

module/memory connector placement

error exists.

requirements exist (see page 72).

 

• Verify that the memory modules that

 

you are installing are compatible with

 

your computer (see page 72).

 

• If the problem persists, contact Dell

 

(see page 126).

 

 

54

Troubleshooting Tools

Image 54
Contents Service Tag CD or DVD eject button CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mAugust WD722 Contents Using Intel Viiv Quick Resume Technology Optional Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities103 101102 104114 109113 116Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Service Code to direct your call when contacting Use the Service Tag toWhen you use Microsoft Windows License LabelWhat Are You Looking For? Find it Here Order status, warranty, and repair informationUpdates At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Setting Up a Printer Setting Up and Using Your ComputerPrinter Cable Connecting to the Internet Connecting a USB PrinterUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsConnecting Two Monitors Connecting Two Monitors With VGA Connectors TV-OUT connector VGA blue connectorOptional DVI adapter Changing the Display Settings Setting Up a Home and Office NetworkConnecting a TV Connecting to a Network AdapterConnector Network adapter connector on computer Power ManagementNetwork Setup Wizard Network adapterStandby Mode Hibernate ModePower Options Properties Power Schemes Tab Advanced TabIeee Hyper-ThreadingHibernate Tab About Your RAID Configuration RAID Level 0 ConfigurationSegment Hard drive RAID Level 1 Configuration Configuring Your Computer for RAIDSegment Setting Your Computer to RAID-Enabled Mode Creating a RAID Level 0 ConfigurationCreating a RAID Level 1 Configuration Deleting a RAID VolumeConfiguring for RAID Using the Intel Application Accelerator Migrating to a RAID Level 0 Configuration Migrating to a RAID Level 1 Configuration Creating a Spare Hard Drive Rebuilding a Degraded RAID Level 1 ConfigurationUnderstanding Intel Viiv Technology Optional To Mark a Drive as a Spare Hard DriveUsing Intel Viiv Quick Resume Technology Optional Enabling the QRT Feature in System SetupEnabling the QRT feature in the Operating system Troubleshooting Tips Battery ProblemsSolving Problems Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive Solving Problems Error Messages Use these characters in filenamesMedia Card Reader Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsComputer does not start up Program stops respondingOther software problems Program is designed for an earlier Windows operating systemSolid blue screen appears Memory Problems Mouse ProblemsNetwork Problems Power Problems Printer Problems Scanner ProblemsSound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem DescriptionIf the problem persists, contact Dell Light Pattern Problem Description Suggested ResolutionIf the problem still exists, install a Modules installed, removeInstalled on your computer If there is an error message on yourScreen identifying a problem with a Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversTab Function Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turn Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerSystem Board Components Memory Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Securing clips Connector Removing and Installing PartsTo processor Notch Memory module Cutouts CrossbarNotches Memory module Cutouts Crossbars Cards Removing MemoryInstalling a PCI Card PCI CardsRelease tab Release tabs Removing and Installing Parts Removing a PCI Card PCI Express Cards Installing a PCI Express Card Release tabs Card retentionRemoving and Installing Parts PCI Express X16 card Card Securing tab PCI Express Card slotNot fully seated card Fully seated card Bracket within slot Release tab Removing a PCI Express Card Release tabs Lever on chassis wallPiano bracket May not be present on all computers Release tab Card retention mechanismDoor PCI ExpressRemoving and Installing Parts Drive Panels Removing the Drive PanelSliding plate lever Drive panel Drive-panel Insert tab Drive panel Drive-panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Center driveReplacing the Drive Panel General Installation Guidelines DrivesHard Drive Power cable Hard drive cable Removing a Hard DriveTabs Hard drive Installing a Hard Drive Hard drive Hard drive bracketAdding a Second Hard Drive Floppy Drive Removing a Floppy DrivePower cable Floppy drive cable Installing a Floppy Drive Media Card Reader Removing a Media Card Reader100 Media Card Reader Not present on all computersInstalling a Media Card Reader 101Media Card Reader Screws CD/DVD Drive 102USB cable Media Card Reader Not present on all computers Removing a CD/DVD Drive 103Installing a CD/DVD Drive 104CD/DVD drive Shoulder screws 105 System boardBattery Replacing the Battery106 Battery Battery socket Tab Replacing the Computer Cover107 108 Specifications 109110 111 112 113 System SetupOverview 50.8 cm/secEntering System Setup System Setup Screens114 115 System Setup Options 116RAID On 117 Up from Hibernate or Off 118Monday through Friday Remotely from SuspendChanging Boot Sequence for the Current Boot Boot SequenceOption Settings 119Changing Boot Sequence for Future Boots 120Clearing Forgotten Passwords 121Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 122Floppy Drive Dell Technical Support Policy U.S. OnlyMouse CDs and DVDsDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only 124Class a Class B 125Contacting Dell FCC Identification Information126 127 128 Cayman Islands 129866 440 Chile SantiagoColombia 130592 818 980-9-15-3978131 132 133 134 135 136 137 138 139 140 141 01344 860 14201344 373 Uruguay143 144 Index Index 145146 Index Index 147 Booting to devices, 119 connectors, 66 Warranty Windows XP Device Driver Rollback, 58 Files and Settings Transfer148 Index
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