Dell 1749, P02E002, 0GYVXHA00 setup guide Solving Problems, Touch Screen Problems, Devices

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Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 55 or “Contacting Dell” on page 77.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service and troubleshooting instructions.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practice information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Touch Screen Problems

Some or all multi-touch features are not working

Certain touch screen features may be disabled. To enable the touch screen features, click Start Control PanelHardware and SoundPen and Input

Devices.

The multi-touch feature may not be supported by the application.

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Contents SETUP GUIDE Page SETUP GUIDE March 2010 P/N Gyvxh Rev. A00 Contents Index Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Studio Laptop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Control PanelClick Start → Connect To Setting Up Your Internet Connection Connect to the Internet window appearsSetting Up Your Studio Laptop Using Your Studio Laptop Right Side FeaturesUsing Your Studio Laptop Using Your Studio Laptop Using Your Studio Laptop Left Side Features Using Your Studio Laptop Using Your Studio Laptop Using Your Studio Laptop Computer Base and Keyboard Features Using Your Studio Laptop Touch Pad Gestures Two-Finger GesturesThree-Finger Gesture Multimedia Controls Multimedia Control KeysTouch-Sensitive Multimedia Controls Windows Mobility CenterMultimedia Control Keys Touch-Sensitive Multimedia Controls Display Features Using Your Studio Laptop Using the Touch Screen Optional Dell Touch ZoneZone Using Your Studio Laptop Touch Screen Gestures Optional ZoomScroll Removing and Replacing the Battery Using Your Studio Laptop Software Features FastAccess Facial RecognitionProductivity and Communication Dell DataSafe Online Backup Entertainment and MultimediaDell Dock Add a CategoryAdd an Icon Remove a Category or IconFree Fall Sensor Solving Problems Touch Screen ProblemsSome or all multi-touch features are not working DevicesTouch Screen Calibration If the touch screen starts losing its sensitivityBeep Code Possible Problem Beep CodesNetwork Problems Wireless ConnectionsWired Connections Power Problems If the problem persists, contact Dell see Contacting Dell on Memory Problems If you receive an insufficient memory messageIf a program stops responding Click ApplicationsTo run the Program Compatibility Wizard If you have other software problems Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemMy Dell Downloads System MessagesKeyboard failure Keyboard failure or loose cable Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Starting System RestoreDell DataSafe Local Backup Undoing the Last System RestoreDell DataSafe Local Backup Basic Select Repair Your ComputerSystem Recovery Media Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now Dell Factory Image Restore Starting Dell Factory Image Restore Restoring Your Operating System Getting Help Technical Support and Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeIf you need to SeeSpecifications Computer ModelComputer Information Computer Model Studio Processor Computer Model Studio Video Computer Model Studio UMAMemory ExpressCardConnectors CommunicationsAudio CameraDisplay Dimensions Height Battery Keyboard BacklitTouch Pad See the Dell Technology AC Adapter Physical Computer Environment Storage To 95%Appendix Macrovision Product NoticeImporter Electricity Output Number Voltage30/2.50 a Index Index Network cable, connecting 7 wireless network connection Page Page 0GYVXHA00