Dell 1749, P02E002, 0GYVXHA00 setup guide DellConnect, Technical Support and Customer Service

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Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 76 and then see the contact information for your region or go to support.dell.com.

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DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Contents SETUP GUIDE Page SETUP GUIDE March 2010 P/N Gyvxh Rev. A00 Contents Index Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Studio Laptop Setting Up a Wired Connection Connect to the Internet OptionalClick Start → Connect To Setting Up a Wireless ConnectionClick Start → Control Panel Setting Up Your Internet Connection Connect to the Internet window appearsSetting Up Your Studio Laptop Using Your Studio Laptop Right Side FeaturesUsing Your Studio Laptop Using Your Studio Laptop Using Your Studio Laptop Left Side Features Using Your Studio Laptop Using Your Studio Laptop Using Your Studio Laptop Computer Base and Keyboard Features Using Your Studio Laptop Touch Pad Gestures Two-Finger GesturesThree-Finger Gesture Touch-Sensitive Multimedia Controls Multimedia ControlsMultimedia Control Keys Windows Mobility CenterMultimedia Control Keys Touch-Sensitive Multimedia Controls Display Features Using Your Studio Laptop Zone Using the Touch Screen OptionalDell Touch Zone Using Your Studio Laptop Touch Screen Gestures Optional ZoomScroll Removing and Replacing the Battery Using Your Studio Laptop Productivity and Communication Software FeaturesFastAccess Facial Recognition Dell DataSafe Online Backup Entertainment and MultimediaAdd an Icon Dell DockAdd a Category Remove a Category or IconFree Fall Sensor Some or all multi-touch features are not working Solving ProblemsTouch Screen Problems DevicesTouch Screen Calibration If the touch screen starts losing its sensitivityBeep Code Possible Problem Beep CodesWired Connections Network ProblemsWireless Connections Power Problems If the problem persists, contact Dell see Contacting Dell on If a program stops responding Memory ProblemsIf you receive an insufficient memory message Click ApplicationsTo run the Program Compatibility Wizard If you have other software problems Assistance from Dell Technical Using Support ToolsDell Support Center About Your System SystemMy Dell Downloads System MessagesKeyboard failure Keyboard failure or loose cable Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Starting System RestoreDell DataSafe Local Backup Undoing the Last System RestoreDell DataSafe Local Backup Basic Select Repair Your ComputerClick Upgrade Now System Recovery MediaUpgrading to Dell DataSafe Local Backup Professional Dell Factory Image Restore Starting Dell Factory Image Restore Restoring Your Operating System Getting Help Technical Support and Customer Service DellConnectDell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeIf you need to SeeComputer Information SpecificationsComputer Model Computer Model Studio Processor Computer Model Studio Video Computer Model Studio UMAMemory ExpressCardConnectors CommunicationsDisplay AudioCamera Dimensions Height Touch Pad BatteryKeyboard Backlit See the Dell Technology AC Adapter Physical Computer Environment Storage To 95%Appendix Macrovision Product Notice30/2.50 a ImporterElectricity Output Number Voltage Index Index Network cable, connecting 7 wireless network connection Page Page 0GYVXHA00