Dell KYX1Y, 9000 setup guide Solving Problems

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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable.

If the problem persists, contact Dell (see “Contacting Dell” on page 53).

If the power light is solid white and the computer is not responding — The display may not be connected or powered on. Ensure that the display is properly connected and then turn it off, then back on.

If the power light is blinking white — The computer is in Sleep state. Press a key on the keyboard, move the mouse or a finger on the touch pad, or press the power button to resume normal operation.

Solving Problems

If the power light is solid amber — There may be a problem with either the system board or the power supply. For assistance, contact Dell (see “Contacting Dell” on page 53).

If the power light is blinking amber — There may be a problem with the system board. For assistance, contact Dell (see “Contacting Dell” on page 53).

If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:

Power, keyboard, and mouse extension cables.

Too many devices connected to a power strip.

Multiple power strips connected to the same electrical outlet.

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Contents SETUP GUIDE Page SETUP GUIDE July 2009 P/N KYX1Y Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Studio XPS Desktop Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Display Connect Using the VGA ConnectorConnect Using the Hdmi Connector Connect Using the DVI ConnectorConnect Using the DisplayPort Connector Connect the Keyboard Mouse Connect the Network Cable Optional Connect the Power Cable Vista Press the Power ButtonClick Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalClick Start → Control Panel Setting Up Your Internet ConnectionOptical drive bay Can contain an Using Your Studio XPS DesktopFront View Features 12 13Using Your Studio XPS Desktop Headphone connector Connects to headphones Power connector Connects to Back panel connectors Plug USBPower supply light Indicates power Back Panel Connectors ESATA connector Connects to external Sata storage devices Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Remove a Category or Icon Dell DockAdd a Category Add an IconBeep Codes Solving ProblemsSupport.dell.com Wireless Connections Network ProblemsWired Connections Power ProblemsSolving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click End Task Lockups and Software ProblemsIf a program stops responding End the program Click ApplicationsStart menu If you have other software problemsDell Support Center Using Support ToolsAbout Your System System System Messages Using Support Tools Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreUndoing the Last System Restore Starting System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Performing Dell Factory Image RestoreBefore you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect Technical Support and Customer ServiceMobilesupport@us.dell.com Support@us.dell.com Online ServicesDell Support websites Dell Support e-mail addressesProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellIf you need to See Finding More Information and ResourcesAt support.dell.com See If you need toDrives SpecificationsComputer Model ProcessorComputer Information MemoryCommunication External connectorsVideo AudioComputer Environment PowerAltitude maximum Macrovision Product Notice AppendixIndex Index Index Back connectors 21 front connectors 17 Page Page 0KYX1YA00