Dell 7XM1F, P06T001, P06T002, M11xR2 manual Other software problems

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CHAPTER 5: TROUBLESHOOTING

A program is designed for an earlier version of Microsoft® Windows®

Run the Program Compatibility Wizard:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

1.Click Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows.

2.In the welcome screen, click Next. Follow the instructions on the screen.

Other software problems

Back up your files immediately

Use a virus-scanning program to check the hard drive, or CDs

Save and close any open files or programs and shut down your computer through the Start menu

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Contents Alienware M11x Mobile Manual Page Contents CONTENTS CONTENTS Page Page Page Chapter Setting UP Your Laptop Before Setting Up Your Laptop Product Documentation and Media Placing Your LaptopConnect the AC Adapter Press the Power Button Connect the Network Cable Optional Set Up Microsoft Windows Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Setting Up Your Internet Connection Getting to Know Your Laptop Left View Features Getting to Know Your LaptopGetting to Know Your Laptop Getting to Know Your Laptop Getting to Know Your Laptop Right View Features Back View Features Display Features Getting to Know Your Laptop Computer Base and Keyboard Features Getting to Know Your Laptop Power Button On AC adapter Function Keys F1 Extend DesktopF5 Decrease Display Brightness Pause Alienware Command Center Using Your Laptop Connecting a Display Alienware Command CenterConnecting External Displays USING Your Laptop USING Your Laptop Using Removable Media and Cards Extending the DesktopUsing the Wireless Control Battery PackPower Management Understanding Power ConsumptionCustomizing Your Power Settings Reducing Power ConsumptionNVidia Optimus Technology Changing the Application Profile Settings Configuring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options CPUCPU ID USB Wake Support Sata Hard Drive Adapter Warnings Wwan CD/DVD/BD Exit Saving Installing and Replacing Components Before You Begin Turning Off Your Computer Before Working Inside Your Computer INSTALLING and Replacing COMPONENTS Replacing the Battery Pack Captive screws Base cover Battery pack Battery pack cable Screws Upgrading or Replacing Memory Removing the Memory Modules INSTALLING and Replacing COMPONENTS Upgrading or Replacing the Hard Drive Assembly Removing the Hard DriveHard drive Pull-tab Hard drive bracket Screws Hard drive2 interposer INSTALLING and Replacing COMPONENTS Troubleshooting Basic Hints and Tips Backup and General Maintenance Things to check Software Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics Computer fails the Post Answers to Common ProblemsSystem Computer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems TROUBLESHOOTING Run Check Disk Hard Drive ProblemsAllow the computer to cool before turning it on Memory errors detected on startup MemoryDisplay If the display is blankPower System Recovery Recovery Options Dell DataSafe Local Backup YSTEM Recovery Dell DataSafe Online Backup YSTEM Recovery Specifications PECIFICATIONS Bios Eprom PECIFICATIONS USB PECIFICATIONS Sata PECIFICATIONS PECIFICATIONS 100 101 102 103 104 Appendix General and Electrical Safety Precautions Computer SetupComputer Use Electrostatic Discharge ESD WarningReplacement Components or Accessories General Safety PrecautionsWhen You Should Contact Alienware Contacting Alienware Websites 111