Dell KYX1Y, 9000 setup guide Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

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Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 53.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This will invoke the Pre-Boot System Assessment (PSA) in some computers.

Using Support Tools

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA starts running tests.

b.If the PSA completes successfully, the following message is displayed: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Contents SETUP GUIDE Page SETUP GUIDE July 2009 P/N KYX1Y Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Studio XPS Desktop Setting Up Your Studio XPS Desktop Before Setting Up Your Computer Connect the Display Connect Using the VGA ConnectorConnect Using the DVI Connector Connect Using the Hdmi ConnectorConnect Using the DisplayPort Connector Connect the Keyboard Mouse Connect the Network Cable Optional Connect the Power Cable Vista Press the Power ButtonClick Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalClick Start → Control Panel Setting Up Your Internet ConnectionOptical drive bay Can contain an Using Your Studio XPS DesktopFront View Features 12 13Using Your Studio XPS Desktop Headphone connector Connects to headphones Back panel connectors Plug USB Power connector Connects toPower supply light Indicates power Back Panel Connectors ESATA connector Connects to external Sata storage devices Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsTransferring Information to a New Computer Backing Up Your DataIf the User Account Control window appears, click Continue Remove a Category or Icon Dell DockAdd a Category Add an IconSolving Problems Beep CodesSupport.dell.com Wireless Connections Network ProblemsWired Connections Power ProblemsSolving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message Click End Task Lockups and Software ProblemsIf a program stops responding End the program Click ApplicationsStart menu If you have other software problemsUsing Support Tools Dell Support CenterAbout Your System System System Messages Using Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreStarting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Performing Dell Factory Image RestoreBefore you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect Technical Support and Customer ServiceMobilesupport@us.dell.com Support@us.dell.com Online ServicesDell Support websites Dell Support e-mail addressesProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellFinding More Information and Resources If you need to SeeAt support.dell.com See If you need toDrives SpecificationsComputer Model ProcessorComputer Information MemoryCommunication External connectorsVideo AudioComputer Environment PowerAltitude maximum Macrovision Product Notice AppendixIndex Index Index Back connectors 21 front connectors 17 Page Page 0KYX1YA00