Dell 1764, P07E series, P07E001, H0JMM setup guide DellConnect, Getting Help

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Getting Help

When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 66 and “Contacting Dell” on page 68.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents Inspiron Page SETUP GUIDE October 2009 P/N H0JMM Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Install the SIM Card Optional Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Battery Computer Base and Keyboard Features Power button Turns the computer on or off when pressed Touch Pad Gestures ScrollZoom One finger zoom Allows you to zoom in or outSystem Setup Bios Utility To access the Function Key BehaviorMultimedia Control Keys Windows Mobility CenterUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Dell Extended Battery Life Removing and Replacing the BatteryExtended Battery Life pop-up appears Click Show Settings Click What is Dell Extended Battery Life?Using Your Inspiron Laptop Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopIf the User Account Control window appears, click Continue Transferring Information to a New ComputerClick Start → Control Panel Click Set up backup Backing Up Your DataDell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Code Possible Problem Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections Power Problems If the battery indicator light is solid Memory Problems If you receive an insufficient memory messageClick Applications If a program stops respondingClick End Task If you have other software problems Dell Support Center Using Support ToolsAbout Your System System Using Support Tools System MessagesThem Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedInsert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Dell Factory Image Restore Confirm Data Deletion screen appears Click Properties→ Device Manager Operating System Reinstallation Click the Drivers tab→ Roll Back Driver Click Exit if the Install Windows message appears Getting Help DellConnect Getting HelpDell Support websites Online ServicesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLGetting Help Finding More Information and Resources If you need to SeeIf you need to Dell Support Center. To launch the DellBasic Specifications Computer ModelComputer Information MemoryCommunications ConnectorsCamera Battery DisplayAC Adapter PhysicalComputer Environment Altitude maximumAppendix Macrovision Product NoticeImporter Index Index ISP Index Page 0H0JMMA00

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